Swissklip Reviews 

954
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that support staff are extremely responsive, polite, and always quick to resolve any issues. People also deeply appreciate the user-friendly experience, fast shipping, and effective devices that perform wonderfully for cleaning dental items and eliminating household odors. Some reviewers were not happy with the product quality, mentioning that certain items arrived completely broken or stopped working shortly after the initial purchase. Other consumers felt that specific devices did not deliver the expected results, failed to provide a sufficiently close shave, or did not solve their problems at all.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise items like tooth whitening foam,... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Response time

Reviewers highlight positive aspects of response time, frequently praising the speedy and professional... See more

Customer service

Consumers find customer service to be positive, highlighting polite and responsive agents who resolve issues... See more

User experience

Reviewers mention positive feedback about user experience, noting that products are very easy to set up and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using your product on a regular basis. I bought a few of the HALOUV but unfortunately still have a bedbug issue. I will say that it has reduced seeing them however I believe because they a... See more

Company replied

Rated 4 out of 5 stars

I LOVE MY LITTLE SWISSKER DEVICE. SO MUCH EASIER TO USE THAT DISINFECTING BY HAND! BUT MY ONLY COMPLAINT IS THAT I FIND IT VERY DIFFICULT TO SEE EXACTLY WHERE THE “FILL LINE” IS BECAUSE OF THE SILVER... See more

Company replied

Rated 4 out of 5 stars

I have been using my UVC lamp in my car to kill bedbugs. I feel it has greatly diminished them. Every now and then if I see one, I just plug it in for an hr or two and leave the car shut and un attend... See more

Company replied

Rated 3 out of 5 stars

Good: ease of application, nice smell, fast drying. Not yet observed: positive results. Although it appears while the nail is growing it’s lower part (4-5 mm) at least for now appears healthy.

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Personal grooming products


Contact info

3.8

Great

TrustScore 4 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(954)

262 reviews in the last 12 months

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Rated 4 out of 5 stars

Convenience with results

Love the convenient roll-on applicator which packs very easily for travel. Results are slow but steady. I definitely recommend trying it.

February 18, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

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Rated 3 out of 5 stars

Great customer service!

Customer service is lovely. Product didn't work for me, but it seems to help others.

January 31, 2026
Unprompted review
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Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

I have not experienced any results yet.

February 17, 2026
Unprompted review
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Reply from Swissklip

Thank you for letting us know. We understand how frustrating it can feel when you’re not seeing results yet. Please email us if you need assistance regarding the usage or application of the product.

Rated 5 out of 5 stars

Excellent customer service

My inquiry regarding orders was handled promptly & courteously. I am assured I am in capable hands.

February 17, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

Rated 5 out of 5 stars

As I am new to shaving my head

As I am new to shaving my head, I had a problem with the cleaning of the heads on this Swissker 7. I called customer service and got instruction on what she needed from me, I emailed her and within 5 min i had received a confirmation email saying that she had received my email and that she had forwarded it to a Agent for review. With in that same 5 min, I had received a confirmation that my shaving head would be replaced at no additional cost. I could not be more impressed with the Customer service I received. Thank you

February 17, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

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Rated 1 out of 5 stars

All 4 Bottles Leaked During Shipping - Didn't Work for Me

First, when the package arrived with 4 bottles of the product, the boxes were wet, and on close inspection, nearly half of the liquid had leaked out of the bottles during shipping! Second, after using the product for a little over one month, and following the directions for use to the letter, there is no discernible change in the whiteness level of my teeth.

February 9, 2026
Unprompted review
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Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 4 out of 5 stars

My teeth are brighter

My teeth are brighter, but they are not as white as I had hoped after almost one month of us.

February 15, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback

Rated 5 out of 5 stars

Cigarette smell KILLER!!!!!

My father inlaw smoked for years in his master bedroom of his house. He quit smoking cold turkey and I tried a lot of different things to help in his journey. I bought 3 of these in hopes that they would help! My wife set them up over there 1 time and they totally killed the long term eye burning smell! ONE use!!!! Smell gone!!! These are a must buy if your trying kill cigarette smell from a house or room!!!

January 10, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Thanks to Cien for your kind and professional response regarding the delay of my order.

February 9, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

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Rated 5 out of 5 stars

Works as advertised.

The product arrived in about a week, which was noted by some reviews. I use it at the 15 minute preset and it does a decent job of removing mildew odors. The ozone is powerful at first. I've only needed it a few times.

February 14, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

Rated 5 out of 5 stars

They are very helpful

They are very helpful, kind and really care about you! Thank you

February 11, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

Rated 5 out of 5 stars

Swissker Lamp - Great Device

We bought and are using the Swissker HaloUV light in our home. We move it around treating one room at a time. The whole place smells cleaner and we believe we can see a change for the better in our seasonal allergies.

February 2, 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

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Rated 1 out of 5 stars

The product did not get rid of toenail fungus…

The product did not get rid of the toe fungus after four weeks of application, if anything it’s growing.

February 10, 2026
Unprompted review
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Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

Great Customer Service

Unfortunately, I had to return a product and the Customer Service was excellent!

February 6, 2026
Unprompted review
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Reply from Swissklip

Thank you for your feedback! :)

Rated 5 out of 5 stars

Excellent Customer Service

I received a product that was not functioning on arrival. I reached out to the company and received a response as promised when I submitted the claim request. Communication was fluid between myself and company representative Cien as he was responsive in a timely manner. I am highly satisfied with the customer service and look forward to using the replacement product being sent!

February 6, 2026
Unprompted review
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Reply from Swissklip

Thank you for your feedback! :)

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Rated 5 out of 5 stars

I was confused at first because I…

I was confused at first because I thought I had ordered from SmileActives but the customer service explained very nicely that my order was placed with them. I’m sure I did something wrong, the internet gets the best of me sometimes. So far I’m happy with the Swisskers product and dealing with a non biased, polite service person is refreshing. Thankyou for making me feel better. Knowledge is power. Have a great day! Linda

February 4, 2026
Unprompted review
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Reply from Swissklip

Thank you for your feedback! :)

Rated 2 out of 5 stars

I well I had bed bug and they are in…

I well I had bed bug and they are in one chair in a 9 ft by 12 ft and I have done two lights at the same time for the next time five times now and they still are not dead. They’re not killing off bedbugs. You explain that to me please

February 1, 2026
Unprompted review
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Reply from Swissklip

We are sincerely sorry that your product experience did not meet expectations. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

Still haven't received this product

Still haven't received this product. It's been a month or more. Waiting for a bit set...for my garage. They must have lost it ?? I have tracking... it says it's in transit ? Wonder where in the world they lost it ?

February 4, 2026
Unprompted review
Swissklip logo

Reply from Swissklip

Not receiving your order is unacceptable, and we want to fix this immediately. To help us track this down quickly, please email us your Order Number to support@swissklip.com so we can remedy this. We look forward to receiving your email.

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