Tailors Mark Reviews 

62
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

As always great selection and service. near endless amount of options to choose from and the fit is always great and more detailed then other tailored shirt websites. I've ordered many shirts from her... See more

Company replied

Rated 5 out of 5 stars

Quality of shirts is great. Craftsmanship is spot on. Had no issues resolving a recent shipping issue - customer service is great. My wardrobe is eventually going to be fully replaced by Tailors Ma... See more

Company replied

Rated 4 out of 5 stars

In the past the vouchers could be used to assume any and all costs, for example a 3 shirt voucher could be used to get 2 better shirts. This is no longer the case and I find it disappointing, will imp... See more

Company replied

Rated 4 out of 5 stars

Easy to use shirt design process once you get used to it. Would though recommend that we where given a bit more help with explaining the difference between the different white fabrics. Not that easy t... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

We launched Tailors Mark with one mission: make it easy and convenient for you to get high-quality clothes that fit perfectly the moment you put them on. Whether you’re designing a shirt online with our simple-to-use shirt customiser, or meeting us in person for a TAILOR3D suit fitting – your experience forms the heart of our business, and your feedback is what drives us forward. We’re not here to tell you what to wear or how to wear it. We’re here to handmake clothes you’ll never want to take off.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.5

All reviews

(62)

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Rated 5 out of 5 stars

All my shirts are from Tailors Mark…

All my shirts are from Tailors Mark now. I've tried other places, but nobody make my shirts great like Tailors Mark!

May 26, 2019
Unprompted review
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Reply from Tailors Mark

Thanks for the 5 stars and positive review. We appreciate it!

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Rated 4 out of 5 stars

They usually get it right

They usually get it right. I love having shirts that don't get untucked!

April 27, 2019
Unprompted review
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Reply from Tailors Mark

Hi Matthieu

Thanks for the positive review. We appreciate it!

Rated 4 out of 5 stars

Has trouble with measurement but easy…

Has trouble with measurement but easy to customise shirt

January 16, 2019
Unprompted review
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Reply from Tailors Mark

Hi Bruno,

Thanks for leaving us feedback! If you have any further issues or questions with the measurements, please contact support@tailorsmark.com who will be able to assist.

Rated 5 out of 5 stars

Quality, Craftsmanship and Customer Service

Quality of shirts is great. Craftsmanship is spot on. Had no issues resolving a recent shipping issue - customer service is great. My wardrobe is eventually going to be fully replaced by Tailors Mark shirts!

January 13, 2019
Unprompted review
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Reply from Tailors Mark

Thanks for taking the time to leave a positive review Rudi! We're glad to hear our customer service team could assist with resolving a shipping issue!

Rated 5 out of 5 stars

perfect shirt

It took one order to get my measurements perfect but now I only want shirts from this company

December 21, 2018
Unprompted review
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Reply from Tailors Mark

Hi Jordan

Thanks for the 5 star review and positive feedback!

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Rated 5 out of 5 stars

Very pleased with the product

Very pleased with the product. Expect 1-2 months to get it done but it's all worth it.

November 24, 2018
Unprompted review
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Reply from Tailors Mark

Hi Vincent

Thanks for the 5 stars and positive feedback.
Our standard time for delivery is 3-4 weeks, however this can occasionally extend to up to 6 weeks if there are Customs or end postage delays. We always do whatever we possibly can o have orders delivered within our standard lead times.

Rated 4 out of 5 stars

Great shirts

Great shirts, perfect quality.

October 20, 2018
Unprompted review
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Reply from Tailors Mark

Hi Julie

Thanks for the review and positive feedback!

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Rated 4 out of 5 stars

Easy to use shirt design process once…

Easy to use shirt design process once you get used to it. Would though recommend that we where given a bit more help with explaining the difference between the different white fabrics. Not that easy to see...

September 30, 2018
Unprompted review
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Reply from Tailors Mark

Thanks for the feedback Jørgen!

Rated 4 out of 5 stars

Excellent quality

Excellent quality, very useful when you don't fit in standard sizes.

September 21, 2018
Unprompted review
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Reply from Tailors Mark

Thanks for the positive feedback1

Rated 5 out of 5 stars

Guys are good

Guys are good, been ordering on/off for 4 years. The shirts from 4 years ago are still in rotation and the best wrinkle free ones I own :)

September 19, 2018
Unprompted review
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Reply from Tailors Mark

Hi Michael.

Thanks for the 5 stars and positive feedback. We appreciate it.

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Rated 1 out of 5 stars

Very bad customer service...

Very bad customer service...
This is the eleventh shirt that I buy in the last 2 years. Recently I had issue with my last order numbre 3984. I wrote 4-5 messages concerning the problem and I cannot get a reply... this is very disapointing.

It was surely my last order with Tailorsmark,

September 12, 2018
Unprompted review
Rated 5 out of 5 stars

Nice quality shirt !

Nice quality shirt !
I love them.

September 11, 2018
Unprompted review
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Reply from Tailors Mark

Hello Eric

Thanks for the 5 stars. We appreciate your feedback.

Rated 5 out of 5 stars

Perfect fit

Perfect fit, fast delivery and qualified customer service. I recommend.

September 9, 2018
Unprompted review
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Reply from Tailors Mark

Hello Eric,

Thanks for the 5 stars and positive feedback.

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Rated 5 out of 5 stars

Perfect fit for woman

Perfect fit for woman, fabulous choice of colour. The website is user-friendly. I recommend this company to everyone.

August 30, 2018
Unprompted review
Tailors Mark logo

Reply from Tailors Mark

Hello Mylène

Thanks for the 5 stars and great feedback.

Rated 3 out of 5 stars

Always a surprise

Always a surprise! I have ordered 6 or 7 shirts until today, last time I ordered 2 shirts at the same time, same profile, same everything. Each time the shirts had different sizes even when I use the same measurements so it's not consistent what I received.

August 13, 2018
Unprompted review

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