TakeCars Reviews 

Hello! We rented a car through LocalCarHires for our roadtrip in Albania and had no problem with the car, actually we were very satisfied. We got in touch with the local company before arriving to Albania and agreed on everything. The employees of the company were helpful and ready to help us, adjust to our requests. They even brought the car to a slightly different place (20 min drive). The car was in the end Kia Stonic (the same group as Hyundai i20) but they informed me about the change in due course and it was a new car, automat as in the contract and was ideal for the roads there. I highly recommend the company and you, LocalCarHires, as well cause we wouldn’t find that company without you. They speak English, plus even told us how it works on their roads and gave us tips what to visit in Albania :)

We rented a car through localcarhires in Georgia. Car was not maintained properly and after six days broke down. We got zero help from localcarhires so they will NOT help you in a bad situation. This is how they responded after telling them rental company is starting to act hostile: "I was informed that a representative of the rental company is already contacting you.
Everything related to the technical condition of the car, you need to decide directly with the rental company.
Stay in touch with the representatives of the rental company and follow their instructions."

Below is the story that took place with the car. Local company was called Irakli's car rental:

We were a bit worried about the car being driven 350000km and some maintenance lights were on. After six days the car broke. Water cooler tank hose got disconnected from the engine and we got zero help from Irakli or localcarhires. Luckily a local guy made the car move again, but after a while this happened again. This is where the show began and Irakli started his act to rip off our money. It should be stated that we were told (and had written contracts) that the car was fully insured.

He lied at every point possible starting with localcarhires. He told them that we drove somewhere forbidden thus broke the car. They bought this with no hesitation without caring about our navigation data.

He lied about car evacuator that we had lost his car. We paid for evacuation and he got his car, but he made us believe the car was lost.

We arranged a meet around midnight 7 hours before our flight back. He took us to deadend alley with his friend and started threatening us to pay for his car engine.

Should be said here that he promised to take care of everything if we pay for the evacuator. In common sense this evacuator should have been paid by Irakli because the problem was clearly because of poor maintenance.

We were forced to promise to go to atm and pay him 500usd. At the atm he locked our luggage into trunk. We called police. After the police came we got the confirmation Irakli got his car but had lied us about it. We have no idea about the conversation that happened between him and the police, but we ended up paying this 500 just to get to our flight. This car dealer is a fraud and should never be trusted in any kind of business!

EDIT
You can start by publishing my review on your site for Irakli. Other people need to know there is a risk of being scammed. Take responsibility.

This is our complaint about our experience with localcarhires.com:

We have rented a car with one of your providers in Albanien. The car we have rented has had so many problems in the short amount of time.

First, the warning signal in the display panel for airbag-failure has been on for almost a week. Our provider finally send a mechanic yesterday who concluded that there was a problem, but he could not solve it. They said we had to return the car back to Tirana, but we were in Gjirokaster which is three hours away. They have continued to ignore our request for getting a replacement car.

Today, when we got to our car in the morning the tire was punctured. When we asked your provider when they were able to come and help us change they started writing very angrily that we could just fix it ourselves.

When the mechanic got here, he had not brought a new spare tire, to replace the old one. Therefore, I needed to go to a tire shop to buy a new tire since the mechanic said that the tire was too old and worn out to be fixed.

We were supposed to go to Kanionet e Osumit today but now we have spend since morning, trying to fix this problem. Therefore we do not have the time now to go, which we are very sad to miss out on.

We are very unsatisfied with the car:
- the airbags are not working
- the tires are so worn out that it punctured

And the service:
- angry and rude language and service
- we can’t get a replacement car even though the airbags are not working
- the mechanic didn’t bring a spare tire so I had to go myself to get a new.

My wife and I rented a car during the holiday period from 06/20 to 06/30/2023. Everything went great. Acceptance and return of the car took place at the airport, on time and at the price agreed at the airport. The car itself also has a description. I can recommend your company as reliable and worthy of the attention of motorists and travelers. I will definitely use this company and their service again if possible. Thank you!

Brilliant service the car was very good. No problems at all. Would definitely recommend

Best service in Montenegro, very comfortable usability! My recommendation for every one!

Everything was good, great communication with the car owner - Goran. Met us in the airport with the car ready. Also helped us with additional insurance in order to drive to nearby countries. Highly recommended

I have rented 3 cars from 3 different countries from localcarhires never had a problem. Fair prices, good platform.

Good service. Nice car. We had enjoy our trip in Azerbaijan 🇦🇿

The car I have rented was Renault Taliant. It was a good car and no problem at all for the whole trip around Türkiye. I have used this car for 10 days and vendor I have rented the car from was also very helpful and easy to communicate with. It was a big part to make my holiday perfect!! If you plan your trip there and need a car, look for Mustafa!!!

Everything went perfectly! I will advise my friends!

The car was different, Skoda Rapid. In good technical condition, quickly processed the documents, just as quickly the car was given. Everything was good, I'm happy :) Thanks for great service!

Everything is fine, there were no complaints about the car.

We rented this Audi Q7. We drove along mountain serpentines. The car is great! In excellent condition, it feels like it is well maintained and well looked after. We will recommend to our friends!

Everything was great! The owner replaced the car for free with a class higher, as he could not provide a Prius, having agreed this option with me in advance. And then he brought it for free 🙂 We rode all day and everything was great. Thank you!

The car arrived on time as promised at my hotel in Tbilisi. We have travelled quite extensively for 10 days (1700 Km) and the car worked fine. Near Vardzia I have lost all the engine oil due to a looase oil drain plug. The wonderful people of Georgia took me to the nearest village to get new oil and an improvised plug (I am after all a mechanical engineer). This type of failure may happen even to a brand new car. I highly recommend Grigol for the support and service. We have lost only 4 hours overall.

Everything is exactly as we wanted. Car is fine And George is a true professional, exactly and on time. A good person is definitely recommended.

everything went well, thanks. Instead of Škoda Fabia, they gave Škoda Rapid. The only thing was that the usb port did not work in it, and everything else was in good working order

The car rental was top notch! The guys even provided the car a little earlier. Audi itself is excellent and I advise everyone 👍👍👍