Excellent communication. They kept updating me. Were honest and made all effort to provide the item I wanred. Neat stitching and pretty fast with orders. Very reasonable prices as well. I recommend t... See more
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This is my first order. I ordered similar product in amazon but even after 3 days of order no information of product delivery. So not to take risk, I searched other online site and found Talash .... See more
Company replied
We love Ahmedabad.com. I have been using it since last 20 years, sending gifts, flowers and chocolates and other gift articles not only to Ahmedabad but other cities as well. They offer excellent serv... See more
Hi My order number is #100077925 is hasn't been shipped . its says shipping address is incorrect how its possible as other order shipped on same address by same courier services . This is ridiculo... See more
Company details
Written by the company
Talash is a one-stop destination for all your ethnic wear needs. Our goal is to provide a hassle-free and enjoyable shopping experience to our customers. We have the biggest collection of Indian dresses like Sarees, Salwar Kameez, Kurtis, Lehenga Choli and Bridal wear in all sizes and colors. We are providing world wide shipping with the best rates since 2000 also Talash.com is the largest e-commerce store for women ethnic collections which is worth giving one try and we assure you won't regret :)
Contact info
201, Akshat complex, Near Mithakali six Road, Navrangpura, 380009, Ahmedabad, India
- +91-9227200566
- support@talash.com
- talash.com
Talash.com is the perfect gifting site
Talash.com is the perfect gifting site. I would like to recommend to my family and friends. It helps you to connect with your loved ones. Thank you Talash.com for such a quick and on time delivery of the product.
July 15, 2019
Unprompted review
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Loved the service...I placed order at…
Loved the service...I placed order at 9.30 pm and next day 2 pm my mom recieved birthday cake and flowers exactly same as shown in picture.I was little worried based on reviews here.
The delivery guy had called my parents but they were out so they helped and coordinated to drop off at neighbour's place.Great service instead of taking it back !!!
Loved the service and also I have placed order for 2 E-Vouchers and got both via email.I chatted with customer care and even they called to inform about delay of 1 E- voucher overall satisfied.
Extremely happy and will use it again!Hope I get same service!
Pal
June 29, 2019
Unprompted review
I had a very bad experience.
I had a very bad experience. I order for Father’s Day.
First order, A combo of flowers and fruits. The order was delivered without flowers. Flowers delivered late evening, were all in bad condition and arrangement was ordinary not even 30% of what is shown on the site , I paid $43 for that. Fruits arranged in a basket that we take to mandir. Not even 50% of what shows on the site
Second order, was a chocolate bouquet with “I love you” sign. Order delivered with no arrangements, no ribbon (nothing), just chocolate cellophane taped around a bunch of flower.
Sent visual of the order delivered, customer service representative agreed on the first instance that it was not what was to be delivered and will ask the vendor to redeliver or refund my money. After 5 days of calling India, yesterday representative says sorry, vendor delivered what was asked for just the arrangement is not there and said he can’t do anything. I asked to talk to manager , no reply after that.
My question to talash team is why u put the pictures when you can’t deliver even the 70% of what is shown. Really bad experience. No consistency and very poor customer service. Poor quality of order delivered. I will ask all my friends and internet user not to order from here as they don’t deliver what is shown. Total waste of time and specially hard earned money.
No grievances and complaint department number.
June 22, 2019
Unprompted review
Still did not receive mothers day gift
Still did not receive mother's day gift. Placed order on 8th May and today is 15th May. Customer service keeps saying give us some more time. They don't want to cancel the order also.
May 16, 2019
Unprompted review
Reply from Talash
Dear Prasad,
Thanks for sharing your feedback!
We unable to find your order ID to revert or provide you a best solution.
Kindly drop an email with your order ID at support@talash.com, so we can have a look and do the needful.
Regards,
Talash Team
Highly unprofessional! ZERO STARS!
My order for Mothers day was delivered 3 days later despite the promise to be delivered on time.
I had to raise 2 support tickets to get some attention but only to get pre-typed responses back.
I DO NOT RECOMMEND THIS WEBSITE!
I WISH THERE WAS AN OPTION FOR 0 STARS
May 15, 2019
Unprompted review
Reply from Talash
Dear Shabbir,
Thanks for sharing your feedback!
In context of your above rating for your order.
Please be noted that the order was received at the same day, i.e. on 12th May.
Hence, the order was not fulfilled on the same day due to mother’s day rush hours. Wherein we apologized and emailed you on the same day asking for an alternate date.
We again apologize for inconvenience caused to you. We have delivered the order at the door-step. We humbly request you to reconsider us and give a feasible rating.
We optimise a positive review from your end.
Regards,
Talash Team
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Wonderful service & On time Delivery👍🏻👍🏻👍🏻
Hi Team,
Thank you so much for your great service. I had ordered gifts for Mother’s Day during the late hours, and hence i really had a doubt whether the gift would reach on time. But you guys had done a wonderful job and the gifts were delivered on time. Thank you so much once again, i shall definitely come back here again.
