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Rated 1 out of 5 stars

Buy 1 get 1 free!! $95 for two (1 is free remember) flimsy small pointless pieces of material. A company that implies Australia ships from China!!! Scam. I was scammed. I got a Large for my cavoodle a... See more

Rated 1 out of 5 stars

AussieTailz dog cooling mat🤔 I bought 2 for the price of one $79. They arrived today, just 2 pieces of flimsy material, no gel or cooling agent inside...they have no coolness at all. I feel I've been... See more

Rated 5 out of 5 stars

My girlfriend put me onto Tailz as she researched Australian made and Biodegradable, so I thought I would try. Wonderful product, doesn't fall apart easily, really well made, and very reasonable... See more

Company replied

Company details

  1. Pet Supply Store

Information provided by various external sources

Tailz Premium plastic-free dog poo bags are Australian Certified Compostable and are designed to disappear in months! Make a difference today.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product. Doesn't tear like other bags I have purchased. Will be buying more in the future

May 17, 2021
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Reply from Tailz

Hi Benice, thanks so much for your time and effort to give us your feedback...appreciate your support for the cause and making a difference! Welcome to the Tailz family!

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Rated 5 out of 5 stars

Positive experience

Purchasing was easy, the product arrived in a reasonable time. The hardest part was which option to choose! We are happy with the dog clean up bags and the dispenser is useful attached to our dogs leash.

April 24, 2021
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Reply from Tailz

Hi Leah, thank you for review! It's great to hear your happy with your kit of certified compostable bags and roll holder. Not that you'll have any issues, but incase just reach out to support@tailz.com.au we'd be more than happy to help..Have a great weekend. Steve & the Tailz team.

Rated 5 out of 5 stars

LOVE these bags

I have tried other similar bags and ended up going back to Tailz! Very happy customer!

April 18, 2021
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Reply from Tailz

Hi Tam, thanks for your feedback and great to hear you back! Your support is super appreciated! Steve & Tailz team

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Rated 5 out of 5 stars

Very easy process to order and we love…

Very easy process to order and we love the leads and poop bags. Great quality and will be re-ordering when we need to top up our bags.

April 18, 2021
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Reply from Tailz

Hi Jennifer, thank you so much for your review it's really appreciated. Great to hear your happy with everything. Just a reminder to keep the discount coupon card for your next order. Have a great weekend!. Steve & the Tailz team.

Rated 5 out of 5 stars

Killin' it

Fast delivery, easy ordering, great products, reasonable pricing.

April 9, 2021
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Reply from Tailz

Hi Máirtín, thank you for your feedback and support. Any issues or questions just contact us at support@tailz.com.au we’d be happy to help.

Rated 5 out of 5 stars

All good

All good. Ordered, paid for then delivered quickly.
What more could you want?
Product looks good.

April 6, 2021
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Reply from Tailz

Hi Joe, thank you for your feedback its really appreciated. If you have any questions or issues please reach out to our team at support@tailz.com.au and we'd be glad to help..thank you

Rated 5 out of 5 stars

Great product

April 5, 2021
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Reply from Tailz

Hi Mark, thanks heaps for the your review. Its really appreciated. kind regards Steve

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Rated 5 out of 5 stars

I sent an email asking where your…

I sent an email asking where your product was made and if this was an Australian company, I was pleasantly surprised to receive an answer advising sadly the product is made in China but the company is Australian owned, and that you had done your utmost to source a company in Australia to make your product.
I am extremely keen to support Australian products whenever I can, so I went ahead and bought some of the doggie bags, they are by far the most superior bags I have used and will definitely be continuing to use them, I have also purchased some of your doggie bags for a friend who has recently bought two brand new puppies.
I will keep my fingers crossed that one day you can find an Australian company that can make your product.

March 16, 2021
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Reply from Tailz

Hi Kim, thank you so much for your review and support..Yes definitely looking for that Aussie manufacturer that can one day make quality handle bags in Oz. Until then we are happy to provide these high quality Australian Certified compostable handle bags that everyone loves. If you, or your friend are happy to share any furry photos send them over and we'll post the legends on our social media and website..many thanks! steve and the Tailz team..🙏🌱🐶💩

Rated 5 out of 5 stars

compostable dog poop bags

This is a great product, delivered on time. so happy to have compostable bags for dog poop, makes me feel less guilty when placing the bag and contents into the green waste bins. Also love the carry bag - would recommend this product to all dog owners.

March 5, 2021
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Reply from Tailz

Hi Lesley, thank you for great feedback. It makes the work we do all worthwhile when we hear from happy earth caring customers like yourself. kind regards Steve

Rated 5 out of 5 stars

I am really thrilled with my doggy bags…

I am really thrilled with my doggy bags and was delighted to find that you also make garbage bags which I am now using,

March 4, 2021
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Reply from Tailz

Hi Ellie, we are thrilled your thrilled! Great to see you found our new bin liner range with handles. If you have any ideas or feedback on them we would love to hear about them, just email support@tailz.com.au . Appreciate it.. Thank you Steve

Rated 5 out of 5 stars

Very quick delivery and the bags are…

Very quick delivery and the bags are strong

March 4, 2021
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Reply from Tailz

Hi Brady, thank you for your review. We really appreciate the time out of your day to let us know and value your support. cheers Steve (founder)

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Rated 5 out of 5 stars

Great product

Great product, fast shipping, good value

February 10, 2021
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Reply from Tailz

Hi Emma, thank you for sharing your thoughts with everyone on Trustpilot. It helps us know if we are on track to providing our great customers quality service and value and not least helping the environment! We strive daily for that..cheers again! steve & Tailz team..

Rated 5 out of 5 stars

Great product

Great product. Fast delivery

February 9, 2021
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Reply from Tailz

Good Morning Shea, thank you for your review. Great to hear your digging our bags and delivery was smooth..Yell out if you need anything or have any questions..kind regards Steve & the Tailz team

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Bags are thick and you can’t see the waste which is so pleasant on a long walk.

February 9, 2021
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Reply from Tailz

Hi Lisa, thank you for your review on our bags. It's a tough job poop scooping at the park, great to hear they are helping out..kind regards Steve

Rated 4 out of 5 stars

Great

They are great to use

February 9, 2021
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Reply from Tailz

Hi David, appreciate the feedback and happy that they are working a treat. kind regards Steve

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Rated 5 out of 5 stars

Super Quick!

Fast, amazing turnaround! Value for money! Love it!
Thanks

February 8, 2021
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Reply from Tailz

Hi Joel, thank you for your feedback. It means a lot to us to hear from dog lovers in the field, park or beating the pavement with their pooches. Great to have you aboard the Tailz mission of reducing single use plastic use..cheers Steve

Rated 4 out of 5 stars

Bags stronger than council versions

Bags stronger than council versions. Good size.

February 5, 2021
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Reply from Tailz

Hi Jenny, thank you so much for taking the time to write a review on our bags. Great to hear your finding them much better than the Council bags..😀 kind regards Steve

Rated 3 out of 5 stars

The bags do not open wide

The bags do not open wide, only wide enough to fit one poop at a time no goof with poop scoops which is disappointing considering I have two big dogs.

February 4, 2021
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Reply from Tailz

Hi Dobbyo, hey really sorry to hear the bags aren't working for your situation. So just to get the picture right as we haven't had any complaints or 3 stars till now, are you saying your using a poop collector then transferring into the bag which is too narrow for the poop scoops? I'd be interested to know more if you get a chance to email me at support@tailz.com.au. We offer a Make No Bones About It Money Back Guarantee if you prefer we can organise that? Let me know..cheers Steve

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