Used Tailors Mark a few times overs the past 2-3 years for shirts. Well made shirts, quite fun to design, though a little more guidance on fabrics would have been helpful. Had a little issue in the ea... See more
Company replied
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See what reviewers are saying
I have made multiple orders from Tailors Mark. Continuous orders are clear evidence of quality products and company. There are lot of materials, colours and styles to choose from. Price and quality ar... See more
Excellent bespoke shirts! Being someone who can't buy off the shelf shirts, Tailors Mark has been my saviour in stocking my wardrobe with affordable bespoke shirts. Would thoroughly recommend to anyo... See more
Company replied
The only place I buy shirts online! I've now been purchasing my shirts form TailorsMark for the past 5 years and its still a very good experience. Simple to order, vast selection of good quality fabr... See more
Company replied
Company details
Information provided by various external sources
We launched Tailors Mark with one mission: make it easy and convenient for you to get high-quality clothes that fit perfectly the moment you put them on. Whether you’re designing a shirt online with our simple-to-use shirt customiser, or meeting us in person for a TAILOR3D suit fitting – your experience forms the heart of our business, and your feedback is what drives us forward. We’re not here to tell you what to wear or how to wear it. We’re here to handmake clothes you’ll never want to take off.
Contact info
United States
- support@tailorsmark.com
- tailorsmark.co.uk
4.6
Excellent
323 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best shirts I have ever had.
August 13, 2018
Unprompted review
Reply from Tailors Mark
Hi Bruno,
Thanks for the 5 stars and positive feedback.
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Very happy with the quality of these…
Very happy with the quality of these shirts and the ability to customise them.
August 10, 2018
Unprompted review
Reply from Tailors Mark
Hi Robert
Thanks for the 5 stars and positive feedback.
Top service and really good quality
August 9, 2018
Unprompted review
Reply from Tailors Mark
Hi Robert,
Thanks for the 5 star review and great feedback.
Great product
Great product - perfect if you are slightly odd shape and need to tailoring at reasonable costs. Shirts now fit perfectly every time! Recommend highly.
August 5, 2018
Unprompted review
Reply from Tailors Mark
Hi Ben
Thanks for the 5 stars and positive feedback!
Great products but using the website…
Great products but using the website can be a little frustrating at times especially on a mobile device. Most recently the zoom function has been tricky.
July 30, 2018
Unprompted review
Reply from Tailors Mark
Hello,
Thanks for taking the time to provide a review. We are appreciative of your feedback and we're always working to improve the design engine and tools available to our customers. We will pass this feedback onto the team.
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The website is amazing and the tool to…
The website is amazing and the tool to design custom made shirts is flawless.
First time I tried tailorsmark I received the shirt within 4 weeks. Now I'm waiting for my 2nd shipment.
July 22, 2018
Unprompted review
Reply from Tailors Mark
Hi Rune
Thanks for the 5 stars and positive feedback.
Excellent bespoke shirts!
Excellent bespoke shirts!
Being someone who can't buy off the shelf shirts, Tailors Mark has been my saviour in stocking my wardrobe with affordable bespoke shirts. Would thoroughly recommend to anyone! Just ordered another 3, which with their great offers has saved me a packet!
July 21, 2018
Unprompted review
Reply from Tailors Mark
Hi Chris,
Thanks for the 5 star review and we hope that you love your latest shirts when they arrive!
Easier to order than before with…
Easier to order than before with standard measurements available
July 20, 2018
Unprompted review
Reply from Tailors Mark
Hello Tom
Thanks for the 5 star review!
Excellent customer service
Excellent customer service, easy to use website, makes tailoring accessible to the masses
July 5, 2018
Unprompted review
Reply from Tailors Mark
Hi James,
Thanks for the 5 star review and great feedback!
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Very good sortiment!
June 28, 2018
Unprompted review
Reply from Tailors Mark
Hi Timo,
Thanks for the 5 star rating!
All around great
All around great. I've tried a few sites like this and this one is best. The quality of the tailoring is very good - no threads poking out or buttons coming off. I had one snag once and customer service sorted it instantly. I'm back for another three shirts. Would absolutely recommend.
June 23, 2018
Unprompted review
Reply from Tailors Mark
Hi Simon,
Thanks for the 5 stars and positive feedback!
This is my forth shirt from tailors…
This is my forth shirt from tailors mark if this is as good as the outer three it will be great . only problems I have had is when I buy a voucher I can never log into my account but this time they have sorted it very quickly which is great . Andy
June 16, 2018
Unprompted review
Reply from Tailors Mark
Hi Andrew,
Thanks for the 5 stars. We are glad that we could assist you with your issue in accessing your account.
I've had amazing experiences with Tailors Mark.
Apart from a small mishap, I've had excellent experiences with tailors mark. And when the small mishap happened, they showed to be genuinely decent and offered a full refund, based on the issues.
Every piece of fabric I have received have been of amazing quality so far, and I am definitely going to continue to use their service whenever I am in need of a gorgeous suit or a perfectly fitted shirt.
Until now, I have only had amazing experiences with Tailors Mark.
I would happily recommend (and have done so) Tailors Mark to both friends, family and business associates alike.
Luciano Foschi
June 14, 2018
Unprompted review
Reply from Tailors Mark
Hi Luciano,
Thanks for the 5 stars and positive feedback. We are glad that we could resolve your recent issue to your satisfaction. And thank you for the referrals!
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Some problems but eventually rectified
An amendment to my previous review:
Tailors Mark have accepted their customer service has been below par on this occasion and now have made every effort to rectify the situation.
Overall I’m happy with the outcome and have changed my score accordingly.
June 13, 2018
Unprompted review
Reply from Tailors Mark
Hi Nicholas.
We appreciate you taking the time to provide a review. The Tailors Mark Customer Service Team have been in contact with you about your current order status and we are pleased to report that the issue is to be resolved very shortly, as your order is going to be Express Shipped to you.
We have been doing everything we possibly can to expedite the delivery or your order. Our standard lead time for delivery is 3-4 weeks. As per the terms on our website, this can occasionally extend to to 4-6 weeks during peak times in production or end postage delays etc. We are now at the 6 week mark from the time that your order was placed.
As a repeat Tailors Mark customer, we are sure that you will agree that delays of this nature are not common. Due to a series of rare mishaps, it has taken slightly longer than usual to get your order through production and shipped to you.
We are confident that you will take delivery of your order within the next few days and we trust that you are satisfied with the assistance our Customer Support team has provided to you with in the past 24 hours.
Thank you.
I can not edit my measurements in the…
I can not edit my measurements in the mobile window.
May 30, 2018
Unprompted review
Shirts are good quality and customer…
Shirts are good quality and customer service is quite simply the best I've experienced.
May 30, 2018
Unprompted review
Reply from Tailors Mark
Hi John, thanks for the 5 star rating. We are very happy to hear that your Tailors Mark experience continues to be a positive one!
Highly customizable shirts for a decent…
Highly customizable shirts for a decent price
May 29, 2018
Unprompted review
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The business shirts are of excellent…
The business shirts are of excellent quality and has a great fit. This is the only brand I use for business. The level of service is also great. I can highly recommend Tailors Mark.
May 28, 2018
Unprompted review
Reply from Tailors Mark
Hi Anders, thanks for the 5 stars and positive feedback!
Reply from Tailors Mark
Hi Erik, thanks for the 5 star rating!
My experience as a Tailors Mark client…
My experience as a Tailors Mark client since 10 years have been for the most part very postive.
May 26, 2018
Unprompted review
Reply from Tailors Mark
Thanks for the positive feedback Harry.
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