I ordered a welding curtain and unfortunately some parts were missing when it arrived. i called and talked to Jesi, she took care of the issue immediately - sending out the replacement parts right aw... See more
Company replied
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I ordered a welding curtain and unfortunately some parts were missing when it arrived. i called and talked to Jesi, she took care of the issue immediately - sending out the replacement parts right aw... See more
Company replied
I am from the old school where a handshake meant a deal. I realize times are different, and not everyone is so honest anymore...BUT Tarps Now remembers. I am not a huge buyer of tarps, but an honest a... See more
Company replied
I had the easiest time ever setting up an account with Tarps Now. I purchase frequently for a non-profit organization and usually setting up a tax-free system is the biggest hassle, but I got in touch... See more
Company replied
The company took responsibility for a package of straps that did not meet standards. Danielle was my contact person through a process of evaluation and replacement. She was timely, helpful and graciou... See more
Company replied
Tarps for every industry at guaranteed lowest prices with TarpsNow.com 120% low price protection. Fastest shipping on our custom tarps, heavy duty tarps, poly tarps and canvas.
4133 M139, 49085, St. Joseph, United States
Replied to 100% of negative reviews
Typically replies within 48 hours
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Tasha was very helpful getting our companies account set up.
very easy to deal with and answered all my questions and went above and beyond.

Reply from Tarps Now
Its good to know you can call or email someone these days and they actually do their job and do it well. Makes business so much more enjoyable when you have someone like Jesi to work along with. Thank you Jesi for your amazing customer service and taking the time to help. Thank you for getting things done. Great to work with you.

Reply from Tarps Now
They used fedex instead of ups like i equested and fedex charged us 2400 for one ski on 15 miles I told bob use ups or call and we would pick it up No way wouldwe as a trucking compompany pay 2400 for one skid on 145 miles for a delivery 145 mils from out terminal.

Reply from Tarps Now
I'm a little on the older side and was having trouble negotiating the order process on my computer after a couple of chats Ms Jesi came up with an alternative way to pay and get my order going. She was always pleasant and helpful. Bard Bruce

Reply from Tarps Now
The customer service team at Tarps Now took great care of me and made sure that I had what I needed on time!

Reply from Tarps Now
Tarps now are amazing. I recently purchased a tarp from them in rhino tex material and it came to me in an outsanding shape and sewn very well, the seems are tripled over and double stitched and the material is breathable and weatherproof including sunlight and rain. It is comfortable and I created a cowboy bedroll out of it and it is working great. They have outstanding customer service. Jesi is amazing and very thorough when creating a new tarp design helping the customer put forth their idea into the light. They have an impressive amount of material to choose from and are very knowledgeable about which is best for the application. Jesi and Tarpsnow exceeded my expectations with their beautiful customer service and excellent response rate. I look forward to working with them in the future and hope you all choose tarps now for your next covering project.
I had an issue with a hay tarp that I ordered 6 months ago. Danielle in sales was able to help me resolve the issue in a more than fair manner. The original tarp was delivered in a timely manner and I expect nothing less than another satisfactory delivery in the coming days. Tarps Now has earned my customer loyalty from my experience with them!

Reply from Tarps Now
Just simply the fact I was talking to a live person and not having to push multiple numbers to get where I needed to be to conduct my business was great. I received all of my answers in a timely fashion. Tasha had the answers I needed, was courteous professional and patient. Tasha was also able to educate me on their products and knew which one would be more beneficial for my application.

Reply from Tarps Now
Tarps Now, customer service with Tasha was fantastic! She was able to in just a few minutes help me to get status on an order. She is a wonderful person to work with.

Reply from Tarps Now
Very easy to work with over the phone, and website is user friendly

Reply from Tarps Now
I wanted to thank Tasha, “Thank You, Tasha,” for her kind and friendly help with my tarp order! I look forward to receiving the tarp!! Peace and Blessings!!

Reply from Tarps Now
Tasha was amazing at helping me set up an account, get bulk discounted pricing and was patient through my numerous order changes! Awesome customer service!!

Reply from Tarps Now
Tasha in the sales department was able to rapidly find what I needed, and to identify those made in US.

Reply from Tarps Now
If you need a tarp of any kind, these are the people to call! This is our second time working with them. They offered expert guidance to make sure that I purchased the correct material for my project. Samples were sent out quickly and phone call was returned promptly. Thanks for providing high quality product and superb customer service! These things make a difference!

Reply from Tarps Now
customer service was very quick and helpful, Tasha was A1 with help with answering all of my questions.

Reply from Tarps Now
Excellent service, great over the phone as well. Kendra provided a quick solution and confirmed assurance for me to receive my order on a tight timeline. My worries were resolved within a single hour. I couldn’t recommend this company and its customer service representatives more.

Reply from Tarps Now
We needed to order some lifting tarps and haven't ordered from tarpsnow.com before and Tasha was very helpful and prompt. Tasha sent me the info I needed to get them setup as a vendor in our system. She made the process very easy. Thanks Tasha for your assistance. Tina from CFS Roofing services.

Reply from Tarps Now
Tasha was excellent to work with!! Very prompt in getting a quote to me. I totally look forward to working with the Tarps Now team when placing orders.

Reply from Tarps Now
I needed help on a previous or so I sent an email in. I got a fast email back from Tasha. She was very helpful with everything I needed. This is what I call great customer service.

Reply from Tarps Now
I found Tarps Now while searching online for a ceiling mount track system that was heavy duty and able to support a vinyl curtain I bought to enclose my back patio. I was able to order everything I needed online, but was having trouble processing the order. I was really happy to find a toll free number on the website and I called for assistance. Tasha answered and was very friendly and helpful. She looked up my order in their system and diagnosed the problem in less than a minute. I completed the order and am now waiting for my track system to arrive. Thank you, Tasha!

Reply from Tarps Now
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