I recently booked a service with Maid Marines, and they were pretty good, but I don't know who Synergy Maids Cleaning Service is. They've been clogging my inbox with review requests - so here it is.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lidia Sibelis was my cleaner, and she was TERRIFIC. We'd had a holiday party that had more attendees than our small apartment could hold, and the result was a disaster area. She and her assistant show... See more
Online booking process was a breeze and any questions I had before the cleaners came were promptly answered via email. Cleaners arrived within the stated time and did an excellent job. Very careful wi... See more
Synergy maids came to our house 4 months ago with some general cleaning materials. Unfortunately some clogs in our house were left unclean. When they left, a few hours later I received a call. I was... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great job.
I should have been a little more specific about what I wanted clean, but Shasmin did a fantastic job with the usual areas.
Very convenient service
I liked how simple it was to reserve service. The maid arrived on time and got busy right away - she did a great job and I would definitely use this service again.
Nailed it!
The process couldn't have been easier and my Cleaner was on time and did a very good job.
Great job, except that she broke something and didn't tell us
I understand that that happens but she should have been honest
Feel cheated
Paid for deep cleaning for move-in, including windows and oven. Oven was still filthy as was edges of the closets. Window blinds still had dirt marks all over them. Unacceptable considering I paid over $400 for the service and paid for the cleaner's lunch.
Excellent Service and Outcome
The price and quality of Synergy Maids really added up to a completely satisfactory experience.
Great cleaning service
They were very helpful and did an excellent job.
Reliable and friendly team
The team I got from Synergy was always reliable, friendly and did a great job.
Reliable and excellent work.
I needed a cleaner last minute to do some specific and heavy house cleaning. The company was able to accommodate me the next day and sent a very good cleaner who did everything which I had requested and more.
On time, spotless clean
She came in on time and I have no complaints. Cleaned everywhere spotlessly
They show up and do the work
and are conscientious about fragile furniture etc. But...I usually have to point out obvious stuff, like crumbs on a floor that had been already vacuumed, or sinks that aren't shining. They willingly redo it and get it right, but it is discouraging to have to point out the obvious.
Great company, excellent service and follow up
The Ladies were lovely, very thorough and detailed-definitely use them again.
really impressed!
Reliable and professional
Synergy Maids Cleaning Service is an amazing company run by incredibly honest and hard-working individuals. I wouldn't trust anyone else to do the job! They are amazing and I would recommend them to anyone for cleaning services!
Excellent service!
I highly recommend this service. The cleaning crews are extremely competent and friendly. On time and very professional. The job was completed above expectation.
Couldn't get it together after months of 2nd/3rd/4th/etc chances
We wanted this service to work for us...we really did. We overlooked broken trashcans, stained shower curtains, repeated late arrivals, and frustrating customer service.
After months of every-other-week appointments, the service and the providers didn't improve. We aren't petty people so we did not contact customer service about the one-off annoyances, but we were ultimately tired of the expensive surface-level cleaning we were receiving. The agreement began with 2 cleaners bringing their own supplies and ended with 1 cleaner with a small backpack.
It became too much when I had to spend 20 minutes on the phone assuring the rep that my buzzer was, in fact, not broken and that the cleaner must be at the wrong address. The rep didn't believe me because we had had that cleaner before...yet after 20 minutes, the cleaner still wasn't there.
We are looking for a regular cleaning service that doesn't feel like we're reinventing the wheel every time.
Impressed
I scheduled a one time cleaning to try them out after having tried two other services. I'm impressed!
My hardwood floor looks great and the chrome faucets which are difficult were equally shiny.
I'll be scheduling another service sometime soon.
Dependable
Have used Synergy three times. Each time, Yanelly (spelling?) has been on time and ready to clean, taking care of not only her usual checklist, but my additions.
Never used to consider this type of thing until I saw a friend getting it done. It takes me about two days to clean my place top to bottom. Takes Yanelly about 3 hours. I'd almost consider professional training if they offered it.. I want to know how to clean like that!!
Thanks again.
Reliable excellent cleaning services
We've been using Synergy for some months. It's somewhat expensive but they always show up on time and do great work. I highly recommend the service. They work hard and the customer service gets back to you quickly if you need something -- like a reschedule.
Reliable, friendly and good job.
I've used Synergy for a few cleanings and by and large they do a good job. I would prefer to have the same team come each time but that doesn't happen so we will probably use them as needed but will continue to look for a regular cleaning person.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








