Purchased Fresh Wipes for the first time and was very impressed. I'm not in the best of health and sometimes struggle to shower every day however the Fresh Wipes enabled me to clean myself and feel co... See more
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I tried the shampoo cap a year or so ago and wasn’t impressed but thought I’d give it another try. I have trouble leaning forward into the sink to wash my hair and thought this cap would help. I hav... See more
Company replied
Excellent product & customer service. Dad (sadly) became less mobile & found using the shower physically difficult so the wipes were ideal. We chose the Coconut fragrance, because it reminded us of... See more
I love that these wipes are large enough to give your whole body a freshen up, they're nice and wet, stay wet even when the pack has been opened. It's great to find a large body wipe that has a fragra... See more
Company details
Written by the company
Freshwipes is the brand behind the multi-award-winning rinse-free body wipes, shampoo caps, intimate wipes, and foam that have helped over two million customers stay fresh and confident no shower required. Founded in 2020, FreshWipes was created to solve a problem that had been quietly overlooked for too long: that millions of people, whether through disability, illness, recovery, caring responsibilities, travel, or simply a busy life, don't always have access to a shower when they need to feel clean. Where baby wipes fell short, FreshWipes set out to build something genuinely effective large, antibacterial wipes formulated to target odour-causing bacteria rather than just mask it, and fully biodegradable to keep sustainability at the core of every pack. That mission has earned FreshWipes a national listing with WHSmith Travel, multiple appearances on QVC UK, and the backing of Dr Hilary Jones MBE as medical brand ambassador alongside multiple industry awards recognising the brand's innovation and impact. FreshWipes is proud to serve customers and retail partners across the UK, bringing the same standard of comfort, dignity, and confidence to every channel. With over 7,000 five-star reviews, the brand continues to grow making it possible to feel properly clean, anywhere, anytime.
Contact info
Unit B6 Swallow Business Park, Diamond Drive, BN27 4EL, Hailsham, United Kingdom
- 01323 337000
- sales@freshwipes.co.uk
- swetwipes.com
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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They are a godsend for my disabled…
They are a godsend for my disabled husband who struggles to get up to the bathroom .. love the fact that they are biodegradable so kind to the enviroment

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Brilliant
My delivery was on time well package and undamaged. Items are really first class and do perfectly what they are made for ,looking forward to using the new items.

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Comfort camping
Went camping to a site with limited washrooms. Problem? No, when you have fresh wipes it keeps you feeling and being clean.

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i found these wipes to be really…
i found these wipes to be really versatile, as i'm a support worker & have to do sleep in's at work, they were really beneficial to me, a great useful product !

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Bought these before and really like…
Bought these before and really like them. Fast and safe delivery.

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Item arrived well wrapped and speedy…
Item arrived well wrapped and speedy delivery too.
Good quality wipes.

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As a truck driver I keep these in truck…
As a truck driver I keep these in truck for when I cannot get a shower, they are perfect for the job and in my opinion better then baby wipes

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As someone with a stoma I find them…
As someone with a stoma I find them very useful to freshen up when needed.

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Rinse free shampoo cap
Excellent product for washing my husband's hair and scalp as he can't do it himself. Feels fresh and clean after using.

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I’ve only just started using Freshwipes…
I’ve only just started using Freshwipes but so far I’ve found them to be excellent. I will definitely reorder when necessary, thank you

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I bought these for my elderly mum who…
I bought these for my elderly mum who as had surgery on her hand and is unable to have a shower or bath.so we got these to put us on give them 10/10

Reply from FreshWipes Ltd
Fresh Wipes!
Very pleased with these wipes, excellent when one has problems with showering, leaves one feeling refreshed and in control of ones body, have given some packs to a friend who has broken her hip and has mobility problems, the service is very good, arrives quickly and kept advised when they will arrive, will be ordering again.

Reply from FreshWipes Ltd
All scent options
I have now tried all 3 scent options in the wipes and find them all good quality.
I find them very useful for freshening up during the day, particularly in the warmer weather.

Reply from FreshWipes Ltd
As I am bed bound
As I am bed bound , I find these so convenient. to freshen up the shampoo cap I find especially good.

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I absolutely love these wet wipes!
I absolutely love these wet wipes!! Such good quality and they really do work! Thank you freshwipesuk!

Reply from FreshWipes Ltd
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