What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was ea... See more
Company replied
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had... See more
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From the first emails to Swift Storage communication was clear and helpful. We utilised the storage for 2 months during the house move and access was simple and easy to use all off a phone app. The... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Boat Storage Facility
- Records Storage Facility
- RV Storage Facility
- Storage Facility
About Swift Storage
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
4.7
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything is easy to use on the app
Everything is easy to use on the app, location of trolleys for transporting boxes to units is really helpful
May 9, 2025
Seen that I have only got my room today…
Seen that I have only got my room today I’ll give you a better review in a couple of months
May 12, 2025
Reply from Swift Storage
Thanks for the review, Don! We appreciate you taking the time to leave some early feedback. We hope everything continues to go smoothly, and we look forward to hearing your thoughts in a couple of months. If there’s anything we can assist with in the meantime, just let us know!
Easy and inexpensive :)
So easy to set up my storage unit and manage it with the app on my phone. Love it! Congratulations Swift!
May 12, 2025
Reply from Swift Storage
Thanks for the awesome review, Mac! We’re so pleased to hear how easy it was to set up and manage your unit with the app. Love that you’re loving it—thanks for the kind words and for choosing Swift Storage Hervey Bay!
Easy and quick sign up and find what I…
Easy and quick sign up and find what I needed for the meantime
Thank you
May 8, 2025
Reply from Swift Storage
Thanks for the 5 stars, KL! We’re glad the sign-up process was quick and easy, and that you found exactly what you needed. Appreciate you choosing Swift Storage – Redland Bay East!
Reply from Swift Storage
Thank you for the five-star review, Helen! We’re glad to hear you appreciated the ease of entry, the size of the covered bay, and the security of the facility. Great to have you storing with us—thanks for the lovely feedback!
Easy access to the storage space
Easy access to the storage space. The user friendly app and the friendly customer service.
May 7, 2025
Reply from Swift Storage
Hi LY,
Thank you so much for your 5-star review! We're thrilled to hear you found our storage space easy to access and that our app and customer service met your expectations. Making things simple and seamless for our customers is exactly what we aim for. If you ever need anything, we’re just a tap or call away!
Warm regards,
The Swift Storage Team
The simplistically of making connection…
The simplistically of making connection and having storage signed and available in a very timely manner.
May 10, 2025
Reply from Swift Storage
Hi Wayne,
Thank you for your fantastic 5-star review! We’re so glad to hear that the simplicity of getting connected and setting up your storage was a smooth and timely experience. That’s exactly what we strive for — making storage hassle-free and efficient. We appreciate your support and look forward to continuing to serve you!
Reply from Swift Storage
Hi Dallas,
Thank you for your 5-star review! We’re so pleased to hear your experience with our team — especially the lady at the office — made a positive impression. Providing friendly, helpful service is always our priority. We’ll be sure to pass on your kind words!
Reply from Swift Storage
Thanks for the 5 stars, David! We’re thrilled to hear you think our sheds are the best you’ve been in. Appreciate you storing with us and sharing your feedback!
Reply from Swift Storage
Hi Anne,
Thank you for the 5-star review! We're so glad you found our service convenient, clean, and efficient—just what we aim for.
We appreciate your support and look forward to helping you again in the future!
Best regards,
The Swift Storage Team 🚀
Clean, dry, modern, secure
Great set up, modern, dry and clean, and super easy to use with everything set up in the app (check your spam folder for your SMS - yes there is one, click on your profile!). Helpful staff. Felt very secure, with lots of security cameras all over the place. Trolleys available for use by customers. Fast and efficient ending the lease too. Will definitely use again if we need a storage unit.
April 11, 2025
Unprompted review
Reply from Swift Storage
Thanks for the amazing review, Daniel! We’re so pleased to hear you found the setup modern, secure, and easy to use through the app. Great tip about checking spam folders too! It’s wonderful that the team was helpful and the move-out process smooth. We’d be glad to have you back anytime—thanks again for storing with us at Redland Bay East!
Easy to book, secure and fresh look/smell.
Easy to book and secure a storage shed. We love how fresh they look/smell, customer service has been great. Worth the money and highly recommend!
April 29, 2025
Reply from Swift Storage
Thank you for the fantastic review, Claire! We’re so glad the booking process was easy and that you’re enjoying the fresh, secure space at Beenleigh. It’s great to hear the customer service has stood out too—really appreciate the recommendation!
Very clean and easy to use
May 2, 2025
Reply from Swift Storage
Thanks so much for the five stars, Llynden! We’re glad to hear you found the facility clean and easy to use. We aim to keep things simple, secure, and spotless—appreciate you storing with Swift!
Fast easy process to get a unit
Fast easy process to get a unit, able to talk to a person or text for any questions. Place is clean
April 22, 2025
Reply from Swift Storage
Thank you for the great review, Ngari! We’re so glad you found the process fast and easy, and that being able to speak or text with us was helpful. It’s also great to hear the Toowoomba facility met your expectations for cleanliness. Thanks for choosing Swift Storage!
Reply from Swift Storage
Thanks so much for the 5-star review, Donna! We’re glad you found the process quick and easy, with clear instructions and competitive pricing. Great to have you storing with us at Burpengary!
Yeah no
Yeah no. Certainly can't complain, all things considered. What a useful service.
May 2, 2025
Unprompted review
Reply from Swift Storage
Thanks for the 5 stars, J Taylor! We’re glad you’ve found the service useful—really appreciate you taking the time to leave a review. Great to have you with us at Redland Bay West!
Easy to follow app and access the unit.
Easy to follow app and access the unit.
Extremely clean and pest-free.
Fabulous temperature inside the building.
April 22, 2025
Reply from Swift Storage
Thank you for the wonderful review, Jennie! We’re thrilled to hear that you found our app easy to use and our Yeppoon facility clean, pest-free, and well-maintained in terms of temperature. We strive to provide a comfortable and convenient storage experience, and it’s great to know we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
I would definitely give you 5 stars if…
I would definitely give you 5 stars if you had more trolleys , you need more trolleys
April 24, 2025
Reply from Swift Storage
Hi Lesa, thanks for your feedback. We’re sorry you weren’t able to access a trolley during your visit. We do have two trolley bays on site, but we completely understand that one may not have been available at the time. We appreciate you letting us know and will keep an eye on it.
My son used this storage and did not…
My son used this storage and did not have any problems. I have been with him when needing to remove or place back an item from storage and felt that the facility had a very good security system in place
April 22, 2025
Reply from Swift Storage
Hi Annette,
Thanks so much for your 5-star review! We’re really glad to hear your son’s storage experience was smooth and that you felt confident in our security. We appreciate you taking the time to share your feedback!
– The Swift Storage Team
It is all online and works extremely…
It is all online and works extremely well. It is all so easy and very professional.
April 17, 2025
Reply from Swift Storage
Hi Susan,
Thanks so much for your 5-star review! We’re thrilled to hear you found the online process easy and professional. We really appreciate your feedback!
– The Swift Storage Team
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