tapin.gg Reviews 

2,088
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 656 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and coaches for their expertise, helpfulness, and engaging personalities, often providing in-depth guidance to improve skills. Many highlight exceptional customer service, noting the team's responsiveness and genuine care for clients. The overall user experience is positive, with people appreciating the straightforward service and supportive environment. However, some customers noted issues with account access, including accounts being pulled back, login problems, or unexpected password changes. These reviewers also expressed frustration over not receiving account information or facing recurring difficulties with purchased accounts.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, friendliness, and expertise.... See more

User experience

Clients share positive opinions on user experience, with many describing it as great and the best they've... See more

Service

Reviewers mention positive feedback about service, highlighting the in-depth and beneficial coaching... See more

Product

Customers had positive experiences with the product, with many expressing excitement to implement what they... See more

Customer service

Customers consistently note positive experiences with customer service, praising the communication with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a VOD review session with "Dracula", his coaching was very in-depth. After we reviewed one of my games he took me into the practice tool on league to work on my lvl 1 advantages with certain cha... See more

Rated 5 out of 5 stars

Xuxu Is such a genuine, highly skilled and experienced Jungle coach that has catered to my jungle climb needs. Adapting to playstyles that relate to the current game and meta, learning new macro, to... See more

Rated 5 out of 5 stars

I had a really good experience with KataKing (LianHua). It was very insightful and they paid so much attention and even offered a longer session than what's advertised. I would 100% recommend selectin... See more

Rated 5 out of 5 stars

Buying accounts here in Tapin, is not only safe and secure but it’s actually Legit. I was a little scared at first but after buying my first bulk of accounts, I saw that this is a legit business and I... See more


Company details

  1. #51 of 119 best companies in Gaming service Provider

Written by the company

TapIn matches gamers with better teammates in 1-click.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,088)

650 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ANDRET THE CARRY

THE BEST TEAM MATE I HAVE A LOT OF FUN 10/10 RECOMMENDED FOR EVERYONE GOD IRELIA 1V9 CARRY ME :D IM SO HAPPY WITH THIS TEAM MATE I WILL PAY EVERY DAY

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Very easy to order. It was handled quickly. And got teamed up with SayF. He is a very good and chill player we had a lot of fun playing games so I can just recommend him to anyone who doesn’t wanna lose and have fun while doing so :D

June 1, 2026
Unprompted review
Rated 2 out of 5 stars

I had a decent experience until I…

I had a decent experience until I bought from certain sellers wouldn’t recommend buying from Orion or mega store they pull back accounts and they won’t give you a refund!!!

February 21, 2026
tapin.gg logo

Reply from tapin.gg

Hi Jessica, we reached out to you directly to help get this resolved. Please check your inbox — we want to make sure you're taken care of personally.

We also want to clarify that Tapin.gg is a gaming companionship platform and we don't have sellers called "Orion" or "mega store," so this experience may have been with a different platform. That said, we're committed to helping you figure out what happened and pointing you in the right direction regardless.

Our team is here for you. 🙏

Rated 5 out of 5 stars

Get Coaching from Lightning

I was struggling in my rank in VALORANT and so I decided to search for coaching and was paired up with Lightning, He was a great coach and is willing to help me improve in many ways and pointed out my many mistakes that I have been making recently.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Too much $ wasted

It's more anxiety because their teamates can't carry. Not only do i need to worry about my LP, but then now i also have to worry about wasting money since the teamates are not that good.

May 21, 2026
Unprompted review
tapin.gg logo

Reply from tapin.gg

Hi James, I really understand where you're coming from — you came to Tapin to take the stress out of the game, and instead it added more. That's the exact opposite of what we're here for, and I'm genuinely sorry we let you down.

The whole point of Tapin is to make gaming feel fun again, not to add financial anxiety on top of ranked frustration. You deserved better, and that's on us.

I'd love to personally make this right. Reach out to me directly on Discord (infinity2504) or at infinity@tapin.gg — I have a gift waiting for you and I'll make sure we find you a teammate that actually fits your playstyle and level.

You shouldn't have to settle for a bad experience. Let me fix it. 🙏

Rated 1 out of 5 stars

I bought an account fell in love with…

I bought an account fell in love with it then the original owner took it back tappin never refunded me very unprofessional I tried to get another account and it was blocked they wouldn’t give answer I wouldn’t buy from them again #scammers

January 25, 2026
Unprompted review
tapin.gg logo

Reply from tapin.gg

Hi Amber, I completely understand how frustrating that must have been — you found someone you genuinely connected with and then lost access without a resolution. That's not okay, and I hear you.

I do want to clarify that this Trustpilot page is for Tapin.gg — our gaming companionship platform — not shop.tapin.gg, which is a separate service. Based on your experience with account purchases and ownership transfers, it sounds like your interaction may have been with shop.tapin.gg.

That said, I'm not going to brush you off with that. I'd genuinely like to look into what happened and see if there's anything we can do for you. Please reach out to me directly on Discord (infinity2504) or at infinity@tapin.gg and I'll personally investigate your case.

You deserved better, and I want to make sure you're taken care of. 🙏

Rated 5 out of 5 stars

Coach MarsheL

I enjoyed every second of the time I spent with my coach and found it super helpful to have some insight on how I can improve and how to play like a high level player big shout out to MarsheL if you have the chance definitely check him out

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

I chose Dracula in Tapin for my…

I chose Dracula in Tapin for my teammate of the day, we not just had a blast, the guy is literally a 1v9 machine, and the humor is 10/10 we played a lot that we did not notice the time, banger session, banger teammate 10/10.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

katakingxd is a solid midlander/Kat…

katakingxd is a solid midlander/Kat main that is a solid coach, easy to communicate with, and is a very solid player that makes Tappin a very reputable platform to team up with players with years of experience and ask questions to further help with your performance. I wouldn’t want to play with anyone else or any other platform.

October 23, 2025
Unprompted review

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