Purchased Fresh Wipes for the first time and was very impressed. I'm not in the best of health and sometimes struggle to shower every day however the Fresh Wipes enabled me to clean myself and feel co... See more
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I tried the shampoo cap a year or so ago and wasn’t impressed but thought I’d give it another try. I have trouble leaning forward into the sink to wash my hair and thought this cap would help. I hav... See more
Company replied
Excellent product & customer service. Dad (sadly) became less mobile & found using the shower physically difficult so the wipes were ideal. We chose the Coconut fragrance, because it reminded us of... See more
I love that these wipes are large enough to give your whole body a freshen up, they're nice and wet, stay wet even when the pack has been opened. It's great to find a large body wipe that has a fragra... See more
Company details
Written by the company
Freshwipes is the brand behind the multi-award-winning rinse-free body wipes, shampoo caps, intimate wipes, and foam that have helped over two million customers stay fresh and confident no shower required. Founded in 2020, FreshWipes was created to solve a problem that had been quietly overlooked for too long: that millions of people, whether through disability, illness, recovery, caring responsibilities, travel, or simply a busy life, don't always have access to a shower when they need to feel clean. Where baby wipes fell short, FreshWipes set out to build something genuinely effective large, antibacterial wipes formulated to target odour-causing bacteria rather than just mask it, and fully biodegradable to keep sustainability at the core of every pack. That mission has earned FreshWipes a national listing with WHSmith Travel, multiple appearances on QVC UK, and the backing of Dr Hilary Jones MBE as medical brand ambassador alongside multiple industry awards recognising the brand's innovation and impact. FreshWipes is proud to serve customers and retail partners across the UK, bringing the same standard of comfort, dignity, and confidence to every channel. With over 7,000 five-star reviews, the brand continues to grow making it possible to feel properly clean, anywhere, anytime.
Contact info
Unit B6 Swallow Business Park, Diamond Drive, BN27 4EL, Hailsham, United Kingdom
- 01323 337000
- sales@freshwipes.co.uk
- swetwipes.com
No recent history of asking for reviews
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Replied to 100% of negative reviews
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Love these wipes
Easy to order and prompt delivery. Love these wipes, I ordered the unscented ones this time. Lovely as always. Great help on days when impossible to shower. Thank you

Reply from FreshWipes Ltd
Good value although I expected them to…
Good value although I expected them to be more wet. I will buy again.

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These wipes are very handy
These wipes are very handy. My only niggle would be that I can't get them to come out of the pack in singles but always as doubles so have to then fold the unwanted one and push it back in the packet

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Brilliant little idea I used these…
Brilliant little idea I used these after my last operation I have also bought them for my Daughter

Reply from FreshWipes Ltd
Such a great product from a great…
Such a great product from a great company. Orders are received really quickly.
So glad I found these wipes and have recommended them to others. They were useful to friends who were having a new bathroom fitted which took much longer than expected. They are a godsend for some disabled people.

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As always a godsend for wheelchair…
As always a godsend for wheelchair bound
- couldn’t do without them

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Brilliant and I had stroke 6 months…
Brilliant and I had stroke 6 months ago. I doesn't have having shower everyday.

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Placing my second order ! more…
I’ve just ordered myself some more wipes , they have altered my life , gorgeous scent in both fragrances but not over powering or chemical like , just a natural aroma . I’ve decided to try the shampoo caps aswell this time , I look forward to telling you all how I get on with them 💝

Reply from FreshWipes Ltd
Excellent size and super strong, love them.
Bought two packs of coconut scented wipes to try, they are so very good, large and very, very strong, I love them, not usually fond of coconut scent, but these are gorgeous and leave you feeling really fresh. Well worth buying, and no comparison with the usual tiny wipes which tear at the slightest touch. TY Freshwipes, well done.

Reply from FreshWipes Ltd
Shampoo cap
I have just used the shampoo cap.Marvellous!Best experience ever!

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Brilliant service regards delivery
Brilliant service regards delivery , they arrived the day after I ordered them
Great product

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So easy to use
So easy to use. Great when you're just too exhausted to shower or you want to freshen up.

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Fantastic Freshwipes
Freshwipes are amazing - a saviour for someone like me. I have M.E and can only shower once a week to get my hair washed, so these wipes are essential for me! Being biodegradable and cruelty free were an absolute must, so I'm over the moon!

Reply from FreshWipes Ltd
My experience with SwetWipes.com is…
My experience with SwetWipes.com is very positive. Liz the owner keeps us well informed not only about our order but also about what is happening within the company. She makes me feel as if I belong to a family. If I was to give my opinion I’d say that it’s an excellently run company. Also and more importantly the products are first rate. Well done Liz.

Reply from FreshWipes Ltd
These wipes are excellent
These wipes are excellent moist, smell nice, and a good size. Great for me as I'm disabled and great for the grandkids when they come to stay.

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Arrived promptly look a good size I…
Arrived promptly look a good size I haven't opened then yet as I bought them to use after a operation I having hopefully later this year I'll follow up with a review in the future

Reply from FreshWipes Ltd
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