TakerlamaCosplay Reviews 

43
•
TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

My son is 82lb 4 foot 10 and the large ran small. Otherwise the costume is nice quality. We had some shipping issues and the company worked with us to make sure we got the costume before halloween.

Rated 1 out of 5 stars

We paid for 2 costumes in September to be sent to the UK by mid October for my son and his friend for Halloween. Zero communication from the company. No despatch emails or tracking etc. One ar... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with how this costume turned out! The colors are vibrant, the design is beautiful, and it photographed amazingly at Comic-Con. It was comfortable enough to wear throughout the day,... See more

Company replied

Rated 5 out of 5 stars

Takerlama cosplay is a really amazing cosplay shop . I tried two leather masks and a cosplay costume . All products are really awesome! All details are so beautiful and they're made with high quality... See more

Company details

  1. Costume Store
  2. also in
  3. Clothing Wholesaler

Written by the company

Takerlama is an professionnal online custom tailored cosplay costumes retailer. We try our best to makes cosplay more real and more realistic. Not only do we want to offer the best in fabrics, design, and styles, but we also want to give our customers the best in the entire experience from order to delivery to even customer service.


Contact info

3.7

Average

TrustScore 3.5 out of 5

43 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(43)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed

We paid for 2 costumes in September to be sent to the UK by mid October for my son and his friend for Halloween.

Zero communication from the company. No despatch emails or tracking etc.

One arrived yesterday, very poor quality, no better than one off Amazon at 1/5 of the price. The second hasn’t arrived. My son is devastated. No response to emails

October 29, 2026
Unprompted review
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Reply from TakerlamaCosplay

We are truly so sorry for all the stress and disappointment this has caused you and your son. This is absolutely not the service and quality we aim to provide.

We apologize for the lack of shipping notifications, tracking updates and delayed replies to your emails.
We see one costume has arrived but with unsatisfactory low quality, and the second one is still missing.

Could you please share your order number and photos of the costume you received?
We can offer you two options:

1. Full refund for both costumes; you can return the received one following our return guide.
2. Partial refund compensation, and we help trace the missing parcel.

Please let us know what you would prefer. We will sort this out for you urgently.

Best regards,
Support Team


Update:
Here is the tracking for the second package https://www.fedex.com/wtrk/track/?trknbr=879189014076 , it shows it is deliverered yesterday , have you receive it ?

Rated 5 out of 5 stars

Outstanding experience

Outstanding experience. Needed 2 costumes expedited to Australia. From placing the order to delivery, it was 4 days over a weekend. Amazing!

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

This is a fraudulent company

This is a fraudulent company. I paid for a pre-made Halloween mask. They said processing is 7-15 days. At day 20 they had not shipped and asked me for $29 us extra in shipping. I am in Canada so $44 canadian. I already paid $12 shipping for faster shipping when I ordered. It said it would arrive before Halloween on their website when I ordered but now I am getting the run around and they have said if I don't pay the extra shipping I will get it in November.

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Spider man suit (kids)

Great product and great customer service! My son was very excited to order this custom Spiderman suit. I was worried it was a scam at first because it took a while to get here, but there was always communication when I reached out and emailed them, which I appreciated. Because it took so long, they offered expedited shipping, and when we got the costume, we were very impressed!

October 20, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m very happy with how this costume…

I’m very happy with how this costume turned out! The colors are vibrant, the design is beautiful, and it photographed amazingly at Comic-Con. It was comfortable enough to wear throughout the day, and I received so many compliments.

The fit was slightly loose on me, which caused some bunching in the front and around the legs, but it still looked great once I adjusted the fabric properly. Overall, the costume arrived in time for my event, looked true to the character, and brought my Spider-Byte look together beautifully. I would order from this seller again! 💜🕷️

October 10, 2026
Unprompted review
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Reply from TakerlamaCosplay

thank you so much for your comments .

Rated 1 out of 5 stars

If I could rate this no stars I would

If I could rate this no stars I would. Do not trust the shipping or processing timelines advertised on Takerlama.com.

I placed an order on September 4th for an item explicitly marked as having a "7-12 day" processing window. They held my $205.57 for 24 full days without ever shipping it.

Customer support ("Candy") repeatedly ignored my requests to speak to a manager, gave contradictory timelines, and tried to back out of a cancellation. I had to threaten formal regulatory action to get them to submit a refund log. Total breach of contract and terrible merchant standards. Avoid this store.

UPDATE (OCTOBER 10):
My refund eventually processed, but ONLY because I threatened this company with federal and international regulatory action. Since the refund cleared, customer service has continuously badgered and pressured me with private emails demanding that I delete this review.

It is completely obvious that this company browbeats, manipulates, and harasses their customers into removing negative feedback to artificially inflate their score. Do not trust their overall rating on this platform. They aggressively try to bully people into hiding the truth about their terrible delays and customer service. My review is staying up permanently.

September 27, 2026
Unprompted review
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Reply from TakerlamaCosplay

Hello i feel so sorry that you are not satisfied with the handling time. We will improve the tailoring time later. I applied refund as soon as you said cancelation, have you received the refund ?