May 13, 2019
Unprompted review
Mother's day gift not shipped
Review comments update after service provider update:
Recipient is happy even after late delivery. Presentation of the gift by provider seems great. Provider explained the process and reasons for late delivery. I am changing the review rating from 1 to 4. I am satisfied with the service !
initial review:
-------------------------------
I have ordered same day delivery to send a gift for mother's day. it was not shipped on Mother's day.
May 12, 2019
Unprompted review
Reply from Talash
Feb 20, 2019
Dear Paramesh,
Thank you for sharing your concern!
For your order. Please be noted that we have mentioned on our website for No Delivery Commitment.
- Your order was placed on the same day, i.e. on 12th May at 07:14 AM.
- We had called you and over the call we have updated you that because of the last minute rush our vendor cannot make the delivery for the order, hence please let confirm us for the delivery of the order on 13th May 2019. After the confirmation received from your end on the call for the delivery, we made the delivery for the order on 13th May 2019.
- Also, after the delivery, we do follow the process to call the receiver and confirm for the quality check of the delivery. We have received the feedback from your receiver that they were happy with the delivery of the order and was even waiting to get the order too.
Please understand that we follow FIFO (first in first out) process, all the advance were ordered deliver before your order.
Anyhow, our customers are the best resource to gauge our service to bring us a clear view, as where we stand.
We cordially request you to reconsider your review and rate us in a feasible manner.
Thanks and Regards
Customer Support Team
Talash.com
Got best service n will come back
Got best service
Very punctual n courteous service
Polite staff also
April 29, 2019
Unprompted review
Reply from Talash
Dear Pradip,
Greetings of the day!
Thank you for taking interest and opted to purchase product(s) from us!
We are glad and overwhelmed after seeing your positive ratings and comment, we will make sure that, we maintain our healthy relationship in future.
Thanks a lot for your time and effort, we anticipate more of your interest on our website, to let us cater the way you want.
Warm regards,
Talash.com (CSR)
Awesome experience
I am so happy placing the order through them because the products were delivered on time and the way I wanted them to be i.e. a surprise for my family members in India. I would highly recommend this website to others - very professional and excellent customer service!
March 18, 2019
Unprompted review
Reply from Talash
Dear Gurpreet,
Greetings of the day!
Thank you for taking interest and opted to purchase product(s) from us!
We are glad and overwhelmed after seeing your positive ratings and comment, we will make sure that, we maintain our healthy relationship in future.
Thanks a lot for your time and effort, we anticipate more of your interest on our website, to let us cater the way you want.
Warm regards,
Talash.com (CSR)
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Amazing Delivery of Flowers
Hi. My order was delivered excellently. Superb delivery and really fresh flowers. Thank You.
March 11, 2019
Unprompted review
Reply from Talash
Dear Troyeeka,
Greetings of the day!
Thank you for taking interest and opted to purchase product(s) from us!
We are glad and overwhelmed after seeing your positive ratings and comment, we will make sure that, we maintain our healthy relationship in future.
Thanks a lot for your time and effort, we anticipate more of your interest on our website, to let us cater the way you want.
Warm regards,
Talash.com (CSR)
worst service.
February 15, 2019
Unprompted review
Reply from Talash
Dear Tanvir,
Thank you for sharing your concern!
For your order. Please be noted that we have mentioned on our website for No Delivery Commitment.
- Your order was placed at the same day, i.e. on 14th Feb at 11:51 AM.
- We mentioned the delivery time is between 9 AM to 8 PM anytime (The same we mention on our site, as no time commitment shall be given).
- Your order was delivered at 7 PM approx., as per the same day commitment.
Please understand that, we follow FIFO (first in first out) process, all the advance were orders deliver before your order.
Anyhow, our customers are the best resource to gauge our service to bring us the clear view, as where we stand.
We cordially request you to reconsider your review and rate us in a feasible manner.
Many thanks,
Talash.com
Hi m neha,
Hi m neha,
Horrible service, i don't know how this site is still in service.i order bookey on valentien's special surprise and these people not delivered.they never reply on support ticket and never pic my phone calls.tracking information also not updating .i tried 100 times to make call but they did answer. Fake site if u spoil yur surprise plz visit this site. Fake people n fake site.
February 15, 2019
Unprompted review
Reply from Talash
Dear Neha,
Thanks for sharing your feedback and accept an apology for all inconvenience.
To give you the right solution we need your order number and concern for the same. If you do not want to share order number here in that case you can send email on support@talash.com. Our customer support will revert you within 24 hours.
Thanks
LOVED IT............
I am very happy for choosing this site for delivering love to my valentine.
I ordered a bouquet and is delivered within 3 hours on 14th feb.
Thank you so much for making my day awesome.
February 14, 2019
Unprompted review
Reply from Talash
Dear Pooja,
Greetings of the day!
Thank you for taking interest and opted to purchase product(s) from us!
We are glad and overwhelmed after seeing your positive ratings and comment, we will
make that, we maintain our healthy relationship in future.
Thanks a lot for your time and effort, we anticipate more of your interest on our website, to let us cater the way you want.
Warm regards,
Talash.com (CSR)
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Fraud company
Hello
It's a fraud company if you want to spoil your day or occasion than deal with this fraud company.
