SimplyOwners Reviews 621

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent locations and well-maintained facilities of the holiday properties. Many people highlight the enjoyable holiday experiences, often noting the comfort and spaciousness of the accommodations. The booking process is frequently described as easy and efficient, with consumers appreciating the direct communication with owners. Reviewers also commend the website for its user-friendliness and accurate descriptions of the properties. However, some customers also noted issues with pricing discrepancies during the booking process, where initial estimates differed significantly from the final cost. A few other people also felt that the platform's handling of guest cancellations and certain operational aspects was problematic, leading to dissatisfaction.

What people talk about most

Location

Customers had positive experiences with location, frequently praising properties for being ideally situated.... See more

Facilities

People report positive experiences with facilities, consistently praising the spacious, clean, and... See more

Holidays

Reviewers highlight positive aspects of holidays, consistently praising the overall experience. Customers... See more

Website

Reviewers mention positive feedback about the website. Customers consistently praise its ease of use, clear... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the process... See more

Based on these reviews

Rated 5 out of 5 stars

Thalatta Holiday Home in Aberporth, Wales, is a gem! Perfectly located seconds from the beach with stunning bay views, this beautifully finished, characterful retreat sleeps 4 (double & twin). Spotles... See more

Rated 5 out of 5 stars

We have been regular visitors to Wells for many years and have stayed in many properties. We have in the past used Simply Owners to hire properties in France and have found them all to be as describe... See more

Company replied

Rated 5 out of 5 stars

We have been clients of Simply Owners since 2016 It has been an absolute privilege to have been able to avail of their great expertise During this period they have been very very generous. Wh... See more

Rated 5 out of 5 stars

Amazing house in unique location. Our third visit. The grounds are perfect for children. Very peaceful location in National Trust grounds. Many walks from the house. It is more like a friend’s ho... See more


Company details

  1. Vacation Rental

About SimplyOwners

Information provided by various external sources

Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

621 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Having advertised my villa with two…

Having advertised my villa with two other companies for several years, I turned to Simply Owners when they started up a few years ago, and it was the best decision I could have made. There is always a friendly person at the end of the telephone line if I need help, and their website is easy to use for both guests and owners. The owner pays a one off annual fee, but the guests don't pay anything to book. They keep me informed of what's happening on the villa letting scene, and let me know if any of my information or photos need updating.
A great company.

March 19, 2026
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Rated 5 out of 5 stars

Wonderful place to stay

Really lovely villa which is both extremely well equipped and maintained. Daniel is a superb host who looks after his clients incredibly well. The villa is in a great location within easy walking distance of Alvor and all that it has to offer.

January 4, 2026
Unprompted review
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Reply from SimplyOwners

Hi Jan thats a great review thank you, we will be sure to pass it on the Daniel. He will be delighted with the 5 stars. regards Tim

Rated 5 out of 5 stars

Effective good value site.

Easyto use site and helpful site, generating a good flow of enquiries, at relatively low cost.

April 9, 2026
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Reply from SimplyOwners

Hi Paul thats a great acknowledgement and 5 star review thank you. Our team love a five star. Its great that holidaymakers are finding that they can save something like 20% with our owner direct model compared with the impersonal giant paltforms.
Thanks again Tim and team

Rated 5 out of 5 stars

Easy to work with

Very easy to communicate with, the whole booking process and beyond was seamless.

April 10, 2026
Unprompted review
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Reply from SimplyOwners

thank you John thats an excellent 5 star review that we are very proud to receive. We think communication between owner and holidaymaker is critical to get a good match. best regards tim and team

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Rated 5 out of 5 stars

Everything you might need in a stunning house.

Everything you might need in a stunning house set in a fabulous location.

March 30, 2026
Unprompted review
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Reply from SimplyOwners

Hi Jacqui thank you for taking the time to feedback with this excellent 5 star review. We are delighted things went well. best wishes tim and team.

Rated 5 out of 5 stars

Great experience

Great communication with the host, fantastic cottage to stay in and great value for money.

April 4, 2026
Unprompted review
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Reply from SimplyOwners

Hi Kirsty thats great feedback thank you for taking the time, much appreciated. I will be sure to let the owners know. regardes tim

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Rated 5 out of 5 stars

The house is magnificent

The house is magnificent , big and a very luxurious feel to it ! Lovely big bedrooms, nicely decorated.
Owners are very nice and ensure you have a lovely experience in their holiday house.
Love to go back there !

April 4, 2026
Unprompted review
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Reply from SimplyOwners

Hi Jacob we are delighted that you found a great holiday rental and happy to return to it. Hope you are looking on our site for your next break. Best wishes tim

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Rated 5 out of 5 stars

Perfect Rental Experience

Rented a Villa, in March '26. The entire process was transparent and faultless from start to finish.

March 26, 2026
Unprompted review
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Reply from SimplyOwners

Hi thats short and sweet but says all we want to hear. We love such feedback and appreciate the 5 star review. Best wishes tim and team

Rated 5 out of 5 stars

Would definitely recommend Simply Owners

Hadn’t used Simply Owners before but would definitely recommend, the apartment we booked through them was excellent , good value and no extra booking fees.
I had to contact them re our booking and they responded immediately. Great customer service.

March 12, 2026
Unprompted review
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Reply from SimplyOwners

Lynn thats a great review thank you and exactly what we are about and want to hear. Our customer service is very important to us and the no fees saving money for holidaymakers. THANK YOU AGAIN TIM

Rated 5 out of 5 stars

All went smoothly

All went smoothly. Instructions were acurate. Place was clean abd tidy. Response to any correspondance was quick. Some damage on arrival was noted.

