I’ve worked with Shane for years, and he’s always been someone I can rely on when the business needs support. He’s helped me through all sorts of situations and has once again come through by secur... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent professional service throughout the entire process. Special thanks to Matt, who guided us every step of the way. He was always easy to reach, knowledgeable, and highly professional in his fi... See more
Hi , Ikrah was my case handler , she was very helpful and professional. Managed to get me a few offers sorted in only a couple of days.she kept me up to date on regular base and guided trough the pro... See more
Kerry Dwyer has been fantastic from day 1. We felt guided through the process of getting ready for investors with step by step help and information. Emma Knudsen really listened to our needs and cre... See more
Company details
- Non-Bank Financial Service
- also in
- Alternative Financial Service
- Business to Business Service
- Finance Broker
Written by the company
Swoop is a business funding platform connecting SMEs to business loans, equity finance, and business grants through our extensive network of providers. Using Open Banking technology and AI, Swoop delivers fast, tailored funding matches as well as helping cut costs on a range of expenses like insurance, banking, energy and more. Swoop has helped 350,000+ businesses navigate the world of business funding, raising over £1.5bn for business in the UK, US, Canada, Ireland, Australia, and South Africa.
Contact info
Kings House, 120 Regent Street, W1B 5FE, London, United Kingdom
- 0203 5143 044
- charlotte@swoopfunding.com
- swoopfunding.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just a time wasting & Info collection trap
It is such a great disappointing and useless experience coming across with them. If you need 150K as a star up loan to launch the business, all they have is a link to British Business Bank (BBB) and 3 grants options that are not relevant and that too expired last year in December!!!
And if BBB is giving max 25K start up loan, how is one expected to even start? And this guy at Swoop says that you start with 25K and after 3 months if you come with good statistics, we may give you some other options! What needs 150K to start, how come this guy at swoop even say start at 25K. Is he under the impression that other 125 K i am using for buying mattresses to sleep on?
Why such useless firms even exist? Just to grab our information? Their options and responses give a serious doubt on those so called 97% 5 star ratings which compelled me to submit my info. Just a time wasting trap...

Reply from Swoop Funding
I had a rush call today from a mobile…
I had a rush call today from a mobile number from Swoopfunding. Completely rushed like from the beginning she knew that she couldn't help me. I won't say I wouldn't. The call lasted approximately 4m 48s. How are you supposed to help a small start-up within that duration? I had to ask her to slow down. Why do so-called funding agencies exist? Ho well, I keep looking. Not from you guys

Reply from Swoop Funding
Great service
Great service. Gets the job done and all in good time. Never has let me down.
They had great customer service…
They had great customer service especially Cynthia who handled the job professionally. Would highly recommend.
Thank you 10/10
Thank you Bryan for your speed, efficiency and cordial professionalism. Much appreciated.
Everyone I spoke to were very friendly…
Everyone I spoke to were very friendly and helpful. I needed help quickly and they did just that professionally and swiftly.
We have used Elizabeth on 2 recent…
We have used Elizabeth on 2 recent funding transactions.
She is a star. Always checked in at end of day where things were at & updated me.
Great customer service & would certainly recommend her.
Thankyou Elizabeth.
AMAZING CUSTOMER SERVICE …
It's been a pleasure dealing with Elizabeth, Def a Gem for her business.
Amazing communicator and process dealing with all the paperwork was made easy and stress free.
Keep it up !
I applied vehicle Finance through Swoop…
I applied vehicle Finance through Swoop & lady Ikra help me from Beginning to end,she s very professional & helpful.
Its just took 3 to 4 days & now i got new vehicle.
I received Best customer services from Ikra & High recommend for this Swoop Finance.
Great Service and perfectly professional
Ayesha was very prompt and friendly to deal with and answered all my questions in a timely and professional manner. Very happy, highly recommend :)
Cynthi was a fantastic help - highly recommend
Cynthi was a fantastic help in organising what was needing and obtaining finance
The team have been outstanding...
Predrag and the Swoop team have been outstanding. Very attentive to our needs and staying on top of our funding request with their partners.
Great experience
Great experience. They quickly understood my needs and was fast to find a lender that met those needs. Highly recommend
I had a fantastic experience working…
I had a fantastic experience working with Elizabeth Tan for my business lending needs. She provided exceptional support and guidance, helping me navigate the process with ease. Her expertise and dedication were instrumental in taking my business to the next stage. I highly recommend her to anyone looking for lending assistance!
Cynthia has gone above and beyond
Cynthia has gone above and beyond, explained the process, consequences, and found me the most suitable solutions for my business in a very busy time!
I found the help (even before I was guaranteed to use them) invaluable and the help made all the difference!
Great help for my small business
Swoop came in at just the right time and there help was very much what took me over the hump to expand. They really know how to help and they follow up and make sure you’ve been taken care of!
Would recommend anyone to use my lovely…
Would recommend anyone to use my lovely lady, she went above and beyond to get me my business finance, the response when I had a question about anything and everything was on point, got me the deal I could have asked for, please use her services 🙂 😊 😀
Ikrah Swoop 10/10 ✨
Ikrah was really phenomenal in providing finance for our company. Her communication was absolutely brilliant. Ikrah surpassed our expectation and really went above and beyond in ensuring all our needs were met as a business and we were satisfied on a whole. Absolutely pleasure to deal with Ikrah I shall ensure to pass your details on with other business associates. By far the best service I have ever been provided with…. 10/10
Absolutely wonderful service
Absolutely wonderful service. Cynthia was proactive, professional and 100% committed to get the best result for my company. I have not seen this performance in other companies in the last years and I am very difficult guy to deal with. Keep doing what you are doing Cynthia great job. Thank you.
Swoop Business Load review
Very helpful team I was kept in the loop throughout the whole process very happy with the APR rate quoted & received for my business loan I would certainly recommend using Swoop & will use again for future business development loans if required.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







