Fantastic property, very comfortable beds, lots of indoor space. We would definitely stay there again, we had a fab lunch at the local pub in the village. The booking process was really easy, and an... See more
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Mill cottage was a lovely quiet, comfortable and spacious cottage to relax. Located close to torbay and dartmoor area and easy to access. It is ideal if you just want to relax or treat as a base for... See more
Company replied
Great little apartment in an excellent location with high quality clean bedding and towels. Very nicely presented and easy check in. Only slight issue was the tight parking and the inner stairs... See more
Company replied
Thought location of apartment was excellent with free allocated parking space. Apartment was very clean and tidy with a great size bathroom and lovely shower.Bedroom and bed good size. Lounge area... See more
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Company details
Written by the company
Escape the everyday with South West Escapes in either Devon or Cornwall
Contact info
6 Esplanade Road, TQ4 6EB, Paignton, United Kingdom
- 01803678009
- info@swescapes.co.uk
- swescapes.co.uk
4.4
Excellent
23 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic property
Fantastic property, very comfortable beds, lots of indoor space. We would definitely stay there again, we had a fab lunch at the local pub in the village.
The booking process was really easy, and any questions I had before arrival were answered promptly.
Thank you
April 22, 2026
Reply from South West Escapes
We’re delighted to hear you had such a great stay and found the property comfortable and spacious!
It’s great to know you enjoyed the local pub too, it’s always one of our favourite recommendations for guests (and to visit ourselves). We’re also really pleased to hear that our team could help with your questions ahead of your arrival.
We’d love to welcome you back again in the future!
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Sunny beach apartments
Lovely studio apartment over looking Torbay,very clean & tidy.well equipped,great communication with seascapes,
April 18, 2026
Reply from South West Escapes
Thank you so much for your kind review, Amy!
We’re delighted to hear you enjoyed your stay at Sunnybeach and enjoyed the views across the bay.
It’s great to know you found the studio to a high standard, and that communication from the team was helpful throughout your stay.
We’d love to welcome you back again soon!
Mill cottage - lovely
Mill cottage was a lovely quiet, comfortable and spacious cottage to relax. Located close to torbay and dartmoor area and easy to access. It is ideal if you just want to relax or treat as a base for exploring the area.
Booking process easy and owners were easy to contact and provided prompt responses. They were very helpful
April 22, 2026
Reply from South West Escapes
Thank you for your lovely review, Gus!
We’re so pleased to hear enjoyed Mill Cottage and we maintained our high standards for guests.
We’re also glad the booking process was smooth and that our team could assist you quickly while you were with us.
We’d love to welcome you back again for another stay in the future!
Fabulous views
Fabulous views, very clean, comfortable and close to everything you need. Couldn’t ask for much more.
March 2, 2026
Reply from South West Escapes
Thank you for your lovely review, Vanessa!
We’re so happy to hear you enjoyed the views and we maintained our high standards.
We’d love to welcome you back again soon! If you do decide to return, feel free to book directly with us to enjoy a 10% discount on your next stay.
Reply from South West Escapes
Thank you for your great review, Mike!
We’re delighted to hear you found the room spotless and had such a positive stay.
We’d love to welcome you back again soon! If you do decide to return, feel free to book directly with us to enjoy a 10% discount on your next stay.
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Reply from South West Escapes
Thank you for your lovely review, Tim!
We’re so pleased to hear you found the accommodation beautiful and cosy, and we really appreciate your recommendation.
We’d love to welcome you back again soon! If you do decide to return, feel free to book directly with us to enjoy a 10% discount on your next stay.
Wonderful place
Wonderful place, if I could give it more stars I would! The house was perfect, well equipped and very comfortable. But the best bit was the views...just incredible! The morning sunrise was glorious to the brilliant night sky. I look forward to staying there again soon.
December 16, 2025
Reply from South West Escapes
Thank you so much for your amazing review, Barbara!
We’re absolutely delighted to hear how much you enjoyed your stay!
It’s great to know you found the house perfect for your stay. Your kind words really mean a lot to us, and the high standards are what we always strive for.
We’d love to welcome you back again soon! If you do decide to return, feel free to book directly with us to enjoy a 10% discount on your next stay.
Ideal location!
This is the 5th time of staying at the sunnybeach apartments. They're spotlessly clean, very well equipped with everything you need to enjoy your stay there.
We've stayed in the winter time and the apartments are very well heated and superbly comfortable.
November 30, 2025
The barn was very clean and nicely…
The barn was very clean and nicely decorated.The garden would have been wonderful on a sunny day as it is enclosed and has a great view. Good communication from the host and check in from 2pm is a bonus.
October 21, 2025
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Excellent location with free parking.
Thought location of apartment was excellent with free allocated parking space. Apartment was very clean and tidy with a great size bathroom and lovely shower.Bedroom and bed good size.
Lounge area great..with good kitchen facilities and plenty of crockery and cutlery.
Minor downsides..very creaky floor infront of sink in kitchen and hallway which was very annoying.. sofa not overly comfortable and could have been made better aware of very steep stairs for booking as apartment on 2nd floor.
Not impressed with constant "polite " reminders of checkout time on day before we were due to leave via email and on information tablet in apartment.
Extra guests bedding could have been removed from bedroom instead of 2 large bags of bedding being dumped in there..It was clear from booking that only 2 people staying.
October 5, 2025
Reply from South West Escapes
Thank you for taking the time to share such a detailed review. We’re delighted you enjoyed the apartment’s location, cleanliness, spacious bathroom, and well-equipped kitchen — it’s great to hear you had a comfortable stay overall.
