swimsuitsnova.com 

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Rated 1 out of 5 stars

It is a scam LOL. They're more interested in finding "Brand Ambassadors" than actually selling? Plus they want you to cover a "one-time shipping fee" (usually $20ish I've heard). I googled it befor... See more

Rated 1 out of 5 stars

I didn't receive what I ordered (it was something totally different, that I don't like or want) & nobody will answer my emails, so I guess I am stuck with these ugly swimsuits. I have learned my less... See more

Rated 3 out of 5 stars

Order took a bit longer than expected! But good quality and looks great! The tracking didn’t work had to use several package tracking apps to find my order and still wasn’t updated. Received an email... See more

Rated 5 out of 5 stars

I am very pleased with the multi colored monokini I ordered from Swimsuitsnova. It arrived in 5 days,packaged well,fits great and is made of quality materials and constructed well ,also,.I ordered f... See more

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Rated 1 out of 5 stars

Do not buy any one piece bathing suits…

Do not buy any one piece bathing suits apparently they are made for children. I'm only 100 pounds I got a small and a medium. I posted a picture of the medium just to show how bad it is on their site but it wasn't posted go figure. It pulls from one side because the measurements are so off! The material is stiff and smells weird. DO NOT BUY and I forgot to mention it took 3 months to ship! CHEAP CHEAP CHEAP

December 14, 2020
Unprompted review
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Rated 2 out of 5 stars

Wrong color!!!

I received my swimsuit and it was not the color I ordered.😔 I have read all the reviews and it sounds like I will be stuck with it. Won't make this mistake again!! I will spend my money at a reputable website!

November 30, 2020
Unprompted review
Rated 1 out of 5 stars

Never Received

I ordered 2 swimsuits $50 value and never received them. The 1st tracking number provided was useless for USA P.O. I finally received and US tracking number that showed delivered. I never received the shipment. No refund available.
Order with caution.

September 10, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!! This is a scam!!! RUN!!

Not only will your order take a month to receive, you will receive toddler sized clothing. Wish I could attach a picture for proof. After a brief email conversation with their so called customer service team, they only offered a refund if I mail back my toddler swim trunks (that cost $35) to China with a tracking number. Do yourself a favor and DO NOT order from this scam. You will not get what you ordered. You will waste your money. You will be dissatisfied. And, for the customer support person trained to respond to these reviews, don’t give me that speech you can’t exchange clothes that were worn line, you would need to actually put them on for that to take place, these shorts couldn’t get past my ankles if I tried. Stay away folks, learn from my mistake.

September 7, 2020
Unprompted review
Rated 1 out of 5 stars

Warning ⚠️ Do NOT buy this bathing suit…

Warning ⚠️ Do NOT buy this bathing suit 🩱 unless you are a midget. I bought a small and a medium and was not long enough so didn’t fit. I’m “5’8” in height .These models aren’t short but SwimsuitNova is advertising these models wearing size “Small” that doesn’t even fit a women that’s “5” ft tall so the advertisement is a LIE. The size Small doesn’t even fit a woman size “5” tall.Now I bought a size Large and still the bathing suit is too small !!!!! So if you’re “5’8” in height make sure to buy size Extra Large !!!! Any taller you won’t fit into any of these bathing suits.The worse part is that you Can’t get a refund so there is absolutely NO returns. All they offer is an 20% discount so you can purchase again. Also their items have no labels of the brand or even price tickets. There for the sizes are untrue. They are selling size small as a size large. All a SCAM !

August 29, 2020
Unprompted review
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Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused. Please kindly contact our customer service center via support@swimsuitsnova.com for your problems, normally emails will be replied within 24 hours.

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Rated 1 out of 5 stars

TERRIBLE CHINESE COMPANY

TERRIBLE CHINESE COMPANY. I bought swim shorts that came falling apart at the seams. I sent photos proving the issue and they continued to barter a refund, first 20%..30%...50%.. 60%. They offered a 60% refund on a damaged product they sent and said I could fix them myself. Finally, after 10 emails demanding a full refund, I received a refund for the item but not the shipping.

August 28, 2020
Unprompted review
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Reply from swimsuitsnova.com

Hi,I am sorry for any inconvenience caused.If there is a quality problem with our products, we will take care of it.Please send the product problem, picture and order number to our customer service email:support@swimsuitsnova.com,we will reply you soon.

Rated 1 out of 5 stars

Order swim suit still has not shipped…

Order swim suit still has not shipped something about inspection 😬. Don't understand will not order again. Would not recommen buying from this company.

August 27, 2020
Unprompted review
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Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused. Please kindly contact our customer service center via support@swimsuitsnova.com for the details, normally emails will be replied within 24 hours.

Rated 1 out of 5 stars

I would not recommend Swimsuit Nova at…

I would not recommend Swimsuit Nova at all. My son ordered a suit that was too small. It took weeks to arrive and Swimsuit Nova refused to provide a refund or an exchange. So, basically, they would not stand behind their product. Don't buy from this company.

