Talia Rae Reviews 

406
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, noting the excellent craftsmanship and high quality of the items, especially the necklaces. Many people also highlight the prompt and efficient delivery service, with items arriving quickly and as advertised. The overall service received from the company is frequently described as impressive, making for a very happy customer experience. However, some customers experienced issues with their orders, including double billing, knotted chains upon arrival, or receiving incorrect items. There were also instances of dissatisfaction with product quality, such as earrings where hair caught easily, a ring with a stone falling out, or a chain that felt flimsy. A few reviewers also reported not receiving their ordered items or invoices, and some found the customer service to be poor when trying to resolve these issues.

What people talk about most

Product

Customers generally express satisfaction with the product, often describing necklaces as beautiful, lovely,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the beauty, craftsmanship,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and quick delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and speed. Customers... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many customers expressing satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service, quick despatch and tracking. Beautiful product. I bought the infinity knot with matching earrings for my wife this Xmas. We've had a tough year so wanted to give her a personal... See more

Rated 5 out of 5 stars

I had to hold it back several days until today - my wife’s birthday! She loved it, from the moment she opened the box, and she read through the card, and the sentiments on it. It made her laugh, whic... See more

Rated 5 out of 5 stars

First purchase from this company & I couldn't be happier. The necklace is beautiful,lovely package & the words fantastic, my daughter loved it as it was a birthday gift. Very prompt delivery. Very Ha... See more

Rated 5 out of 5 stars

"Proposed to my girlfriend at Old Faithful in Yellowstone, the perfect place with the perfect betrothal lovers knot necklace. Furthermore, the necklace box was of such lovely quality, the bright ligh... See more

Company replied


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Repair Service

Written by the company

At Talia-Rae, we believe jewellery should do more than simply look beautiful it should mean something. As a family-run brand, we create handcrafted pieces that carry emotion, connection, and purpose. Every item is thoughtfully designed with love and made to celebrate you, your story, and the people who matter most in your life. We operate with trust, dedication, and a genuine passion for our craft. From careful material selection to strict quality control, each piece is made to last and designed to make you feel confident, elegant, and connected. Whether you’re gifting a loved one or treating yourself, our mission is to bring people together through meaningful jewellery that resonates. Why Customers Choose Talia-Rae • Fast and reliable global delivery • 24/7 customer support • Transparent pricing with no hidden fees • Experienced and detail-driven craftsmanship • Handcrafted, meaningful jewellery made with care • Strict quality control for every product • Money-back & satisfaction guarantee • A brand built on family values and trust Our Commitment We’re dedicated to offering a luxury experience that is simple, friendly, and deeply personal. From your first visit to the moment your jewellery arrives, we want you to feel valued, understood, and completely satisfied. Thank you for choosing Talia-Rae. We’re excited to be part of your story.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

406 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(406)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Wedding

Given to my daughter for her upcoming wedding day she loves it and got rather emotional

December 14, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you for your lovely review. We’re delighted to hear that your daughter loved the gift and that it made her emotional on her upcoming wedding day. Your support is greatly appreciated.

Rated 5 out of 5 stars

"Very good service

"Very good service, came on time"

December 14, 2025
Unprompted review
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Reply from Talia Rae

Thank you, Malcolm, for your review. We’re pleased to hear that you were happy with our service and that your order arrived on time. Your support is greatly appreciated.

Rated 5 out of 5 stars

Really pleased when it arrived

Really pleased when it arrived, looks great and my wife loves it.

December 14, 2025
Unprompted review
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Reply from Talia Rae

Thank you, David, for your kind review. We’re delighted to hear that your order arrived safely, looks great, and that your wife loves it. Your support is greatly appreciated.

Rated 5 out of 5 stars

Cute ☺️

Cute ☺️
It's a Present for my Daughter I'm Sure she will love it ❤️

December 14, 2025
Unprompted review
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Reply from Talia Rae

Thank you, Deborah, for your lovely review. We’re delighted to hear that you think it’s cute, and we hope your daughter loves her gift. Your support is greatly appreciated.

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Rated 5 out of 5 stars

"Fabulous piece

"Fabulous piece. Great quality. My wife absolutely loves it, won't take it off. Great value too"

April 10, 2025
Unprompted review
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Reply from Talia Rae

Thank you, Sean, for your wonderful review. We’re thrilled to hear that your wife loves the piece and that you’re pleased with the quality and value. Your support is greatly appreciated.