We appreciate your feedback on the creaky flooring, sofa comfort, and the visibility of information about the stairs. Your comments have been passed on to our maintenance and Manager to help us make improvements. We’re also sorry if our checkout reminders felt excessive — they’re meant to be helpful, but we’ll review our messaging to ensure it feels more considerate in future.
Regarding the extra bedding, the apartment is always prepared for the maximum number of guests in case of last-minute bookings or changes in guest numbers, so all bedding is ready for immediate use. We understand this may have seemed unnecessary for your stay, and we appreciate your understanding.
Thank you again for your helpful comments — we hope to have the chance to welcome you back for an even smoother stay next time.
Warm regards,
Sunnybeach Team
Great property but admin needs improvement
Great property and easy booking process.
However multiple bank accounts created confusion and asked for full payment twice, over a month apart to exacerbate this issue. There needs to be an improved portal for payments or administrative process to be improved.
October 4, 2025
Reply from South West Escapes
Thank you for your feedback and for your kind comments about the property and booking process. We’re sorry for any confusion caused regarding the payment. We do ask guests to let us know when payments are made by bank transfer so that we can correctly allocate them to the booking, and we appreciate your understanding. Your comments about the payment process have been noted, and we’ll continue to review and improve our systems to make things as smooth as possible for our guests.
A very enjoyable stay
The apartment was very clean, nicely furnished, well equipped. The position was great. It was good value.
Just one issue- my father has reduced mobility so he struggled with the last four steps because there’s no hand rail.
A very minor point- we didn’t take shower gel as we assumed there would be some.
September 25, 2025
Reply from South West Escapes
Thank you for your lovely review! We’re so pleased you enjoyed your stay and found the apartment clean, comfortable, and in a great location. We really appreciate your helpful feedback about the steps and shower gel — we’ll certainly take that on board for future guests. It’s great to hear you had an enjoyable visit overall, and we hope to welcome you back again soon!
Great little apartment in an excellent location
Great little apartment in an excellent location with high quality clean bedding and towels.
Very nicely presented and easy check in.
Only slight issue was the tight parking and the inner stairs down to the apartment which were quite hard to manage for my elderly mother.
Overall though a very enjoyable stay.
September 30, 2025
Reply from South West Escapes
Thank you for your lovely review! We’re delighted to hear you enjoyed your stay and found the apartment clean, comfortable, and well presented. We appreciate your feedback about the parking and stairs and will certainly keep that in mind for future improvements. We’re so glad you had an enjoyable visit overall and hope to welcome you back again soon!
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Evidence of damp and mould in the main…
Evidence of damp and mould in the main bedroom on the ceiling. Owner stated that there'd been some heavy rainfall that had caused it. It was evident it had been there sometime. We stayed for a week and would have expected the towels to have been refreshed mid way through. Owner states that if we wanted clean ones we should have used the coin washing machine and dryer there. Over £1k for a weeks stay and need to do the washing and pay for it? Really
September 18, 2025
Reply from South West Escapes
Thank you for your feedback. We’re sorry to hear parts of your stay did not meet expectations. The ceiling mark you mention followed an unusually heavy period of rainfall and has since been repaired to prevent any recurrence.
Regarding towels, our property information states that the self-service laundry facilities are available for guests during their stay. We don’t currently provide a mid-stay towel change as standard, but we appreciate your comments and will review our approach to see if improvements can be made.
We value your input and are committed to ensuring guests have a comfortable experience.
Lovely accommodation with brilliant views
Lovely accommodation with brilliant views of the sea and pier. Spotlessly clean, fully equipped kitchen and comfy bed.
September 12, 2025
Reply from South West Escapes
Thank you so much for your kind words. We’re delighted you enjoyed the views, the comfort, and the facilities – it’s lovely to hear you had such a positive stay. We’d be very happy to welcome you back anytime.
Nice clean studio apartment,great view.
September 13, 2025
Reply from South West Escapes
Thank you for your kind words! We’re glad you enjoyed the clean studio and the great view. We hope to welcome you back again soon!
I see no reason to look elsewhere
Was our latest of several visits over the last 4 or 5 years, and because of the location, the facilities, the standard and value I see no reason to look elsewhere. It's right on the sea-front, the shops are 2mins walk behind it, there's parking, it's got everything you need from an apartment, and we've already booked up for next year.
August 10, 2025
Reply from South West Escapes
Thank you for your wonderful review and for choosing to return to us over the years. We’re so pleased you enjoy the location, facilities and value – it really means a lot to have your continued trust. We look forward to welcoming you back again next year!
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Great holiday
Had another great holiday at Sunnybeach in Little Lobster. The apartment was clean and well equipped and the WiFi was fast and reliable. The location is ideal, close to all amenities and the room had a wonderful sea view.
August 3, 2025
Reply from South West Escapes
Thank you so much for your lovely review! We’re delighted to hear that you had another great stay at Sunnybeach in Little Lobster. It’s wonderful to know you enjoyed the clean, well-equipped apartment, the reliable WiFi, and those beautiful sea views. We really appreciate your continued visits and look forward to welcoming you back again soon!
Reply from South West Escapes
Thank you for your feedback! We’re glad to hear you found our website easy to use and the information accurate. We appreciate you taking the time to share your experience and hope you’ll visit again soon.
Sunnybeach highly recommend…
we would highly recommend Sunnybeach,very clean indeed, the extra little things,towels,t/cloths,etc,etc
my only little moan is, the dessert spoons were a bit on the large size, for my liking. we will be back,hopfully next June
Barbara
June 19, 2025
Reply from South West Escapes
Thank you so much, Barbara, for your lovely review and recommendation! We’re delighted you enjoyed your stay at Sunnybeach and appreciated the little extras. We’ll certainly take note of your feedback about the dessert spoons! It’s great to hear you’re planning to return — we look forward to welcoming you back next June
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