T-Mobile Nederland Reviews 31

I wish I had a look at other reviews. MIserable service as it can. I purchased T-mobile thuis (home internet) in May. Because of the failure in their system, they could not make an appointment for the installation in May. Fine, because I leave for vacation 1 the whole month of June, made an appointment on the 1st of July. TWO fu#$% months in advance. Yesterday they canceled my appointment by email not calling me and offered to call back myself. Calling them back and they say: we don't know why the contractor canceled the appointment in July, call him and find out yourself. What am I paying for then???

Failed to switch over contract, then charged old tenant for internet she never used, never refunded her and charged me regardless. I refused paying until she got her refund so in response they just took it out of my account without authorization. This is illegal. Now they sent me another payment reminder, they want me to pay again. Every now and then I get a call from a customer service representative with an anonymous number shouting at me. I cannot believe a company this big works so unprofessionally, I've urged all my friends and relatives to terminate their contract with T-Mobile and it's daughter companies.