TravelCenters of America Reviews 

62
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I'm a former employee. I just quit my job this week over the working conditions and low pay at the Petro Stopping Center in Weatherford Texas. Trying to support two people on $17.50 an hour i... See more

Rated 1 out of 5 stars

Towing a vehicle back to Michigan from Indiana and the towing vehicle broke down at the TA in Sawyer Michigan. I went inside and explained my issue and ask if I could leave it until the next day. Even... See more

Rated 5 out of 5 stars

I am a traveler that works at The CHILDREN'S hospital in Cincinnati. I needed a place to take a shower. I found the staff to be very helpful especially David. He did a thorough job at quickly cleani... See more

Rated 1 out of 5 stars

Whoever put the bigger guy as a general manager for the iron skillet in girad is honestly a shame. I will never return back. He is in the kitchen cussing at the employees to where the customers can he... See more

Company details

  1. Travel Agency
  2. also in
  3. Car Accessories Store

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TravelCenters of America LLC is the largest publicly traded full-service travel center company in the United States.


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2.0

Poor

TrustScore 2 out of 5

62 reviews

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2.0

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(62)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

I'm a former employee

I'm a former employee. I just quit my job this week over the working conditions and low pay at the Petro Stopping Center in Weatherford Texas.

Trying to support two people on $17.50 an hour is impossible in this area, especially since the total paycheck for 2 weeks was around $1,000 net. Rent around here goes for $1, 250 a month, the so-called commission that they offered their service advisors was negligible at best.

My assistant manager reported living off credit cards, and the shop went through three managers in less than 6 months.

There are numerous safety issues. From improper fall protection equipment, to tires that were put on racks that were way too high for the technicians and service advisors to access without a forklift or a crane system. In addition to low pay and safety issues, I got in trouble for actually doing the duties that were required of the service advisor when management wouldn't step up. The specifically applied to things like tornado warnings and announcements over the PA system. They have it written in the tsa's job description that they're required to make announcements for these kinds of events if the managers don't do it at the main site. Yet the main store manager says we were not allowed to do it, even when that main manager is not on duty.

I cannot recommend anyone go work for TA or Petro in the DFW area. And I do realize some of their competition is just as bad and just as low paying.

September 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Towing a vehicle back to Michigan.

Towing a vehicle back to Michigan from Indiana and the towing vehicle broke down at the TA in Sawyer Michigan. I went inside and explained my issue and ask if I could leave it until the next day. Even with probably a hundred or more empty parking spaces I was told I would have to pay $20 a night to leave it. Being a retired OTR driver I have spent thousands of dollars at TA's across the country and ate my share of meals there too. I thought this was a pretty petty policy. While I don't spend the dollars that I did when I was a Commercial Driver I still have stopped at many in my travels. That all has ended now and TA has got their last $20 from me and my family. If I was asking for a favor that would cost TA something I would understand it. The $20 didn't cause me any financial harm nor will me never spending any money at another TA cause their company to miss my business. Common courtesy would have went a lot further than the $20 did for TA.

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

Assaulted in parking lot

I was here for my 34 hour break when a driver pulled in face first next to me. He started dumping his piss bottles in the parking lot Right next to my truck. I told him to stop and he started cussing me out. Calling me names, such as white b while I was yelling at him that my dog walked there and that’s disgusting, he spit on me. I called the police and I was waiting for the police to arrive. The guy who spit on me, kept threatening me and would not leave me alone.
Greene County sheriffs department told me that since there weren’t any visible injuries, I needed to go to the courthouse Monday through Friday to file Charges, despite another driver who witnessed this telling them the exact same thing I told them.I called the store to ask the manager to have the guy move since the guy refused to move. The manager chose to have the guy who assaulted me by spitting on me and myself trespassed from the property.
Just know if somebody attacks you just because you asked them not to pour pee on the ground, you’re gonna get thrown off the property.
This doesn’t make any sense to me.

July 19, 2026
Unprompted review
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Rated 3 out of 5 stars

TA Traveling… Mill City needs to not get left behind

As we entered the building from the Professional Driver’s fuel/parking I was impressed with the size and openness of the place. Clean floors, laundry room available and clean, some construction noted throughout the long space and hall. Cashier was pleasant and efficient as she charged for our showers. Shower was a highlight and a miss for me. These floors were rough, no matter how much cleaning done on them, they still looked dirty. Flip flops a must and this should be a place the owner spends some money to repair. But that water pressure was fabulous and the towels were softer than the typical TA rough ones. No restaurant and the Taco Bell was temporarily down. So only options are overpriced cold meals that you can microwave. They are good just so darn much for what they are. Cold sandwiches, burritos, hot dogs, and pizza was available from the store. The staff made up for the lacking amenities. Pleasant, happy, and made polite conversation with us. I just feel like this place and its employees could shine if some cosmetic repairs and more food options were done.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

I stopped in the concordia ta the other…

I stopped in the concordia ta the other day and received the worst customer service ever! The cashier he was cussing at other customers and there was a few employees sitting in their parking lot getting high while on the job. Not a place that my family or I will ever stop at again..

