Swoop Funding Reviews 

442
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I’ve worked with Shane for years, and he’s always been someone I can rely on when the business needs support. He’s helped me through all sorts of situations and has once again come through by secur... See more

Rated 5 out of 5 stars

Excellent professional service throughout the entire process. Special thanks to Matt, who guided us every step of the way. He was always easy to reach, knowledgeable, and highly professional in his fi... See more

Rated 5 out of 5 stars

Hi , Ikrah was my case handler , she was very helpful and professional. Managed to get me a few offers sorted in only a couple of days.she kept me up to date on regular base and guided trough the pro... See more

Rated 5 out of 5 stars

Kerry Dwyer has been fantastic from day 1. We felt guided through the process of getting ready for investors with step by step help and information. Emma Knudsen really listened to our needs and cre... See more

Company details

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service
  4. Business to Business Service
  5. Finance Broker

Written by the company

Swoop is a business funding platform connecting SMEs to business loans, equity finance, and business grants through our extensive network of providers. Using Open Banking technology and AI, Swoop delivers fast, tailored funding matches as well as helping cut costs on a range of expenses like insurance, banking, energy and more. Swoop has helped 350,000+ businesses navigate the world of business funding, raising over £1.5bn for business in the UK, US, Canada, Ireland, Australia, and South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(442)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Just a time wasting & Info collection trap

It is such a great disappointing and useless experience coming across with them. If you need 150K as a star up loan to launch the business, all they have is a link to British Business Bank (BBB) and 3 grants options that are not relevant and that too expired last year in December!!!
And if BBB is giving max 25K start up loan, how is one expected to even start? And this guy at Swoop says that you start with 25K and after 3 months if you come with good statistics, we may give you some other options! What needs 150K to start, how come this guy at swoop even say start at 25K. Is he under the impression that other 125 K i am using for buying mattresses to sleep on?
Why such useless firms even exist? Just to grab our information? Their options and responses give a serious doubt on those so called 97% 5 star ratings which compelled me to submit my info. Just a time wasting trap...

April 3, 2025
Unprompted review
Swoop Funding logo

Reply from Swoop Funding

We’re really sorry to hear that your experience with Swoop didn’t meet your expectations. We understand how frustrating it can be when you’re looking for meaningful support and feel like you’re not getting the help you need.

Our platform is designed to show a range of funding options based on eligibility — including government-backed schemes like the startup loan via the British Business Bank, which currently caps at £25K per director. We always aim to be upfront about the availability and limits of each product, and we work to find further options as your business progresses and meets certain criteria.

We take your feedback seriously and would like to learn more so we can improve. If you’re open to it, please email us at Conor@swoopfunding.com with your details so we can review your case more closely and see if there’s anything else we can do to help.

Thanks again for sharing your thoughts.

Rated 1 out of 5 stars

I had a rush call today from a mobile…

I had a rush call today from a mobile number from Swoopfunding. Completely rushed like from the beginning she knew that she couldn't help me. I won't say I wouldn't. The call lasted approximately 4m 48s. How are you supposed to help a small start-up within that duration? I had to ask her to slow down. Why do so-called funding agencies exist? Ho well, I keep looking. Not from you guys

March 3, 2025
Unprompted review
Swoop Funding logo

Reply from Swoop Funding

We’re really sorry to hear about your experience – this doesn’t reflect the level of care and support we aim to provide at Swoop. We’ve looked into your review but haven’t been able to find a record of this call under your name. We’re concerned you may have been contacted by someone falsely claiming to be from Swoop. Unfortunately, scammers do sometimes impersonate Swoop, and we take this very seriously.
Please could you give us a call directly on 0203 868 0364 and ask for David. We’d really like to speak with you to get more details, investigate properly, and report any fraudulent activity if needed. We’re here to help and want to make things right.
Thank you for bringing this to our attention.

Rated 5 out of 5 stars

We have used Elizabeth on 2 recent…

We have used Elizabeth on 2 recent funding transactions.
She is a star. Always checked in at end of day where things were at & updated me.
Great customer service & would certainly recommend her.

Thankyou Elizabeth.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE …

It's been a pleasure dealing with Elizabeth, Def a Gem for her business.
Amazing communicator and process dealing with all the paperwork was made easy and stress free.
Keep it up !

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

I applied vehicle Finance through Swoop…

I applied vehicle Finance through Swoop & lady Ikra help me from Beginning to end,she s very professional & helpful.
Its just took 3 to 4 days & now i got new vehicle.
I received Best customer services from Ikra & High recommend for this Swoop Finance.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. They quickly understood my needs and was fast to find a lender that met those needs. Highly recommend

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience working…


I had a fantastic experience working with Elizabeth Tan for my business lending needs. She provided exceptional support and guidance, helping me navigate the process with ease. Her expertise and dedication were instrumental in taking my business to the next stage. I highly recommend her to anyone looking for lending assistance!

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Cynthia has gone above and beyond

Cynthia has gone above and beyond, explained the process, consequences, and found me the most suitable solutions for my business in a very busy time!
I found the help (even before I was guaranteed to use them) invaluable and the help made all the difference!

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great help for my small business

Swoop came in at just the right time and there help was very much what took me over the hump to expand. They really know how to help and they follow up and make sure you’ve been taken care of!

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend anyone to use my lovely…

Would recommend anyone to use my lovely lady, she went above and beyond to get me my business finance, the response when I had a question about anything and everything was on point, got me the deal I could have asked for, please use her services 🙂 😊 😀

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Ikrah Swoop 10/10 ✨

Ikrah was really phenomenal in providing finance for our company. Her communication was absolutely brilliant. Ikrah surpassed our expectation and really went above and beyond in ensuring all our needs were met as a business and we were satisfied on a whole. Absolutely pleasure to deal with Ikrah I shall ensure to pass your details on with other business associates. By far the best service I have ever been provided with…. 10/10

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful service. Cynthia was proactive, professional and 100% committed to get the best result for my company. I have not seen this performance in other companies in the last years and I am very difficult guy to deal with. Keep doing what you are doing Cynthia great job. Thank you.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Swoop Business Load review

Very helpful team I was kept in the loop throughout the whole process very happy with the APR rate quoted & received for my business loan I would certainly recommend using Swoop & will use again for future business development loans if required.

August 16, 2024
Unprompted review

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