Swoop Funding Reviews 

442
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve worked with Shane for years, and he’s always been someone I can rely on when the business needs support. He’s helped me through all sorts of situations and has once again come through by secur... See more

Rated 5 out of 5 stars

Excellent professional service throughout the entire process. Special thanks to Matt, who guided us every step of the way. He was always easy to reach, knowledgeable, and highly professional in his fi... See more

Rated 5 out of 5 stars

Hi , Ikrah was my case handler , she was very helpful and professional. Managed to get me a few offers sorted in only a couple of days.she kept me up to date on regular base and guided trough the pro... See more

Rated 5 out of 5 stars

Kerry Dwyer has been fantastic from day 1. We felt guided through the process of getting ready for investors with step by step help and information. Emma Knudsen really listened to our needs and cre... See more

Company details

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service
  4. Business to Business Service
  5. Finance Broker

Written by the company

Swoop is a business funding platform connecting SMEs to business loans, equity finance, and business grants through our extensive network of providers. Using Open Banking technology and AI, Swoop delivers fast, tailored funding matches as well as helping cut costs on a range of expenses like insurance, banking, energy and more. Swoop has helped 350,000+ businesses navigate the world of business funding, raising over £1.5bn for business in the UK, US, Canada, Ireland, Australia, and South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(442)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a positive experience

At a time when I needed some extra funding for my business, I went to SWOOP. They were absolutely amazing. My business is a social enterprise, we so have a not for profit clause which often means mainstream lenders don't like to lend. But these guys found me a company willing to lend at an amazing rate and with amazing terms (better than any social investor I've come across). I gave them what I thought was an impossible task on the off chance, and they delivered! So impressed with their professionalism, friendliness and super quick turn around! Thank you SWOOP!

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Just when you need that extra Business Boost

Just when you need that additional business boost, Swoop have you covered. Fantastic turnaround from Adrian and team. They kept me fully informed from start to finish, and with a follow up to make sure everything went well and all is good. Fantastic, highly recommended.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

had an amazing experience with BEN…

had an amazing experience with BEN nicest taxi driver ever . helped us with a stressful end to the night and couldn’t thank him enough staying with us until we were all safe . if anyone needs a taxi i would recommend ben with swoop .

August 3, 2025
Unprompted review
Swoop Funding logo

Reply from Swoop Funding

Ben sounds like an absolute hero of the night! While we'd love to take credit for his five-star service, we’re not actually a taxi company, we're a business funding platform (though we do know a thing or two about navigating tricky journeys)!

Still, Ben if you ever need to finance a new taxi, you know where to find us. Keep being brilliant!

Rated 5 out of 5 stars

5 star service

Absolutely brilliant company to deal with. Farhan was extremely helpful, friendly and very efficient from start to finish and have helped us get funding with minimal interest rates which will help the company repay quicker and expand faster.

Thanks so much Swoop

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

In an age where communication…

In an age where communication technology has advanced significantly, it's easy to fall into the trap of sending unsolicited emails in an attempt to reach potential customers. However, we kindly ask that you refrain from sending unwanted and uninvited communications, as they can be disruptive to busy professionals.

Please note that I have already reported several emails originating from your domain as spam!

Your email start with SWOOP How much can XXX borrow? Get your eligibility and see how much you could borrow today.
✔ Get approved today
✔ Get funded within 48 hours
✔ Quick and simple application

We were not looking for funds and your email was unwelcomed. If you are using marketing agencies who spam businesses prepare for reputation damage.

July 18, 2025
Unprompted review
Swoop Funding logo

Reply from Swoop Funding

Update: Thank you for sharing your email address. We can confirm that we do not have this address on our system, nor have we ever contacted it from any of our domains. We’ve unfortunately seen a number of recent attempts by third parties to impersonate Swoop, and we take this extremely seriously. We’re actively working to investigate and shut down these incidents.


Thank you for your review, and we're sorry to hear about your experience. We take concerns like this extremely seriously, especially when it comes to unsolicited communications. However, from the details you've provided, we're not able to trace the source of the email you detailed.

To help us investigate fully and ensure your concerns are addressed, could you please forward the original email you received to marketing@swoopfunding.com? We’ll review it immediately and, if it is linked to us, we will make sure your contact details are removed and appropriate action is taken.

We’re committed to respectful and compliant communication at all times, and your feedback helps us uphold those standards.