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

The attendant ASh has been a great…

The attendant ASh has been a great member and one of the main reasons I keep coming back to the Pleasanton Texas store. He is always polite and friendly and will go out of his way to help you!!!!! 10 out of 10 thank you

June 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Location # 0161 Lafayette

Location # 0161 Lafayette, LA.
Stopped at this location on my route to grab a few things and asked the cashier Sabrina was there a way she could verify if my Ultra One card was still active. With not much concern and much attitude she responded NO, but the other cashier that was standing close by her stated that all she has to do is scan the card and it would tell her if it was still active or not. Well with the roll of her eyes she gave the other cashier a look but did nothing. She just said you can call them yourself. WOW what about customer service? and just being polite to customers who come in to your store... I visit many TA's as a driver, but this was the first time i've been really disappointed....

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Total rip-off

Total rip-off. The Country Pride restaurant is closed, there it's no alcohol here. Okay it's not that I'm an alcoholic it's just that I'm doing a 34 hour reset. I like to have a steak and a beer because it says there's a Country Pride restaurant here so I picked this place to do my reset! Do we understand?! Also the parking lot is very tight when it gets full. Don't waste your clock or your cash here—keep rolling." This is for the Travel America exit 57 off of I-95 5501 O'Donnell Street Maryland 21224 do not stop here this place is horrible! Now if you're stuck you're running out of hours you need to stay here so the $25 p i d d l y little charge is not what I'm upset about. There's a McDonald's across the street and a few other restaurants around you can walk to. It's just that spending two days here with no restaurant sucks! Just saying brothers and sisters beware!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I am a traveler that works at The …

I am a traveler that works at The CHILDREN'S hospital in Cincinnati. I needed a place to take a shower. I found the staff to be very helpful especially David. He did a thorough job at quickly cleaning the bathrooms. Thank you too the TA Travel Center Staff in Florence, KY for being so kind and caring.

April 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Whoever put the bigger guy as a general…

Whoever put the bigger guy as a general manager for the iron skillet in girad is honestly a shame. I will never return back. He is in the kitchen cussing at the employees to where the customers can hear him. As well as using profanity about getting good orders coming in. If he is going to use profanity and cuss at employees and to him self about having to do a job he is employed to do shouldnt be employed. I can see why they lost all there bussiness because I will not be back.

March 17, 2026
Unprompted review
Rated 2 out of 5 stars

Going downhill fast

Usually good amount of parking even if an unreasonable number are paid. Usually good take out food. 0 points for their horrible points program. 0 points for customer service. Iffy whether the place is grimy.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Petro ontario danger

I'm at the Petro in Ontario, i got and checked in 5 and a 1/2 hours ago. Ask s service writer. (Rubin)His name is shop supervisor how long would it take for them to see if they could fix something on my truck? He said about 5 hours. I go "really" he goes, yeah, so I went to eat breakfast came back in. And checked again, (witness another driver). You got his name and number. He said, well, we have you on the list. Just checked with them 6 hours ago, and he said, I never put myself on the list, another driver from J. C. T was there, he said he had a flat, and it took them 10 hours to get repaired. This Petro must be a stay away. Place see how many people will come if no one would come in to get service here or anything we'll talk to my uncle, union Harry boss. Teamsters, that is

September 28, 2025
Unprompted review
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Rated 1 out of 5 stars

I took a food voucher from the kiosk…

I took a food voucher from the kiosk for a meal. At the cashier I was told they no longer accept the vouchers. This came down from corporate. I called and put in a complaint and had my credit returned to my account. 1500 gallons a month and can't get a meal. Shame on you people.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

T/A in Montgomery

T/A in Montgomery, Alabama had the air conditioning off in the driver room about 2 months this summer before it was repaired and now the TV has been down from around early July to August 31 and still not repaired. How much would it cost to buy even a second-hand small TV and get at least local stations? No, the management does not seem to care at all. Asked 5 times about the TV and for over a month the staff said the manger called them and are waiting for them to come out. Poor management how could really care less or they would be on it to change providers or be on the phone everyday to get it going. High prices of food-almost ridiculous! Laundry costs-sky high! Hardly any free parking spaces! All about money and charge drivers for everything they can. This is one of the worst T/A's in the country.

August 30, 2025
Unprompted review

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