Tactical Archery UK Reviews 

380
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers had an average experience overall. Many customers appreciate the quality of the products and find the website easy to navigate. Some people experienced fast delivery and good prices, with several receiving their goods within the advertised timeframe. Reviewers also noted helpful and professional staff, and prompt email replies in some instances. However, a significant number of people reported difficulties with communication, often finding it hard to reach the company by phone or email. Many customers experienced considerable delays in order delivery or found their orders were not dispatched at all. Some reviewers also received faulty or incorrect items, or found their orders were incomplete.

What people talk about most

Order

Consumers find order experiences to be ambiguous, with many reporting significant issues such as orders not... See more

Product

Reviewers highlight ambiguous aspects of product quality and availability. Many customers praise the good... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising fast delivery,... See more

Customer communications

Customers consistently note negative experiences with contact, frequently reporting that emails are ignored... See more

Response time

Users describe ambiguous interactions with response times, with some customers reporting prompt and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered a crossbow from TA, item shown as available immediately and their shipping information on the site states available items shipped immediately. Zero communication nor automated emails for... See more

Rated 3 out of 5 stars

I ordered and received my jaguar 2 crossbow but once assembled it won't load and lock and so it is useless, according to refunds policy they won't accept returns or refunds if its been assembled. Sin... See more

Rated 4 out of 5 stars

After a rocky start, Tactical Archery came through! The website is easy to navigate as is the purchase process. Communication needs a bit of work but I believe that any company that owns their pro... See more

Rated 4 out of 5 stars

So first of all my advise is don’t pay too much attention to what the website says, delivery and what’s in stock because it’s wrong. I ordered the Orion iv which said 2-3 days delivery... See more


Company details

  1. Archery Store
  2. Outdoor Sports Store
  3. Sporting Goods Store

Written by the company

We specialise in archery equipment & accessories - supplying field tested gear from well known brands such as Excalibur, Hori-Zone, TenPoint & more. Based in the UK.


Contact info

3.1

Average

TrustScore 3 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.1

All reviews

(380)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Painful process but great crossbow

So first of all my advise is don’t pay too much attention to what the website says, delivery and what’s in stock because it’s wrong.

I ordered the Orion iv which said 2-3 days delivery I think, waited a week then emailed them and they said it was out of stock but I could get a different one or wait 3 weeks.

They never replied to emails the same day so every email send and received was an extra day so it was painful.

Into the second week I ended up calling them and they answered and the guy was really nice he said they had the Orion iii in stock now and he will send it out today, and he did it came at the end of the second week.

For the difference in price instead of refund I ask them to send aload of bolts targets and string wax which came near the end of the 3rd week.

So I maybe should be giving less stars but the crossbow and extra bits are great I’m very impressed and they were always very nice and polite and helpful so I’ve gone for 4 stars

Been using crossbow for about 2 months now and I love it.

Best thing to do would prob be to call them see what’s in stock then order over the phone.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

FAKE reviews

Looks like this company is now using fake reviews to counter the tsunami of 1 star negative ones. Thank you Trustpilot I nearly spent a lot of money with these possible fraudsters before i read these reviews. If they are indeed genuine why buy from them if you then cannot contact them you are just asking for trouble.

January 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Tactical archery uk are terrible to…

Tactical archery uk are terrible to order from, said 1/2 day delivery, waited over a week heard nothing so tried to ring the phone number on there website, it just rings then goes to answer machine then you can't even leave a voicemail as it states there voice mail is full 🤣
So then I emailed asking when are my items going to be delivered to me, someone called Harry emailed back saying (sorry for the delay we'll get your items sent out today)
Waited 3 days again no delivery so I contacted again by email this time, unfortunately I just got ignored.
This I have to admit infuriated me so much so I emailed asking for a full refund and told them what a load of rubbish I thought Harry and tactical archery uk customer service is basically diabolical.
So if you want to spend money and receive nothing in return then harry and tactical archery uk is the place to order from folks. 🤣
Jesus Christ stay away folks shocking company.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Iteam

I would never order fro. These again I ordered and iteam with 48 hour delivery and almost a month later I'm still waiting so I rang them about 20 time leaving a message stating why I'm ringing and left my contact details and I've had no reply so I emailed them and they said it's on its wait and will be with me in 48 hours a week later and I'm still waiting. No one has contacted saying why it hasn't arrived.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Tactical Archery UK what’s going on…

Tactical Archery UK what’s going on with everyone’s orderers ? Iv spoken to 3 people now having same problem with yourselves ? No answer on phones or emails are we getting the stuff we have all paid for?