Fraud person take your money and not delivered your product.
Customer support is very bad
It's totally making fool.
February 7, 2019
Unprompted review
Reply from Talash
Dear Praveen,
We always welcome and appreciate feedback from our customers, regardless of positive or negative.
The order was not delivered due to heavy rush and less time between order placement and delivery window (as it was for the same day). Our apology.
We have refunded the amount into your account, as per the request.
We apologise again for the inconvenience to you.
Regards,
Talash Team
I wish surprised with the promptness
I was surprised with the promptness . After placing the order, I think it reached my friend's doorstep in 4 hours. They even contacted me ahead of delivery.
Superb service, pricing and fresh flowers.
It made both of our day.
January 30, 2019
Unprompted review
Reply from Talash
Dear Ashley,
Greetings of the day!
Thank you for taking interest and opted to purchase product(s) from us!
We are glad and overwhelmed after seeing your positive ratings and comment, we will
make that, we maintain our healthy relationship in future.
Thanks a lot for your time and effort, we anticipate more of your interest on our website, to let us cater the way you want.
Warm regards,
Talash.com (CSR)
The experience I had with Talash was…
The experience I had with Talash was very good. Truly professional and very much trustworthy. And a perfect website to send gifts to your loved ones. Let me cross my fingers for this Valentine. :)
January 17, 2019
Unprompted review
Reply from Talash
Dear customer,
Greetings of the day!
Thank you for taking interest and opted to purchase product(s) from us!
We are glad and overwhelmed after seeing your positive ratings and comment, we will
make that, we maintain our healthy relationship in future.
Thanks a lot for your time and effort, we anticipate more of your interest on our website, to let us cater the way you want.
Warm regards,
Talash.com (CSR)
Your service is super awesome.
Your service is super awesome.. I'm impressed
January 17, 2019
Unprompted review
Reply from Talash
Dear customer,
Greetings of the day!
Thank you for taking interest and opted to purchase product(s) from us!
We are glad and overwhelmed after seeing your positive ratings and comment, we will make sure that we maintain our healthy relationship in future.
Thanks a lot for your time and effort, we anticipate more of your interest on our website, to let us cater the way you want.
Warm regards,
Talash.com (CSR)
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customer service is very very bad
Hi I am Vineet Joshi and these people are fake. They never reply on support tickets, they never pick my phone call, They tracking information is also not updating. Dont trust these people. I am going to write this trustpilot.com, consumercomplaints.in, and many more.
This issue happened to me 4th time... Very very very bad service.
January 15, 2019
Unprompted review
Reply from Talash
Dear Vineet,
Welcome to our hive!
In context of your last correspondence.
- The order received on 13th January (Sunday), the order was shipped on 15th as courier companies were closed due to Makarsankranti.
- The delivery lead time 3 - 5 working days and our seller has shipped within the
time.
- The tracking details as follows
Tracking # 100100177487
The order is in transit, it will get delivered soon at the given address.
Thanks a lot for your time and effort, we anticipate more of your interest on our website,
to let us cater the way you want.
The order lined up on time, kindly reconsider the rating and oblige us for the same.
Warm regards,
Customer support team
Ph: +91-79-26425160
Horrible service!!
Horrible service!!
How this site is still in business it baffles me. Diwali sweets were ordered from India for me (in US). They delivered the the order to the wrong address (which they repeatedly denied) until proof of incorrect delivery address was provided by the mail carrier (USPS). They tried to deliver 2nd time, and the shipment was returned back to sender - again who knows where they sent the shipment. We called their customer service so many times (that too internationally) & every time their responses was super lousy. Poor follow-up of every action item they agreed to.
January 13, 2019
Unprompted review
Reply from Talash
Hello Mr Rastogi,
Greetings of the day!
I have checked with our Team and based on that I want to update you that Rajbhog sweets have shipped first shipment which came back due to incomplete address.
After that, we had a talk with your father and on special request we have re-dispatched your order but second time also it returned back due to the address issue.
You can understand sweets are perishable in nature and thus now it is not possible for us to re-dispatch your order.
After the second parcel dispatch your father told us to make a correction and ship the order again but till the time the order was already shipped.
We have already incurred sweet+shipping cost 2 times.
We hope you understand our concern, putting yourself in our shoe and reconsider the rating. And we have shared you tracking details from USPS on your email ID for both the times.
Regards,
Talash CS team
Excellent Service
I was little hesitant about sending items from US to Kolkata. However, their customer service made me completely confident when I called them and was able to talk to them and they promised me a timely delivery which in fact they did. The items delivered were exactly as described on the web site.
January 8, 2019
Unprompted review
Reply from Talash
Dear Saibal,
Greetings of the day!
Thank you for taking interest and opted to purchase product(s) from us!
We are glad and overwhelmed after seeing your positive ratings and comment, we will
make sure, and we will maintain our healthy relationship in future.
Thanks a lot for your time and effort, we anticipate more of your interest on our website, to let us cater the way you want.
Warm regards,
Talash.com (CSR)
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