Rated 5 out of 5 stars

Excellent Service

Well it’s a Christmas gift for my daughter but I’m sure she will love it as I know I do thank you and also delivery was really quick Thank you sooo much :-)

December 5, 2025
Unprompted review
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Reply from Talia Rae

Thank you, Linda, for your lovely review. We’re delighted to hear that you’re happy with your purchase and that delivery was quick. We hope your daughter loves her Christmas gift as much as you do. Your support is greatly appreciated.

Rated 5 out of 5 stars

Lovely piece

Lovely piece, my wife was really happy.

December 17, 2024
Unprompted review
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Reply from Talia Rae

Thank you, Mike, for your kind review. We’re delighted to hear that your wife was really happy with the piece. Your support is greatly appreciated.

Rated 5 out of 5 stars

"Very pleased with overall transaction…

"Very pleased with overall transaction - good communication, timely posting, and a nice looking product."

December 13, 2025
Unprompted review
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Reply from Talia Rae

Thank you, Ray, for your kind review. We’re delighted to hear that you were pleased with the overall transaction, communication, and timely delivery, and that you are happy with the product. Your support is greatly appreciated.

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Rated 5 out of 5 stars

A quality gift

A charming gift of quality which my daughter will treasure

December 18, 2024
Unprompted review
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Reply from Talia Rae

Thank you, Sheila, for your lovely review. We’re delighted to hear that you’re pleased with the quality and hope your daughter treasures her gift. Your support is greatly appreciated.

Rated 5 out of 5 stars

Beautiful necklace in a gorgeous…

Beautiful necklace in a gorgeous presentation box. Looks stunning and I can't wait to give it to my daughter for her 18th Birthday. I would definitely recommend. Looks classy and elegant!"

December 13, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Katerina, for your wonderful review. We’re delighted to hear that you’re pleased with the necklace and its presentation, and we hope your daughter loves it on her 18th birthday. Your recommendation means a great deal to us.

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Rated 5 out of 5 stars

Christmas present

"It is stunning the wife will be very pleased its a Christmas present

December 2, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Mr. Jimmy, for your kind review. We’re delighted to hear that you’re pleased with the item and hope your wife loves it as a Christmas present. Your support is greatly appreciated.

Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace. Bought the first time for one of my daughters and she loved it. The sister saw it and loved and asked why I hadn't bought one for her and now I have bought the second necklace.

December 13, 2025
Unprompted review
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Reply from Talia Rae

Thank you, Leo, for your lovely review. We’re delighted to hear that your daughters loved the necklaces, and it’s wonderful that you were able to get one for the second daughter as well. Your support is greatly appreciated.

Rated 5 out of 5 stars

Bought for wife

Bought for wife. She loves it

December 12, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Michael, for taking the time to leave a review. We’re so pleased to hear that your wife loves it. Your feedback is greatly appreciated, and thank you for choosing us.

Rated 5 out of 5 stars

The design is great and the finish…

The design is great and the finish beautiful. The only thing that lets it down is the chain,which does not quite fit in with the quality of the necklace. It could do that be slightly bigger it small and looks flimsy and looks like a after thought. Comes in a nice presentation box . Don't be put off by the chain it's great value for money and a great present for the wife."

January 18, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Richard, for your thoughtful and detailed review. We’re delighted to hear that you loved the design, finish, and presentation box. We also truly appreciate your honest feedback regarding the chain; comments like yours are very valuable to us and will be taken into consideration as we continue to improve our products. We’re pleased to know that overall you found it great value for money and a wonderful gift for your wife. Thank you for choosing us.

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Rated 5 out of 5 stars

Beautiful necklace

Beautiful necklace. Great service

December 1, 2025
Unprompted review
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Reply from Talia Rae

Thank you, Barbara, for your lovely review. We’re so pleased to hear that you found the necklace beautiful and were happy with our service. Your support is greatly appreciated.

Rated 5 out of 5 stars

Necklace



"I was very impressed with the service I received from this company. They were very professional and answered my e-mail query to them in less than four hours and were only too happy to help me. The necklace I ordered is to be a gift for my daughter. I was delighted with the product when it arrived. It's really very pretty and of good quality. I would recommend this company and I would definitely also purchase from them again in the future."

May 5, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you so much, Julie, for your wonderful and detailed review. We’re delighted to hear that you were impressed with our service and that your enquiry was handled promptly. It’s especially lovely to know that you’re happy with the necklace and its quality, and that it will be a gift for your daughter. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Good company good price and good value.

Good company good price and good value.

December 13, 2025
Unprompted review
Talia Rae logo

Reply from Talia Rae

Thank you, Neil, for your review. We’re pleased to hear that you found our company, pricing, and value to be good. Your feedback is greatly appreciated

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