Update , told would be sent Friday , apparently wasn’t collected by courier service hard to believe, apparently getting sent today so here Monday /tuesday will update once /if it appears. Also not looking good as the tracking number given for a 24h delivery service still isn’t showing up 2 days later , “code unknown “ showing

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Pending formal escalation via the consumer rights act

Husband purchased a bow and paid extra for 24hr delivery. Which according to their website was in stock. Other than marking the labels as printed, there has been no further communication, despite many attempts made by my husband. If you call you can never get through, nor can you leave a message as the voicmail box is full. Unfortunately we have had to send a warning letter today requesting resolutions under the consumer rights act, and will be escalating through his bank and trading standards if it is not completed by the deadline we have set them, as protected by UK law.

December 31, 2025
Unprompted review
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Rated 5 out of 5 stars

Really over the moon its landed ( seige300 come to daddy😎)

So today my order finally arrived yesterday my lidtal refund also did so these guys are 100% on point.

I am so happy with it!!!.

SEIGE 300 - 150LBs FULL 2.0 UPGRADE ON IT FULL WORKS SCOPE IS INSANE ASLO SHES A BIG GIRL MAN 🤩.

(This is from another company)
ALSO HAVE THE ADDER RX 2.0 WITH STANDARD SET 150LBs BUT I WENT TO BUY THE 2.0 UPGRADE SET now it's 180lbs.

all that was ordered has arrived 🙌 🤗 and its all set up would stick a photo up but no option maybe there is if so I will add photo 📸

I will be back for sure!.

Tip don't order items just before Christmas other people have life's some have longer holidays than others and tactical archery was fair 1 week and most other uk shops where the same so this was fair for sure and rapid on making up for it.

Thanks again Harry and the team at tactical archery
(5 Stars ... ⭐️⭐️⭐️⭐️ ⭐️)

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

They sent the wrong bow right before Christmas

I ordered a 55-70lb compound bow before Christmas, they did manage to get my order to me quickly although when it arrived the bow was actually 45-60lb.

I have emailed a couple of times to try and get a response with no success.

Personally I would avoid this company and go to actual store.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

I just keep coming back 10/10

I just keep coming back, I’m so happy with the service and the help you provide and the ease of using your website 10/10 I will keep coming back for all my archery needs
Thank you

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

Order compound bow for my daughters…

Order compound bow for my daughters Christmas weeks ago 28th of November, 48hr shipping it says, have emailed and tried phoning over and over no answer, have asked for confirmation if the bow will be here in time for Christmas, Christmas is now 3 days away I have no idea if the bow will be here , I have no idea where the bow is , if the bows been sent, id avoid this company at all costs, the most unprofessional company and customer service I’ve ever dealt with, it’s no wonder they don’t have a page for reviews on they’re site…

December 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Placed an order only to wait for weeks…

Placed an order only to wait over a week and it never was dispatched. Finally contacted them and was told after days waiting on a response they didn’t have my order in stock and to choose an alternative which I did. Then after another prolonged waiting period was told the items I chose they were waiting for to be delivered. I then requested a refund, again zero response. I’ve started a case through PayPal to resolve the issue and as yet waiting on my refund. Avoid these scammers and save yourself issues!

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY FO NOT USE!!!

SCAM COMPANY FO NOT USE!!!

Would give less than one star if I could. Placed a significant order with the extra fast shipping as needed it quickly then uploaded my id as requested.

Received 0 contact from the company. The order never arrived. They emailed me back after multiple calls and emails stating my order was cancelled and couldn’t provide me a reason… They also said I would receive a refund of which they sent me back 69P!! Very far off what I spent. Now having to contact the bank to get my money back.

No idea how they have multiple 5 star reviews must be false reviews as there are numerous people with the same issue as me…..

DO NOT RISK USING THIS SERVICE

November 28, 2025
Unprompted review

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