Purchased Fresh Wipes for the first time and was very impressed. I'm not in the best of health and sometimes struggle to shower every day however the Fresh Wipes enabled me to clean myself and feel co... See more
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I tried the shampoo cap a year or so ago and wasn’t impressed but thought I’d give it another try. I have trouble leaning forward into the sink to wash my hair and thought this cap would help. I hav... See more
Company replied
Excellent product & customer service. Dad (sadly) became less mobile & found using the shower physically difficult so the wipes were ideal. We chose the Coconut fragrance, because it reminded us of... See more
I love that these wipes are large enough to give your whole body a freshen up, they're nice and wet, stay wet even when the pack has been opened. It's great to find a large body wipe that has a fragra... See more
Company details
Written by the company
Freshwipes is the brand behind the multi-award-winning rinse-free body wipes, shampoo caps, intimate wipes, and foam that have helped over two million customers stay fresh and confident no shower required. Founded in 2020, FreshWipes was created to solve a problem that had been quietly overlooked for too long: that millions of people, whether through disability, illness, recovery, caring responsibilities, travel, or simply a busy life, don't always have access to a shower when they need to feel clean. Where baby wipes fell short, FreshWipes set out to build something genuinely effective large, antibacterial wipes formulated to target odour-causing bacteria rather than just mask it, and fully biodegradable to keep sustainability at the core of every pack. That mission has earned FreshWipes a national listing with WHSmith Travel, multiple appearances on QVC UK, and the backing of Dr Hilary Jones MBE as medical brand ambassador alongside multiple industry awards recognising the brand's innovation and impact. FreshWipes is proud to serve customers and retail partners across the UK, bringing the same standard of comfort, dignity, and confidence to every channel. With over 7,000 five-star reviews, the brand continues to grow making it possible to feel properly clean, anywhere, anytime.
Contact info
Unit B6 Swallow Business Park, Diamond Drive, BN27 4EL, Hailsham, United Kingdom
- 01323 337000
- sales@freshwipes.co.uk
- swetwipes.com
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This is my 2nd order excellent product
This is my 2nd order excellent product. Good size thick wipe. Use them a couple of times a week if I’m not up to having a shower. Have them on repeat order but like that you can change it if you don’t need them just yet.
Love the coconut fragrance.
Highly recommend.

Reply from FreshWipes Ltd
Freshwipes
I bought these wipe for my husband who has dementia, some days he is frightened to have a shower or bath, so these wipes are just the right thing he or I can use them to clean his body. They are a god send.
Thank you for such a wonderful product.

Reply from FreshWipes Ltd
I’ve dealt with FreshWipes on a few…
I’ve dealt with FreshWipes on a few occasions now, the product is fantastic as is the service.
You can’t better perfection 😊

Reply from FreshWipes Ltd
Excellent Quality
Lovely packaging, the wipes are amazing the fragrances smell gorgeous I particularly love the coconut, the grapefruit one is also very nice. Excellent value for money and helps enormously keeping personal hygiene first and foremost.

Reply from FreshWipes Ltd
These wipes are brilliant if a shower…
These wipes are brilliant if a shower isn't possible
The only downside is how cold they are.....

Reply from FreshWipes Ltd
Issue getting them out of ppacket
Would have been 5 but clearly nno tthought been given to the people like me with arthritic hands. Trying to get a wipe out of packet is a nightmare so may i respectfuly request this issue is looked into??
Apart from that issue product fine, and i am pleased with it, but when you get more out than you need, or cant get 1 out its frustrating to say the least.
Thank you for your reply, but sorry you say you have made it so that pnly one wipe comes out but thats not 100% true as i know and that adds to diffuculty gettinng them.out.Love the product but not the packaging sorry not easy for people like me that they say they are made for!!!!!!

Reply from FreshWipes Ltd
These are amazing
These are amazing. The smell on my skin lasts as long as moisturiser does. They are ao handy for long days, days at the soft play or the gym!

Reply from FreshWipes Ltd
A lovely company
A lovely company
Excellent product really refreshing. Definitely going to grab some more for the summer with our beach trips!

Reply from FreshWipes Ltd
I love these wipes!
I love these wipes! Having terminal cancer there are days when I just can’t get to the shower. These wipes are amazing, I feel just as fresh as if I’ve had a 10 minute shower. Can’t decide which is my favourite fragrance, they’re both amazing. Highly recommended!

Reply from FreshWipes Ltd
Does what it says on the "tin." You can…
Does what it says on the "tin." You can clean yourself to an acceptable standard even with mobility issues like myself. Expensive...but you get what you pay for. One wipe will suffice for the whole of the body. They are large, and don't tear.

Reply from FreshWipes Ltd
Very refreshing and clensing.
Very refreshing and clensing feel really clean after use and on par with a shower for feeling good.

Reply from FreshWipes Ltd
Excellent Service
From ordering and speed of delivery this company offers a superb service with great products that i find so helpful

Reply from FreshWipes Ltd
Great product/service
Can't bathe/shower at the moment after hospital treatment. These wipes are the perfect answer. Large and wet, leave you feeling fresh and clean. One's enough.
Great service and very quick delivery. Couldn't ask for more.

Reply from FreshWipes Ltd
Great service as always.
The wipes arrived in good time and are always well packed. Thank you.

Reply from FreshWipes Ltd
I have been buying these wipes for sone…
I have been buying these wipes for some time now and always buy in bundles of 5, they are an absolute godsend for me on the days when it’s a struggle to get out of bed to shower due to severe osteoarthritis, I would highly recommend these

Reply from FreshWipes Ltd
Very easy to use the website very quick…
Very easy to use the website very quick delivery and well packaged would recommend

Reply from FreshWipes Ltd
The fresh wipes are a game changer when…
The fresh wipes are a game changer when I do not have the motivation to have a strip wash or a shower and they help keep me fresh they are also good for taking into the office with me so I can freshen up during the day. It avoids the issues with poor personal hygiene which I have suffered from for quite some time it gives me a practical way to freshen up during the day. You have given me my self respect back thank you

Reply from FreshWipes Ltd
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