Switch Plan Reviews 

14
TrustScore 2 out of 5

1.9

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Company details

  1. Energy Equipment and Solutions

Written by the company

At Switch Plan, we are dedicated to the energy market in the United Kingdom. We are a free price-comparison service and we want to help you switch energy suppliers to find you the best deal available. If you haven’t changed your energy plan in a while, you’re probably overpaying. This is because energy prices fluctuate, as do your personal energy needs. At Switch Plan, we help you find the most economical tariff that suits your energy requirements.


Contact info

1.9

Poor

TrustScore 2 out of 5

14 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(14)

1 review in the last 12 months

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Rated 1 out of 5 stars

scam website

scam website
1) i called to the number posted on the website - 0330-8186223 - answer women agent and say its wrong number
2) its uk business so why its spain number posted in trustpilot ? +34 664 8324 20 ????????

July 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Bulb is charging me 236 pounds for 2…

Bulb is charging me 236 pounds for 2 months (2 bedroom flat). No more needed to say. 💩

August 27, 2021
Unprompted review
Switch Plan logo

Reply from Switch Plan

Good day Renata,

I'm sorry to hear that your had a bad experience with Bulb Energy.

Switch Plan's goal is to provide the most up-to-date and accurate information on the energy industry in the UK. The issues of billing and pricing that you may encounter with suppliers aren't our responsibility.

Note that Bulb's specificity is that they variable tariff. Probably the best variable tariff on the market but still a variable tariff (meaning it can change on a daily basis).

Nevertheless, if you subscribed to Bulb through our services, I can invite you to contact our CRM email address service-client@papernest.com to that we can help solve this issue and find a supplier more suited to your needs.

Thank you and have a great day.

William

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Rated 1 out of 5 stars

Not happy with this company and the way…

Not happy with this company and the way they dealt with me 😡

May 24, 2021
Unprompted review
Switch Plan logo

Reply from Switch Plan

I'm sad to hear our service hasn't lived up to your expectations.
We're working everyday on improving our service and we will make sure to take your feedback into consideration!

Rated 5 out of 5 stars

Great experience !

Great experience !
To be honest, I wasn’t convinced by the activity before clicking.
Let me say something : I was wrong.
What a great service : professional, fast, qualitative, useful.
I can’t qualify how much I recommend Switch Plan.
Just let me know if I can convince you !!
Go go go

May 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Awesome service!

Awesome service! I'm now paying a lot less every month and finally on to a greener energy plan. Everyone I've spoken to on the phone are super helpful and nice. it has been a great experience. Highly recommend this!!

April 29, 2021
Unprompted review
Rated 5 out of 5 stars

Thanks!

Thank you Switch Plan for helping me change energy provider. You completely took the hassle out of the process and helped me find better energy rates.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Strongly recommend!

Switch Plan staff were friendly and made the whole process of switching energy suppliers very easy. A great and recommendable free service!

November 18, 2020
Unprompted review
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Rated 5 out of 5 stars

Kind and helpful staff

Switch Plan made my whole energy switch so easy. They sorted out everything for me in a short phone call in which they were kind and helpful. Thank you to the Switch Plan team!

October 15, 2020
Unprompted review

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