August 25, 2020
Unprompted review
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Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused.However, because the swimsuit is a personal item, it will affect the second sale after wearing, so we are sorry that we do not support the return and exchange of swimsuits for the moment.If you have any other problems,you can contact our service email,normally emails will be replied within 24 hours.

Rated 4 out of 5 stars

Not a bad experience

Swimsuit took about a month to receive but they answered promptly when I questioned the delay. Swimsuit was as described.

August 20, 2020
Unprompted review
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Reply from swimsuitsnova.com

Hi,Due to the covid-19, logistics and transportation have been greatly affected. We have been discussing countermeasures with express companies, hoping to improve the speed of transportation.Thank you for you understanding!

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Rated 1 out of 5 stars

I wouldnt even give it one star

I wouldnt even give it one star. FAKE.

August 17, 2020
Unprompted review
swimsuitsnova.com logo

Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused.If there have any problems,Please kindly contact our customer service center via support@swimsuitsnova.com for the details, normally emails will be replied within 24 hours.

Rated 1 out of 5 stars

This is the shadiest company ever

This is the shadiest company ever. I made sure they had a US address on their website before I ordered. That was just for show. I ordered 2 hyperswitch color change swimsuits (that took 7 weeks to arrive after repeated emails), and they are a cheap dollar store version of shorts. They are not anything remotely close to what I ordered. After several back and forth emails, they let me know that I can’t return swimwear and offered a 30%, then a 35%, then a 20% refund and I could keep the garbage they sent. It’s all a scam. Then they said I could return them to China for a full refund once they received them. So, I paid $70 for the suits and I could pay $40 to return them (no) and trust them to refund me? Because they’ve been so honest? Don’t waste your time or money!

Update:
They are STILL the WORST company ever. The garbage they sent me is a complete ripoff, nothing like they advertised. And the no return policy is complete crap since they never sent what I ordered. I will continue to spread the word on any platform I can. Thanks, swimsuitnova!

August 15, 2020
Unprompted review
swimsuitsnova.com logo

Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused.However, because the swimsuit is a personal item, it will affect the second sale after wearing, so we are sorry that we do not support the return and exchange of swimsuits for the moment.If you have any other problems,you can contact our service email,normally emails will be replied within 24 hours.

Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company. Took a month to receive, so it arrived after my trip. No order confirmation email, no packing slip. The bag had Chinese writing on it and they lied about the value on the customs slip. They don't do returns and offered me the measly 15% off.

August 5, 2020
Unprompted review
swimsuitsnova.com logo

Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused.However, because the swimsuit is a personal item, it will affect the second sale after wearing, so we are sorry that we do not support the return and exchange of swimsuits for the moment.If you have any other problems,you can contact our service email,normally emails will be replied within 24 hours.

Rated 1 out of 5 stars

They straight up CHANGED my review…

They straight up CHANGED my review where I talked about the flaws in the bathing suit and deleted pics that showed the flaws in the bathing suit I got even thought I said in the review I like the suit and would buy another color and just try to fix the flaw. That’s so shady. People deserve to know what they could possibly be getting. My second order has not been shipped and it’s been 18 days since I ordered it. I’ve emailed them about both. We’ll see what happens.

July 28, 2020
Unprompted review
swimsuitsnova.com logo

Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused.You can email any improvements you think need to be made to our customer service email :support@swimsuitsnova.com.We'll pay more attention for it.Thank you for you advice!

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Rated 1 out of 5 stars

Ripped off

First off the only 3 reviews on this site are 1 star so how the company got a 2.8 rating is interesting to me. The service sucks, the shipping is from China and takes over a month and when they send the wrong size your options are keep the item and get a 15% refund or pay to ship the item back to China for a full refund. Youve been warned

July 20, 2020
Unprompted review
swimsuitsnova.com logo

Reply from swimsuitsnova.com

HI,I am sorry for any inconvenience caused. If the size is shipped wrong because of us, we will help you solve it. Please kindly provide your order number to our customer service email:support@swimsuitsnova.com.

Rated 1 out of 5 stars

Fake company

Fake company. Don’t waste your money

July 5, 2020
Unprompted review
swimsuitsnova.com logo

Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused.If there have any problems,Please kindly contact our customer service center via support@swimsuitsnova.com for the details, normally emails will be replied within 24 hours.

Rated 1 out of 5 stars

They photoshop their fake apparel. Disgusting excuses for humans to be scamming people

Look at their swimsuits...no like REALLY LOOK. They are photoshopped onto the models on their website - specifically the one-pieces. It looks like they drew the swimsuits on the models right from their computer. If I could post my screenshots I would. Just look at the one piece bathing suits specifically. Those are their best aka worst work. It’s actually embarrassing. This is not legit...they are taking apparel from other places, cutting out the item and putting it on another model from their site. Don’t be surprised when you aren’t sent anything after you order - they don’t actually own, sell, make, etc any of the products they claim to on the site. DONT WASTE YOUR TIME OR MONEY.

June 9, 2020
Unprompted review
swimsuitsnova.com logo

Reply from swimsuitsnova.com

Hi, I am sorry for any inconvenience caused.If there have any problems,Please kindly contact our customer service center via support@swimsuitsnova.com for the details, normally emails will be replied within 24 hours.

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