Rated 5 out of 5 stars

Efficient and Great Support

I had the pleasure of working with David from Swoop, and I couldn’t be more grateful for the support he provided throughout my loan application process. From the very beginning, David went above and beyond to guide me through every step with clarity, patience, and professionalism. He made what could have been a stressful experience feel smooth and manageable.

David truly understood my business needs and worked tirelessly to ensure I got the best possible outcome. His dedication, prompt communication, and honest advice made a huge difference. Thanks to his help, I was able to secure the funding I needed — and I felt fully supported the entire way.

If you’re looking for someone who genuinely cares and knows how to get things done, I highly recommend working with David at Swoop!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience from start to…

Really good experience from start to finish. Our needs were fairly specific with the requirements of a specific maximum APR with unsecured terms and Predrag put us in touch with the perfect lender for our needs. Would highly recommend using Swoop as they were able to find us lending options that we simply wouldn't have been able to find on our own.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Predrag was very helpful and…

Predrag was very helpful and suppportive through this process. He kept things on point and helped me to get what I was after. Incredibly appreciative of all he did to get me to this point.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Ann Marie Swift

With Ann Marie Swift, I experienced probably the most succinct, clear and helpful financial advice phone call I have had in many years. She listened and explained clearly, making the process very simple. Highly recommended!

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Really couldn't fault the service

Really couldn't fault the service. Adrian was highly efficient, going above and beyond to make sure everything was done and all boxes were ticked in time for the process to continue to completion. Thank you.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

The process was fast and efficient

The process was fast and efficient. They did everything that they said that they would with minimal fuss. Very friendly staff kept us informed along the way and once the facility was established a follow up welcome phone call detailed the process for drawing down the funds. I couldn’t be happier

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Van Sell!

I had Ikhar from the beginning and she has been absolutely amazing and got the deal over the line.

She was on point and I can’t thank her and he company enough!

Highly recommend this company and Ikhar!!

Thank you so much!

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Nothing but spam . . . they'll never leave you alone

They send you spam and say you have to unsubscribe from their mailing list!

At no point did I ask to be or provide my contact details for their mailing list and I don't click on links in emails that come from businesses that send spam.

It's really strange that you've "checked your records and can confirm that my details are not in your system" and yet you've sent a request for my full name and email address.

So, given that you don't know what my email address or full name is, how can you say you haven't sent me any emails?

May 27, 2025
Unprompted review
Swoop Funding logo

Reply from Swoop Funding

UPDATE: Thanks for updating your review. To clarify, we asked for your email address via Trustpilot because we cannot find any record of a 'Rob Lazenby' in our database, and we take this kind of issue seriously. If we didn’t send the email you received, we’re concerned it may be fraudulent or misusing our brand.

We want to be absolutely clear; we do not send unsolicited emails, we do not purchase contact lists, and we only ever email people who have actively engaged with us through the Swoop platform. All of our communications come from @swoopfunding.com addresses.

If you didn’t provide your details to us, and you're receiving emails claiming to be from Swoop, we’d be really grateful if you could forward one to hello@swoopfunding.com. It will help us investigate whether someone is impersonating our brand.

We genuinely care about getting to the bottom of this and ensuring your inbox (and our reputation) are protected.Thank you for sharing your concerns.

-------

We’ve checked our records and can confirm that your details are not in our system, which means we haven’t sent any emails to you from Swoop. We only contact people who have actively engaged with us, and we never buy contact lists or send unsolicited emails. All of our communications come from addresses ending in @swoopfunding.com.

We completely understand how frustrating unwanted emails can be. If you’re able to share a copy of the message you received by forwarding it to hello@swoopfunding.com, we’d be grateful for the chance to investigate further and help put things right.

Thanks again for raising this. We’re committed to clear, respectful communication and appreciate the opportunity to respond.

Rated 5 out of 5 stars

Astounding Service

It has been four weeks since I started working with Swoop Funding as a broker, and my experience has been exceptional. The onboarding and learning procedures are tailored to my own individual needs. In the meantime, I have begun working with Swoop Funding Managers on a few funding deals for my clients and their product knowledge and professionalism is extremely high. Following their support, a licensed restaurant in London received funding assistance that enabled them to prepare their business for the anticipated busy summer season. Since then, my client has recommended their next-door business to us to review their funding requirements.

May 7, 2025

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