What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was ea... See more
Company replied
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had... See more
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From the first emails to Swift Storage communication was clear and helpful. We utilised the storage for 2 months during the house move and access was simple and easy to use all off a phone app. The... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Boat Storage Facility
- Records Storage Facility
- RV Storage Facility
- Storage Facility
About Swift Storage
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
4.7
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to access competitive price and…
Easy to access competitive price and company is easy to contact it all worked well
April 23, 2025
Unprompted review
Reply from Swift Storage
Thank you, Chris and Beverley, for the five-star review! We’re delighted to hear that you found Swift Storage - Bundamba easy to access, competitively priced, and easy to communicate with. We strive to ensure everything works well for our customers, providing a seamless and satisfying storage experience. Your feedback is greatly appreciated. Thanks for choosing Swift Storage and for sharing your positive experience!
Hassle free sign up and great customer…
Hassle free sign up and great customer service thank you
April 12, 2025
Reply from Swift Storage
Thank you for the five-star review, Geri! We’re delighted to hear that you experienced a hassle-free sign-up process and received great customer service at Swift Storage - Beenleigh. We aim to make every interaction smooth and supportive for our customers, and it’s wonderful to know we’ve met your expectations. Thanks for choosing Swift Storage and for taking the time to express your appreciation!
Had issue uploading my license
Had issue uploading my license. They helped me all the way. Very good service!
April 9, 2025
Reply from Swift Storage
Thank you for the five-star review, Darryl! We’re glad to hear that our team was able to assist you thoroughly with uploading your license and that you experienced our commitment to excellent service. We always strive to provide supportive and effective assistance to ensure a smooth experience for our customers. Thanks for choosing Swift Storage and for taking the time to acknowledge our service!
Reply from Swift Storage
Thank you for the five-star review, Christopher! We’re thrilled to hear that you appreciate full automation of our services at Swift Storage. We strive to provide convenience and accessibility to meet the needs of our customers at any time, and it’s wonderful to know that these features are making a positive impact on your experience. Thanks for choosing Swift Storage and for sharing your enthusiasm!
Easy and Convenient
Price was right and access incredibly easy and convenient. Clean, well maintained facility.
April 13, 2025
Unprompted review
Reply from Swift Storage
Thank you for the five-star review, Ashley! We’re delighted to hear that you found our pricing agreeable and the access at Swift Storage - Willawong both easy and convenient. It’s great to know that the cleanliness and maintenance of our facility met your expectations. We strive to provide a top-notch experience for all our customers, and your positive feedback is a wonderful affirmation of our efforts. Thanks for choosing Swift Storage!
You’re amazing
April 9, 2025
Reply from Swift Storage
Thank you for the five-star review and the kind words, Akram! We’re thrilled to hear that you think we’re amazing. At Swift Storage, we’re committed to providing exceptional service, and it’s great to know that we’re hitting the mark. We appreciate your feedback and are glad to have you as a customer. Thanks for choosing Swift Storage!
Awesome customer service and excellent…
Awesome customer service and excellent service overall thanks swift storage
April 12, 2025
Unprompted review
Reply from Swift Storage
Thank you for the wonderful review, Chrissy Anne! We’re delighted to hear that you experienced awesome customer service and found our overall service excellent at Swift Storage - Bundamba. We strive to provide the best possible experience for our customers, and your feedback is a fantastic affirmation of our efforts. Thanks for choosing Swift Storage and for taking the time to share your positive experience!
Incredibly helpful Head of Digital
Incredibly helpful Head of Digital, clean premises, and high tech.
March 28, 2025
Reply from Swift Storage
Thank you for the five-star review, Alysse! We’re thrilled to hear that you found our Head of Digital incredibly helpful and our premises at Swift Storage - Willawong clean and high-tech. We strive to provide a top-notch experience for all our customers, combining great service with state-of-the-art facilities. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same high standards. Thanks for choosing Swift Storage!
Reply from Swift Storage
Thank you for the five-star review, Ken! We’re delighted to hear that everything at Swift Storage - Redland Bay (West Centre) worked exactly as it should, without any hassles. Ensuring a smooth and efficient experience for our customers is a top priority for us, and it’s great to know that we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
Swift Storage Hervey Bay
Swift Storage Hervey Bay. Service like no other. Always are very happy to help.
If I could please make a suggestion though. I accidentally locked my phone and keys in my storage unit, with no way of contacting anyone as I was on my own, outside of operating hours. I did leave a voice message on a nice couples phone that she called the phone number in the gate. Left a message, and they left. I waited 3.5 hours for someone to come and help. Cars came and went, no one asked if I was ok. I ended up leaving my locked car and my phone and keys in a locked shed. And walked back to where I was staying 1.4km up a hill. I have health issues so this didn’t help. I arrived back and used a friends phone to call, only to be told am I at the gate because now I was locked out, it can be done remotely and long story short I got everything back. I had to use a friends phone and get them to drop me back there.
My point is for someone on their own like myself, it would be ideal to have someone available. I’m not sure how often you check cameras etc but you would have seen me walking around as there was nowhere to sit or to get some water as it was over 32 degrees that day.
I didn’t know phone numbers so I couldn’t walk to the service station and get them to call someone.
Just my opinion that’s all. It was my stupid fault.
It all worked out in the end.
Thank you for your fantastic service.
Blessings
April 5, 2025
Unprompted review
Reply from Swift Storage
Dear Marica,
Thank you for your review and valuable feedback. We apologise for the inconvenience you experienced when you locked your items in your unit. Your suggestion for readily available assistance is well-received, and we’re reviewing our emergency response procedures to better serve our customers, especially after hours.
