tapin.gg Reviews 

2,073
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and coaches for their exceptional skill, professionalism, and friendly demeanor, often highlighting their ability to provide insightful guidance and adapt to individual needs. Many people appreciate the detailed lessons and the overall positive user experience, noting the efficiency and helpfulness of the service provided. The customer service is also consistently commended for its responsiveness and willingness to resolve issues effectively. However, some customers also noted significant problems with purchased accounts, including issues with logging in, accounts being unlinked, or not receiving account information as promised. Additionally, a few other people felt that some coaches or teammates did not possess the expected skill level, leading to concerns about the effectiveness of the service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising coaches and teammates for being amazing,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the overall experience great and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and dedication of coaches who... See more

Product

Customers consistently note positive experiences with the product, highlighting enjoyable games and helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Xuxu Is such a genuine, highly skilled and experienced Jungle coach that has catered to my jungle climb needs. Adapting to playstyles that relate to the current game and meta, learning new macro, to... See more

Rated 5 out of 5 stars

I had a really good experience with KataKing (LianHua). It was very insightful and they paid so much attention and even offered a longer session than what's advertised. I would 100% recommend selectin... See more

Rated 5 out of 5 stars

Buying accounts here in Tapin, is not only safe and secure but it’s actually Legit. I was a little scared at first but after buying my first bulk of accounts, I saw that this is a legit business and I... See more

Rated 5 out of 5 stars

The manager of this site was super helpful even though I made a huge mistake on my part. My original review was for another site by the name of Tapin Shop. The manager reached out, helped me with my i... See more

Company replied


Company details

  1. #50 of 120 best companies in Gaming service Provider

Written by the company

TapIn matches gamers with better teammates in 1-click.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(2,073)

635 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rapita really good player

It was really fun to play with her, she thaught me many things in terms how to play macro and even though she is an adc main, her support skills were amazing too. I really enjoyed it and can recommend her 100%!!!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent coaching experience – highly recommend MarsheL

I had a great experience using Tapin.gg. My Valorant coach, MarsheL, was excellent at explaining everything in a clear and easy to understand way. He was very knowledgeable, patient, and made the coaching session both helpful and enjoyable.

What I appreciated most was how fun and comfortable he was to talk to. He took the time to answer my questions and gave me useful advice that I can apply in my games right away.

I would definitely recommend MarsheL to anyone looking to improve at Valorant, and I highly recommend Tapin.gg to anyone interested in professional coaching. Thank you for such a great experience!

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Literally nothing trust worthy and…

Literally nothing trust worthy and customer support is useless

February 11, 2026
Unprompted review
tapin.gg logo

Reply from tapin.gg

Hi Charles, that really stings to read — and honestly, if we made you feel unheard and like there was nowhere to turn, that's on us. You deserved better support than you got. I'm Infinity from the Tapin team and I'd love a chance to actually fix this. Please reach out to me directly at infinity@tapin.gg or on Discord (infinity2504) — I'll handle it personally.

Rated 4 out of 5 stars

How do I use this app

June 2, 2026
Unprompted review
tapin.gg logo

Reply from tapin.gg

Hi Malek! Welcome to Tapin 🙂 The easiest way to get started is to join our public Discord server — our team is active there and you can open a support ticket and we'll walk you through everything step by step. Join here: discord.gg/tapingg

Rated 5 out of 5 stars

ANDRET THE CARRY

THE BEST TEAM MATE I HAVE A LOT OF FUN 10/10 RECOMMENDED FOR EVERYONE GOD IRELIA 1V9 CARRY ME :D IM SO HAPPY WITH THIS TEAM MATE I WILL PAY EVERY DAY

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Very easy to order. It was handled quickly. And got teamed up with SayF. He is a very good and chill player we had a lot of fun playing games so I can just recommend him to anyone who doesn’t wanna lose and have fun while doing so :D

June 1, 2026
Unprompted review
Rated 2 out of 5 stars

I had a decent experience until I…

I had a decent experience until I bought from certain sellers wouldn’t recommend buying from Orion or mega store they pull back accounts and they won’t give you a refund!!!

February 21, 2026
tapin.gg logo

Reply from tapin.gg

Hi Jessica, we reached out to you directly to help get this resolved. Please check your inbox — we want to make sure you're taken care of personally.

We also want to clarify that Tapin.gg is a gaming companionship platform and we don't have sellers called "Orion" or "mega store," so this experience may have been with a different platform. That said, we're committed to helping you figure out what happened and pointing you in the right direction regardless.

Our team is here for you. 🙏

Rated 5 out of 5 stars

Get Coaching from Lightning

I was struggling in my rank in VALORANT and so I decided to search for coaching and was paired up with Lightning, He was a great coach and is willing to help me improve in many ways and pointed out my many mistakes that I have been making recently.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Too much $ wasted

It's more anxiety because their teamates can't carry. Not only do i need to worry about my LP, but then now i also have to worry about wasting money since the teamates are not that good.

May 21, 2026
Unprompted review
tapin.gg logo

Reply from tapin.gg

Hi James, I really understand where you're coming from — you came to Tapin to take the stress out of the game, and instead it added more. That's the exact opposite of what we're here for, and I'm genuinely sorry we let you down.

The whole point of Tapin is to make gaming feel fun again, not to add financial anxiety on top of ranked frustration. You deserved better, and that's on us.

I'd love to personally make this right. Reach out to me directly on Discord (infinity2504) or at infinity@tapin.gg — I have a gift waiting for you and I'll make sure we find you a teammate that actually fits your playstyle and level.

You shouldn't have to settle for a bad experience. Let me fix it. 🙏

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