Rated 5 out of 5 stars

Ordered a homelander costume and it…

Ordered a homelander costume and it arrived within 2 weeks! Any questions I had were answered in a timely manner and the guy was accomodating. The suite itself is great quality and fit perfectly, would highly recommend!!

May 13, 2026
Unprompted review
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Reply from TakerlamaCosplay

Thank you so much for your comments. Have a nice day

Rated 4 out of 5 stars

The boots were beautiful just a little…

The boots were beautiful just a little big and the toes hurt my feet a bit but I am happy with my purchase and the seller was very helpful and kind.

March 24, 2026
Unprompted review
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Reply from TakerlamaCosplay

Thank you so much for your comments , hope you will have a nice day

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Rated 5 out of 5 stars

Green Lantern costume -- excellent seller and quality product

Excellent seller and quality product. Had a slight issue likely caused by Customs inspection, which damaged a small piece, but Takerlama, even while on vacation, responded and replaced the part. Highly recommended!

March 4, 2026
Unprompted review
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Reply from TakerlamaCosplay

thank you so much for your comments

Rated 3 out of 5 stars

It fits but…

I ordered a spider byte suit from them early September and unfortunately it got lost in the mail so I emailed them about it and they sent me a new one and it arrived the day for Halloween (yay) I will say when it came to my replacement suit they didn’t tell me when they shipped it out so I didn’t know it was already on the way until I emailed them so that’s a downside for me. And will I love the suit maybe I should’ve gotten it custom sized because I ordered a medium (because usually I’m a large-xl) bc wanted a tight fit and while it does fit the way I wanted it to in the right places, it’s really baggy in the front private area and it only looks normal when I’m standing still and no matter how many times I pull it up it just slides down n gets baggy again every time I watch so I’m constantly pulling it up. I’ve tried shrinking it in the wash hoping it would help and it won’t shrink (which is sort of a good thing) but the front private area is just really bugging me and I know if I ordered a small it would be too tight and wouldn’t fit.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Support super helpful and fixed issue night of, quality was pretty good

My package had an issue but they responded that night offering the missing products cost to be removed and to send me it anyway that night so the service was super helpful! Also the quality of the piece that arrived was pretty good for the price

October 15, 2025
Unprompted review
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Reply from TakerlamaCosplay

Dear Alexandra Pedrotty:
Sorry to hear that you have not received the wig, I'd like to send you a new wig free, would you like it ?

Rated 5 out of 5 stars

Very Happy - great customer service - great price

Ordered my daughter a costume, it came quickly - the price beat everyone else and the quality was better than the same character outfit we saw at Walmart which was $10 more than what we paid. Customer service was quick to respond to my questions. I would absolutely order from here again. It was a great experience.

September 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Red and White Superman costume is awesome

Seen the white and red version of the classic 1978 Superman costume on night on your website. I decided as it was in the Canadian colours, it would make for another cosplay option for my local convention and special appearances in town. It finally arrived after a series of errors with the courier involved but it fits fine and looks well put together.

March 14, 2025
Unprompted review
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Reply from TakerlamaCosplay

Thank you so much for your comments and hope you will have a nice day

Rated 5 out of 5 stars

Ordered a Halloween costume (the orange…

Ordered a Halloween costume (the orange dunkin tracksuit)- it shipped almost immediately, and although there were some issues with the local delivery service the costume got to me in time for Halloween. Great quality for the price.

October 26, 2024
Unprompted review
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Reply from TakerlamaCosplay

thank you so much for your review and hope you will have a nice day

Rated 5 out of 5 stars

Custom Tailored Long-tailed Jacket

Ordered a suit jacket with custom tailored measurements on a whim and didnt have high hopes for it turning all that great being online and the poor quality experience ive had with stuff online. Got my tuxedo front long-tailed jacket in the other day and as soon as i tried it on it blew me away. Fits like a glove with measurements i took myself and the fabric material+stitching is right on point. Still cant believe what i got for $100 bucks. I got it for a Halloween costume but now im gona be looking for excuses to wear this tailored jacket.

October 5, 2024
Unprompted review
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Reply from TakerlamaCosplay

Thank you so much for your comments and hope you will have a nice day

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Rated 5 out of 5 stars

Great communication and customer service

Communication was great even when I ordered a costume that was too large, they were willing to exchange it for smaller size.

September 11, 2024
Unprompted review
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Reply from TakerlamaCosplay

Thank you for your comments and hope you will have a nice day, when you need costume next, remember Takerlama.com

Rated 5 out of 5 stars

Great contact

Great contact, worked with me to get the outfit sorted. trousers were a lil loose but otherwise it looked amazing was the light weight i needed and got lots of positvie comments at the con

July 22, 2024
Unprompted review
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Reply from TakerlamaCosplay

Thank you so much for you comments.Pls visit Takerlama.com for more funny cosplay ideas.

Rated 5 out of 5 stars

Ordered a vault suit from them a while…

Ordered a vault suit from them a while back. Ended up having some issues with some of the items on the suit but after talking with the company, they offered to send me a new vault suit. I really do appreciate their willingness to make things right. Besides the small issues I had with the vault suit quality was awesome! Shipping takes a bit but that’s normal with international orders.

August 29, 2024
Unprompted review
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Reply from TakerlamaCosplay

Thank you so much for your comments. I feel so happy to hear that you are satisfied with our customer service

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