TALOR Home & Garden Reviews 531

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Placed an order August 2023, nearly £1,500. Then one week later they went into administration,apparently owing over £450,000!! I have tried and tried to contact them, to no avail. They did start tradi... See more

Rated 5 out of 5 stars

Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... See more

Company replied

Rated 5 out of 5 stars

Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... See more

Company replied

Rated 4 out of 5 stars

Priced as a top end outdoor sofa, and at first impression really pleased with the quality and overall finish. Looks great and is certainly really comfy. I'm a bit concerned the plastic bracket for the... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cane Furniture Store
  4. Furniture Accessories
  5. Garden Furniture Shop
  6. Outdoor Furniture Store

About TALOR Home & Garden

Written by the company

TALOR is a high-end online furniture company shipping across the UK and Europe. Founded in May 2019, we started as a specialist supplier of rattan garden furniture but quickly expanded our range to offer outdoor fabric furniture, pergolas, outdoor rugs, artificial green walls and artificial grass, fire pits, parasols and more.

We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.

We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.

We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.

Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.

We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.

Take A Load Off, Relax

Shop now, at www.talor.co.uk

Contact info

4.2

Great

TrustScore 4 out of 5

531 reviews

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Rated 5 out of 5 stars

Very good price,

Very good price and quality, and delivery was on time, would definitely recommend them to all.

Brian

May 12, 2022
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Reply from TALOR Home & Garden

Thank you for your kind review, it is very much appreciated. It has been our absolute pleasure :-)

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Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end. Thoroughly recommend.

May 11, 2022
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Reply from TALOR Home & Garden

Thank you for your kind words, you are very welcome and have been a pleasure to deal with. Enjoy your lovely new furniture :-)

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service and amazing customer service - would totally recommend

May 10, 2022
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Reply from TALOR Home & Garden

Thank you for your review and your kind words, they are greatly appreciated. Customer Service is very important factor in our company ethos and it really is our pleasure :-)

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the corner sofa set is of high quality very pleased very good value for money

May 10, 2022
Unprompted review
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Reply from TALOR Home & Garden

Thank you Dawn for your review and your kind words, they really mean a lot to us. I hope we get plenty of sunshine this summer for you to enjoy your lovely furniture :-)

Rated 5 out of 5 stars

Thank you so much for my new garden…

Thank you so much for my new garden furniture. We love it 😊

Fantastic service, the delivery guys were awesome and great communication.

I would not hesitate in buying from you again and will definitely recommend you to my friends and Family.

May 10, 2022
Unprompted review
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Reply from TALOR Home & Garden

Thank you so much for your lovely review. We do love a satisfied customer here at Talor HQ :-) So pleased you love your new furniture and I hope it gets plenty of use over the Summer :-)

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Rated 5 out of 5 stars

Excellent furniture lovely Company to…

Excellent furniture lovely Company to deal with very helpful delivery very efficient.

May 10, 2022
Unprompted review
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Reply from TALOR Home & Garden

Thank you Jacqueline for your kind words, they mean a lot. We are only a small team and we really appreciate all our lovely customers :-)

Rated 5 out of 5 stars

The most expensive Sunlounger I’ve ever…

The most expensive Sunlounger I’ve ever bought but well Worth it, it’s very comfy and I love the fact that you get a protective cover to put over it for all year round protection

May 6, 2022
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Reply from TALOR Home & Garden

Thank you Marion for your kind review! I'm glad you are so pleased with your purchase - expensive but worth it :-)

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Rated 5 out of 5 stars

Excellent furniture with great…

Excellent furniture with great weatherproof fabric ideal for the outdoors

May 6, 2022
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Reply from TALOR Home & Garden

Thank you so much for your kind review and enjoy your furniture now the sun has arrived :-)

Rated 5 out of 5 stars

Good quality sofas delivered on time

The Talor website offers a good range of garden furniture. The quality is good for the price. The ordering process was easy and the communication to arrange delivery was good. Goods arrived on time and well packaged. Minimal self assembly was required. We are very happy with our new sofas. Thank you Talor!

May 6, 2022
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Reply from TALOR Home & Garden

You are very welcome and thank you so much for your lovely review, it is much appreciated!

Rated 5 out of 5 stars

Ordered the Ethos large corner sofa

Ordered the Ethos large corner sofa. Delivered quickly and on time. Love the sofa, very good quality

May 5, 2022
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Reply from TALOR Home & Garden

Thank you Mandy for your kind review, I hope you get lots of sunny days this year to enjoy your furniture :-)

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Rated 5 out of 5 stars

Excellent Amalfi garden table and chairs

Bought Amalfi garden table and chairs. Super quality, fast delivery and excellent customer care.

May 5, 2022
Unprompted review
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Reply from TALOR Home & Garden

Thank you Terry for your review, it is much appreciated and now the sun is showing its face, I am sure you are going to get lots of use out of your new garden furniture :-)

Rated 5 out of 5 stars

Great service

Quick at responding to emails with answers and suggestions. The delivery service was OK considering we are in Northern Ireland and it was dependent on a third party.

May 1, 2022
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Reply from TALOR Home & Garden

Thank you Rita for your review, it always takes a little longer than we'd like to get our orders to Northern Ireland unfortunately. I hope you enjoy your furniture :-)

Rated 5 out of 5 stars

Outstanding quality

The products' design and quality are outstanding. Furthermore, customer service is excellent, prompt, and always helpful. I would strongly recommend Talor to anyone searching for the greatest deal. Thank you Talor!

May 1, 2022
Unprompted review
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Reply from TALOR Home & Garden

Thank you Eda for your very kind words, it has been our absolute pleasure dealing with you and if you ever need any assistance, please don't hesitate to contact us :-)

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Rated 5 out of 5 stars

Oxford 2 seater settee and chairs

Very pleased with my patio set. The items were very well packaged and arrived earlier than the predicted date. I was kept well informed re the progress of my order.

April 25, 2022
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Reply from TALOR Home & Garden

Thank you Nicola for your lovely review and I hope you enjoy your patio set - especially now the sun is making an appearance :-)

Rated 5 out of 5 stars

Excellent from start to finish!

Excellent from start to finish!! Would not hesitate to use Talor again, product is exactly as expected and great quality, and the VIP delivery service well worth the additional payment. Thank you!

April 23, 2022
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Reply from TALOR Home & Garden

Thank you so much for your lovely review! We really value your comments and it has been our absolute pleasure :-)

Rated 5 out of 5 stars

Impeccable service

Impeccable service and prompt reply to all queries. We had a few issues which were dealt with immediately and made us feel that we are valued as customers. We're just about to receive our second order, an outdoor settee & dining table and if that is as stunning as the first delivery, dining table with fire pit, we will definitely recommend and buy again.

April 22, 2022
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Reply from TALOR Home & Garden

Thank you for your lovely review, it is very much appreciated. We are only a small team here but we try our best to make all of our customers feel important and valued, so thank you for your kind words :-)

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