Swimply Reviews 

5,389
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and well-maintained facilities, often highlighting the cleanliness and thoughtful amenities like seating areas, umbrellas, and even fire pits. The staff is frequently described as welcoming, friendly, professional, and accommodating, making the overall user experience smooth and enjoyable. Many people appreciate the ease of the booking process and the accurate descriptions of locations, which often provide a private and relaxing atmosphere. However, some customers also noted issues with the booking system, where confirmed bookings were sometimes cancelled by hosts or were unavailable upon arrival, leading to frustration. A few other people also felt that the platform could improve by providing clearer information about pool depth and ensuring that hosts update their availability more frequently.

What people talk about most

Facilities

Reviewers mention positive feedback about facilities, consistently praising the cleanliness and beauty of the... See more

Staff

People report positive experiences with staff, frequently highlighting hosts as welcoming, kind, and helpful,... See more

User experience

Users describe positive interactions with the user experience, with many reviewers consistently reporting an... See more

Location

Consumers find the locations to be excellent, with many describing them as beautiful, welcoming, and safe,... See more

Booking process

Customers had positive experiences with the booking process, finding it easy and straightforward, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been to multiple properties. The way you can experience a little luxury every now and then paying close to nothing? I'm sold! Just look at these beautiful places to swim intimately with your fami... See more

Rated 5 out of 5 stars

The host was welcoming and the pool was beautiful. They had several seating areas with umbrellas and tables to sit at also with umbrellas. The children and adults had a good time. Their was a cargo t... See more

Rated 5 out of 5 stars

That was an amazing experience, It was our 1st time to use Swimply and that experience made it definitely not the last!!! We simply felt home, unexpected privacy level, well organized and clean, sm... See more

Rated 5 out of 5 stars

I rented this private pool and had the most amazing experience! The space was clean, peaceful, and exactly as described—if not better. The water was crystal clear and the temperature was just right.... See more


Company details

  1. Online Marketplace
  2. Outdoor Activity Organiser
  3. Swimming Facility

Written by the company

Have a blast with Swimply! Swimply is an online peer-to-peer marketplace that allows hourly rentals of pools, courts, entire homes, and many other amenities. Swimply is built for experiences and joy – whether that’s bringing your family to one of our incredible pools, trying a game of pickleball for the first time, or renting a beautiful home for a party, Swimply has a place for your passion. Swimply has +25k listings across the United States, Canada, and Australia and has continued to grow to bring millions of users and hosts together throughout the year. With great listings starting as low as $20 per hour and venues that can accommodate hundreds of guests, you always find the place of your dreams on Swimply. Swimply prides itself on being a way for local communities to engage and benefit from each other. Unlike other companies which displace local residents in favor of tourists, Swimply democratizes access to amazing amenities, homes and pools that would otherwise go unoccupied. This allows homeowners to earn more to maintain these expensive assets, while simultaneously making them accessible to a great number of customers that do not have the resources to own these amenities themselves. Since 2019, Swimply has experienced steady growth worldwide to deliver its mission of providing a place for every passion.


Contact info

  • 726 N Martel Ave, 90046, Los Angeles, United States

  • swimply.com

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(5,389)

101 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM Buyer Beware

I tried renting 4 different pools and the bookings were either cancelled or they expired due to no response from the owner. 2 owners told me their listed pools weren’t actually available due to construction and insurance issues. Originally, after the guest booking, I accepted a credit but after the 4th cancellation I’ve lost confidence that bookings are even really possible. This is a SCAM as the company now will not refund me even though I have not been able to book through no fault of my own. BUYER BEWARE!!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Renting your own private pool! And take along your dogs!

I’ve had only one negative experience on this app, all others have been excellent! It’s a great way to connect people who want to find mutually respectful guests looking to enjoy an experience with a private pool with hosts looking to earn some income with a pool that’s not being used and treat their property respectfully as if it were their own. That’s been our experience!

June 27, 2025
Unprompted review
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Rated 1 out of 5 stars

As a host

As a host, the offer of insurance is abysmal. I had a guest damage a $600 pool cleaner and swimply offered me $50, no more than a consolation prize. Why even offer insurance if you aren't going to actually pay out claims where someone benefits. This isn't the first damage I have had and its just more and more money out of pocket.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible host

Incredible host. Not instrusive at all, but very available and accommodating. Great pool, floats, toys and kiddie pool for my granddaughter and beautiful landscape. Can’t wait to go back!

June 23, 2025
Unprompted review
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Rated 3 out of 5 stars

Swimply host - the experience is a mixed bag

I’m a Swimply host, meaning I rent out my pool using their platform, and I’ve been doing it for a couple of years now. Overall, it’s been a mostly positive experience—but there are some ongoing issues.

The site and app can be glitchy, and some problems just never seem to get fixed. I’ve had error messages pop up randomly, and a few times bookings have gone missing. Reaching out to support isn’t always helpful either—responses can be slow, and sometimes the support agent just drops off mid-conversation, which is super frustrating.

Some of Swimply’s policies also don’t make a lot of sense from a host’s perspective. For example, I sometimes use “request only” mode so I can approve bookings manually, depending on what works for my schedule. But when I decline a request, Swimply flags it like it’s a problem and asks me to explain why I said no. It kind of defeats the purpose of having that option in the first place. They also threaten to penalize me for declining a request.

June 23, 2025
Unprompted review
Rated 4 out of 5 stars

Amazing pool

Amazing pool, but no TV outside as advertised, which was a bummer, since we booked an evening Swimply to swim and watch the Thunder game at the same time. The host was very helpful and setup the projector for us, but we couldn’t se the game on it until it was time to leave, because that’s when it got dark and you can’t see anything projected on a projector screen until it’s pretty much dark. I would’ve like to have known about there no longer being an outdoor TV, because of our particular evening plans, so that should be edited on the amenities, but other than that everything was perfect.

June 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Definitely recommend :)

We had a great time! The space is very spacious and clean with lots of sunlight and a nice shaded area. There is lots of seating and the pool itself is beautiful and clean. The hosts were lovely and very accommodating. We definitely recommend!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Total splash success

Total splash success! Clean, warm saltwater + floaties our granddaughter named Watermelon, Pool Bed, Blue Ball & Rainbow Ball = nonstop fun. Shady chill zones, a roomy changing hut, and the perfect host. We’re already planning our return!

June 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Swimply Pool Rental

The pool was sparkling clean and incredibly well-maintained. Plenty of seating, great atmosphere, and the perfect temperature for a relaxing swim. We spent a reasonable amount of time before the storm. It is perfect for families! The shallow end was great for the kids, and there were plenty of shaded areas for parents to relax. Absolutely stunning pool area, only was the pool top-notch, but they also had fresh towels, clean restrooms, and a poolside area to place the food and drinks. Everything we needed was right there. Loved how peaceful this pool area was. Not too crowded, and everyone was respectful. We enjoyed our time by the pool, with clear water and good vibes. The kids didn’t want to leave! Only thing was the grass could have been trimmed down some more. Ms. Kay is very sweet, respectful, and great at making this pool welcoming for all ages.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Pet swim :)

It was nice to filter our places that were dog friendly. I use it because my area gets so hot that my dog needs a different type of exercise to protect his pause. This is easy to use :)

June 15, 2025
Unprompted review

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