Purchased Fresh Wipes for the first time and was very impressed. I'm not in the best of health and sometimes struggle to shower every day however the Fresh Wipes enabled me to clean myself and feel co... See more
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I tried the shampoo cap a year or so ago and wasn’t impressed but thought I’d give it another try. I have trouble leaning forward into the sink to wash my hair and thought this cap would help. I hav... See more
Company replied
Excellent product & customer service. Dad (sadly) became less mobile & found using the shower physically difficult so the wipes were ideal. We chose the Coconut fragrance, because it reminded us of... See more
I love that these wipes are large enough to give your whole body a freshen up, they're nice and wet, stay wet even when the pack has been opened. It's great to find a large body wipe that has a fragra... See more
Company details
Written by the company
Freshwipes is the brand behind the multi-award-winning rinse-free body wipes, shampoo caps, intimate wipes, and foam that have helped over two million customers stay fresh and confident no shower required. Founded in 2020, FreshWipes was created to solve a problem that had been quietly overlooked for too long: that millions of people, whether through disability, illness, recovery, caring responsibilities, travel, or simply a busy life, don't always have access to a shower when they need to feel clean. Where baby wipes fell short, FreshWipes set out to build something genuinely effective large, antibacterial wipes formulated to target odour-causing bacteria rather than just mask it, and fully biodegradable to keep sustainability at the core of every pack. That mission has earned FreshWipes a national listing with WHSmith Travel, multiple appearances on QVC UK, and the backing of Dr Hilary Jones MBE as medical brand ambassador alongside multiple industry awards recognising the brand's innovation and impact. FreshWipes is proud to serve customers and retail partners across the UK, bringing the same standard of comfort, dignity, and confidence to every channel. With over 7,000 five-star reviews, the brand continues to grow making it possible to feel properly clean, anywhere, anytime.
Contact info
Unit B6 Swallow Business Park, Diamond Drive, BN27 4EL, Hailsham, United Kingdom
- 01323 337000
- sales@freshwipes.co.uk
- swetwipes.com
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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These are great for me as I have great…
These are great for me as I have great difficulty using the shower.

Reply from FreshWipes Ltd
I love FreshWipes.
I love FreshWipes.
I have ordered a selection over a few months.
Packaged well and received promptly.

Reply from FreshWipes Ltd

Reply from FreshWipes Ltd
Excellent product for my disabled mum
Excellent product for my disabled mum. Great customer service

Reply from FreshWipes Ltd

Reply from FreshWipes Ltd
Highly recommended.
These wipes are absolutely brilliant for people who struggle to wash themselves due to disability. They are strong enough and moist enough to wipe down your whole body. Do not confuse them with baby wipes that you can poke your fingers through, these are the real deal, they will cleanse and freshen you up as good as, if not better, than a good wash. As a user for 18 months, I can highly recommend these.

Reply from FreshWipes Ltd
Arrived quickly Quality item Saves me…
Arrived quickly Quality item Saves me loads of energy , so quick and easy to use

Reply from FreshWipes Ltd
Great wipes !!
Bought these wipes because l have been in and out of hospital so many times in the last few years and these wipes have been a godsend in trying to keep fresh. My mobility is not what it was so just using the wipes makes it so easy to feel clean and fresh.

Reply from FreshWipes Ltd
Brilliant wipes
Brilliant wipes. I tried them before going into hospital. One wipe really does clean your whole body without leaving you feeling sticky. Great for post op when you either cannot get into the bath or shower or feel too unwell to do so. They really do leave your body feeling clean and fresh. Highly recommended.

Reply from FreshWipes Ltd
The grapefruit wipes have a delicate…
The grapefruit wipes have a delicate perfume and do a wonderful job of skin cleansing.

Reply from FreshWipes Ltd
Magic
Ok, so I’ve just received my 4th (or maybe 5th) order. I’ve tried the coconut, grapefruit and unscented wipes and I have to say they really are a life saver. All the wipes work their magic, you just choose which smell you prefer. I suffer from spinal issues and fibromyalgia so showering daily is not a option for me anymore. These wipes take away the fear of smelling and the unpleasant feeling if sweating. They really have made living with my medical issues just that little bit easier. Also, the communication and updates are great and I’m looking forward to seeing you on QVC!

Reply from FreshWipes Ltd
Great wipes
These wipes are great if you have ill health or are in hospital or elderly and can't manage to shower have lovely fragrance and big body wipes just great .

Reply from FreshWipes Ltd

Reply from FreshWipes Ltd
I had a bad fall couldn't get in the…
I had a bad fall couldn't get in the shower,the fresh wipes are fantastic

Reply from FreshWipes Ltd
Awesome product
These are excellent wipes when unable to have a shower moist enough to clean the whole body and the fragrance is great to

Reply from FreshWipes Ltd
Really great wipes
Really great wipes. Can literally squeeze out the moisture form then and they give a perfect freshen up on the go!

Reply from FreshWipes Ltd
Brilliant
This is the second lot of fresh wipes I have ordered, brilliant for days when my husband, who has dementia refuses a shower or wash.
Both orders arrived quickly and was kept informed abou delivery. Would definitely recommend.

Reply from FreshWipes Ltd
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