March 20, 2026
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Reply from SimplyOwners

Hi Peter, thank you for taking the time to leave this 5 star review, much appreciated, as the team here at simply owners work hard to get holidaymakers a good break at the right price. best regards tim and team.

Rated 5 out of 5 stars

2 week holiday to Fuerteventura in March '26

Communication and booking was easy and efficient. The property we stayed at was everything we hoped for and more. The owner and local representative were very quick and helpful with our inquiries. This was our first time booking through Simply Owners, we will definitely use them again and have recommended them to friends.

March 25, 2026
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Reply from SimplyOwners

Hi Richard that a great review thank you for taking the time to feedback. We are getting more and more holidaymakers returning to our site for their next break which we love. best wishes tim and team

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Rated 5 out of 5 stars

Does what it says on the tin

The website description proved to be accurate and conveyed perfectly our experience staying in the apartment. Corresponding directly with the owner has worked very well for us so we'll continue to use this site for future holiday property searches.

January 31, 2026
Unprompted review
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Reply from SimplyOwners

Thats brilliant Ian thank you for taking the time to leave us such a great 5 star review. We are delighted to hear that we make people happy. We have just reached the finals of the regional 'Best Family Business' and the finals of the Short Stay national finals for 'Best On-line Travel Company' and the 'Consumer Champion Award'
Also my daughter Becky who is our CEO has got through to the national finals for 'Rising Star' within the holiday rentals sector. Thanks again Tim and team

Rated 5 out of 5 stars

Great operation

Nice to have an alternative to the big companies with lots of different brands all offering the same properties.

Found the perfect property for us at the Old Cottage near Ludlow. The security of the payment protection certificate and advice report payment was excellent for peace of mind booking direct.

March 21, 2026
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Reply from SimplyOwners

Hi Wendy thank you for the 5 star review, much appreciated. You have hit the nail on the head with the 'Peace of Mind'. That is our aim. We are really proud of our 100% security record over the 10 years we have been trading without a single incident for owners or holidaymakers. We are so confident in our security and verification processes that we provide the Payment Protection Certificate FREE. Booking a holiday should be an enjoyable experience not a stressful one. regards tim and team. Best wishes tim and team.

Rated 5 out of 5 stars

We had a wonderful holiday in Gorges

We had a wonderful holiday in Gorges, Normandy at the Normandie Nest booked through Simply Owners. Communication with the owner was great from booking through to arrival and during our stay. It was lovely to stay in a well-loved home from home which had everything we needed and lots of information about the local area and recommendations of things to do. I would recommend booking through Simply Owners. I found the experience much more personal than many other sites and the prices were competitive too.

August 11, 2025
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Reply from SimplyOwners

Hi Jo. thank you for the 5 star review we are delighted that you are recommending Simply Owners. Our team have worked hard to be different from the impersonal experiences with the giants in the sector so its nice to see someone is noticing and acknowledging our efforts. best wishes tim and team

Rated 5 out of 5 stars

Simply owners are a lovely company .

Simply owners are a lovely company .
The website is so easy to use very efficient.
The staff are very helpful and kind
They so pleased to help and always resolve my enquiry.
Amazing people and I would recommend this company five 🌟 stars.
Thankyou all 🙂

March 19, 2026
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Reply from SimplyOwners

Wow ! thats brilliant, thank you Margaret. We really appreciate you highlighting some of the key points we work hard for to get noticed. Our team will love to read this. Best wishes Tim and team

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Rated 5 out of 5 stars

Great family stay

The location cannot be faulted. The views from the bay window in the lounge are incredible. Parking provided for a property in this location is such a bonus. We stayed as a family of 3 generations and facilities offered something for all of us. We will be back

March 15, 2026
Unprompted review
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Reply from SimplyOwners

Hi Kay, thank you for taking the time to feedback, much appreciated and greatful for the 5 star review. Good to know you will be back. I will ensure that your comments are passed on to the owner. regards tim

Rated 1 out of 5 stars

Filled in a request to check if a…

Filled in a request to check if a property was available and heard nothing.Update after receiving response.
I DID use the thumbs up on this occasion,after receiving no response and from an earlier enquiry.
Both prompted response so gave up and used a more reliable company

March 25, 2026
Unprompted review
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Reply from SimplyOwners

Hi Martin, thank you for taking the time to feedback, much appreciated, good or bad, we need to know so that we can improve. We have a system of a one click feedback, (thumbs up or thumbs down) for searchers to rate an owners responsiveness. I cannot see on our systems that you have used this. This system enables us to contact the owner to chase things up but usually results in the owners response was sent and subsequently found in the holidaymakers spam folder, filtered out by their email host. We use this sytem to rank owners exposure on our site to encourage responsiveness. It would be helpful if you could let us know the property you were enquiring about so that we can take this up further. Thank you again for your feedeback, best wishes tim

Rated 5 out of 5 stars

Lovely apartment overlooking the Quay in a beautiful North Norfolk resort with spectacular views

We have been regular visitors to Wells for many years and have stayed in many properties. We have in the past used Simply Owners to hire properties in France and have found them all to be as described and reasonably priced. So when I saw Quayside Court apartment to let, I felt it would be ideal - parking space, lift and specatular views - we weren't disappointed and this is our second visit

March 12, 2026
Unprompted review
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Reply from SimplyOwners

Hi Penny thats a great 5 star review thank you for taking the time to recommend us

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