Very bad experience. While the site works well and they ship fast, I selected the fastest delivery option and paid three times more, parcel didn't arrive on time so I rejected delivery and asked to re... See more
Company replied
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See what reviewers are saying
I first used the sister company bikeinn to purchase a MTB seat post and had no issues so when I needed a swimming base layer swiminn was the place to go. It was cheaper than UK stores and arrived as q... See more
Company replied
The buouancy shorts are what I've had before so I knew what to expect. The price from Swiminn was competitive and the delivery time was a few days so that seems ok as my old shorts had split so not u... See more
Company replied
Absolutely excellent. Exactly the product I wanted was available. I feared that as it was coming from the Netherlands(?) it might take weeks and/or be subject to customs duty, VAT etc but it arrived o... See more
Company replied
Company details
Written by the company
Swiminn specialises in swimwear and swimming equipment for men, women and children – all available in one convenient online store at outlet prices. The range includes a large variety of swimming costumes and trunks, from brands such as Speedo, Cressi, Arena, Head, Dakine, Aquasphere, Finis, Tyr and Turbo, as well as swimming accessories, including goggles, caps, fins, tubes, swim shoes and towels. Swiminn has one of the largest ranges of FINA approved swimwear, making it an online destination for experienced swimmers, open water swimmers, and those who participate in triathlons. Each of the products on Swiminn’s site is captured with 360-degree high-quality photography, with additional video demonstrations to ensure that the customer understands the product and feels confident before making a purchase. Being part of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, Swiminn’s expert team is on hand to offer advice on its products and services, with over 2,5 Mio legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world, with fast delivery times and a 30-day returns policy. We rely on the opinion of more than 20 million customers who have trusted us and bought in a totally secure way.
Contact info
C. Pirineus 9, 17460, Celrà, Spain
- +34932 20 00 89
- support@tradeinn.com
- swiminn.com
4.0
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good webstore
I ordered some swimming caps. They're good caps. Shipment took about a week, which is longer than I thought, but it's okay.
January 17, 2026
Unprompted review
Reply from Swiminn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
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Great product and speedy delivery
Ordered aqua bones and connectors which you can rarely find in the uk. Arrived within a couple of weeks, and can’t wait to use them. Will be using again!
January 26, 2026
Unprompted review
Reply from Swiminn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
No reason to doubt it!
I couldn’t find this costume available in my daughter’s size anywhere and this was the only site. Having not ordered before I was concerned when it didn’t arrive in the Monday as indicated, however I reason to be concerned, it arrived a day after and all is prefect!
January 20, 2026
Unprompted review
Reply from Swiminn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Very cute and funny costume (fly
Very cute and funny costume (fly: child). The size chart is a bit tight, though. For ages 7-9 (clothing size 128), I'm afraid it can only be worn once. The hat doesn't fit at all due to the closure. I had to figure this out myself. The wings are removable. Easy to clean, though they do fall off easily. I sewed them on myself. The supplier is excellent! Neatly shipped.
January 20, 2026
Unprompted review
Reply from Swiminn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Good experience overall
Easy ordering process and the product matches the description, and arrived in good conditions. Delivery took longer than expected (10 days), but overall I’m satisfied with the product and swim inn experience.
January 7, 2026
Unprompted review
Reply from Swiminn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
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Nice prices and quick deliveries
January 15, 2026
Unprompted review
Reply from Swiminn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Extremely slow delivery time
Took over 6 weeks to deliver despite paying a high delivery price.
January 22, 2026
Unprompted review
Reply from Swiminn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
Please accept our apologies for any inconvenience caused.
Sincerely,
Buouancy shorts but a bit late
The buouancy shorts are what I've had before so I knew what to expect. The price from Swiminn was competitive and the delivery time was a few days so that seems ok as my old shorts had split so not usable.
Unfortunately the estimated delivery stretched out another 2 days which was disappointing as we don't expect items ordered to come over a week later these days.
January 10, 2026
Unprompted review
Reply from Swiminn
Hello,
Thank you for your feedback. We’re glad to hear that you were satisfied with your purchase and competitive prices.
We look forward to serving you again.
Please accept our apologies for any inconvenience caused.
Sincerely,
Swim hat
Ordered a swim hat which took forever to arrive .customer service responds in spanish which isnt helpfull.when the hat finally arrived was incorrect .different hat completely .would not use these people if you want theorder correct on on time.not great !!
December 31, 2025
Unprompted review
Reply from Swiminn
Dear Customer,
We are sorry for this inconvenience, if you have received a wrong/ defective/ incomplete product or simply want to return it you would need to open a return request through your account please.
Please log in to your account using your email address and password on the upper right hand side of our website and select My Orders. Then click on the order, select the reason that best suits the situation and follow the instructions.
Our apologies again for the inconvenience.
Best regards
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Reply from Swiminn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Top Service
Efficient dispatch, follow up and delivery! Would certainly use again and recommend.
November 7, 2025
Unprompted review
Reply from Swiminn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Absolutely first class seller. Items arrived in perfect condition and on time.
Absolutely first class seller. Items arrived
November 4, 2025
Unprompted review
Reply from Swiminn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
It all went well
October 23, 2025
Unprompted review
Reply from Swiminn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
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Very happy with all elements of the transactionThe product came well within the times…
The product came well within the times frame given, there was good communication and it was good quality
October 28, 2025
Unprompted review
Reply from Swiminn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Cheapest price i could find
Cheapest price i could find, large selection and fast shipping.
October 15, 2025
Unprompted review
Reply from Swiminn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
No issues at all
Have completed 3 orders over the last 2 months at tradein buying products from the traininn, swininn and diveinn. And one return since I by mistake bought two of one item. All went smooth. Number of products is wild.
October 23, 2025
Unprompted review
Reply from Swiminn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Perfect item,great customer service
Perfect item,great customer service, highly recommended
October 24, 2025
Unprompted review
Reply from Swiminn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
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Good Products and Price
I was initially concerned about ordering from an unknown company based in Spain, but they have been great.
I need a very large size pool shoes and was struggling to find any.
Via a Google search, I found Swiminn had stock for a very reasonable price and ordered them. Very good communication and delivery to the UK in about a week, so a very happy customer..
October 7, 2025
Unprompted review
Reply from Swiminn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Brilliant experience and product!
October 14, 2025
Unprompted review
Reply from Swiminn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Good online shop
Great variety of high quality products and delivery within a reasonable time. I order from Germany (the shop is based in Spain) and the standard delivery ususlly takes 3 to 5 business days.
October 9, 2025
Unprompted review
Reply from Swiminn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
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