Thank you for acknowledging our service despite the difficulties. We’re committed to improving and ensuring a smoother experience for all. Please feel free to contact us if you need further assistance.
Excellent Service
March 30, 2025
Reply from Swift Storage
Thank you for the five-star review, Ken! We’re thrilled to hear that you experienced excellent service with us. At Swift Storage, we strive to provide the highest quality service to all our customers, and it’s wonderful to know that we’ve met your expectations. Thanks for choosing Swift Storage and for taking the time to share your positive feedback!
It was so easy and simple and all done…
It was so easy and simple and all done on on line, would recommend to anyone
April 3, 2025
Reply from Swift Storage
Thank you for the five-star review, Brendan! We’re delighted to hear that you found our online process easy and simple at Swift Storage - Bundaberg. We aim to provide a seamless experience for all our customers, and your recommendation means a lot to us. Thanks for choosing Swift Storage and for taking the time to share your positive experience!
Worst storage place I've gone through…
Worst storage place I've gone through waited a week to get my codes and then still couldn't access my storage shed didn't use it and they were not helpful at all didn't even get a refund for a shed I couldn't use
April 1, 2025
Unprompted review
Reply from Swift Storage
Hi Toni,
We’re truly sorry to hear about your frustrating experience at Swift Storage - Beenleigh. We apologise for any confusion and inconvenience caused. Unfortunately, it appears there was an issue with the contact information provided, as the mobile number entered was incorrect, which prevented the access codes and instructions from reaching you promptly. We understand how critical timely access is and regret that this impacted your experience negatively.
Please reach out to us directly at hello@swiftstorage.com.au so we can address this matter appropriately, discuss possible resolutions, and ensure that your concerns are handled to your satisfaction.
Thank you for bringing this to our attention, and we hope to resolve this issue swiftly.
Very efficient set up
April 2, 2025
Reply from Swift Storage
Thank you for the five-star review, Jo! We’re pleased to hear that you found our setup at Swift Storage - Rockhampton to be very efficient. We strive to provide a streamlined and convenient service for all our customers, and it’s great to know that we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
Reply from Swift Storage
Thank you for the five-star review, Kristy! We’re glad to hear that you found our self-service features to your satisfaction and that you felt your belongings were secure at Swift Storage - Yeppoon. We strive to provide a convenient and efficient experience for all our customers, and it’s great to know that our system worked well for you. Thanks for choosing Swift Storage!
Swift Storage have been incredible
This company have been incredible. The facility at Burpengary is super secure, clean & completely dry despite the inundation of rain we’ve endured.
The staff although illusive are quick to respond to messages. I would definitely recommend them & would use again.
March 29, 2025
Reply from Swift Storage
Thank you for the outstanding review! We’re thrilled to hear that our Swift Storage - Burpengary facility has met your expectations with its security, cleanliness, and resilience during the recent heavy rain. We’re also glad to know that our team’s responsiveness has been helpful to you, even if they are not always visibly on-site. Your recommendation and willingness to use our services again mean a lot to us. Thank you for choosing Swift Storage, and we look forward to serving you in the future!
Great experience.
The unit was easy access, clean and overall a great fuss free experience. Toilet was always clean. No water got into the unit throughout the floods. The app was easy to use and I would definitely use again if needed.
April 1, 2025
Unprompted review
Reply from Swift Storage
Thank you for the fantastic review, Nicole! We’re delighted to hear that your experience at Swift Storage - Bundaberg was fuss-free, from the easy access to the cleanliness of the facilities, including the toilet. It’s great to know that the unit remained secure and dry, even during floods. We’re also pleased that you found our app user-friendly and would consider using our services again. Your satisfaction is our top priority, and we look forward to serving you in the future. Thanks for choosing Swift Storage!
Hi Michael here just wanted to say…
Hi Michael here just wanted to say thanks again to Swift storge I really appreciate your service and time.u put in to keep me.and other members update on our personal stuff and storge. Was always clean and tidy.we will use u guys again in the future.and we let all families and friends that u are a number one storge.have a wonderful day and many years.to come your sincerely Michael Bennion
August 15, 2024
Unprompted review
Reply from Swift Storage
Thank you so much for the five-star review, Michael! We truly appreciate your kind words and are delighted to hear that you valued our service and the cleanliness of our facilities at Swift Storage - Jimboomba. Keeping our customers informed and their belongings secure is a top priority for us. It’s wonderful to know that you would choose us again and recommend us to your family and friends. We look forward to serving you in the future. Have a fantastic day and thank you for being such a valued member of our community!
Reply from Swift Storage
Thank you for the five-star review, Mark! We’re glad to hear that you find our system at Swift Storage - Rockhampton to be great and working well. We appreciate your straightforward feedback and are pleased that our services met your expectations. Thanks for choosing Swift Storage!
Easy Access
We enjoy the easy access and not worrying about keys to access our storage unit. Facility is always clean and appreciate being able to use the trolleys.
March 21, 2025
Reply from Swift Storage
Thank you for the wonderful review, Stephanie! We’re thrilled to hear that you enjoy the easy access and keyless entry at our facility. It’s great to know that the cleanliness and availability of trolleys add to your positive experience. We strive to provide convenience and high standards for all our customers, and we’re delighted that you appreciate these aspects. Thanks for choosing Swift Storage and for sharing your feedback!
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