SwimSpace Reviews 

234
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I wish I had seen these reviews before ordering. Item not arrived. They do not answer the phone and do not respond to emails.

Rated 1 out of 5 stars

I am extremely disappointment by their customer service. The product bought was Vista XP Swim Mask, swimming goggles, after 1 use, the plastic became blurry and water leaks occurred, s... See more

Rated 1 out of 5 stars

Bought a pair of expensive goggles (£25) which broke after 3 uses. No answer to customer service email or phone, just rings and rings until you give up. Cynical business practices, and it looks like o... See more

Rated 1 out of 5 stars

I placed an order with SwimSpace back on the 30th November, on the 3rd December I got the dispatch confirmation email. However it is now the 20th December and still waiting for my order. I have tried... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Superb range of swimwear, wetsuits and goggles at the best prices. Free shipping over £30.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

234 reviews

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1.4

All reviews

(234)

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Rated 1 out of 5 stars

Customer Serice DOES NOT EXCIST

I placed an order with SwimSpace back on the 30th November, on the 3rd December I got the dispatch confirmation email. However it is now the 20th December and still waiting for my order. I have tried to contact them via their generic customer serivce email address with no answer, i have since emailed their complaints email which apparently gets an urgent response....absolutely nothing. I have attempted to call and no answer when ever i try it just rings and rings and rings.... This is utterly shambolic customer service... I doubt they will respond to this either.....

December 20, 2018
Unprompted review
Rated 4 out of 5 stars

This is my third pair of these…

This is my third pair of these goggles.They are very good.I use them in a swimming pool which has very little chlorine in it once a week, they become less clear after a year and start to leak.

November 29, 2018
Unprompted review

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