Tarps Now Reviews 

97
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Hello, I wanted to take a moment to express my appreciation for Tasha and the exceptional support I received. Tasha is truly an outstanding member of the sales team, and their assistance with m... See more

Company replied

Rated 5 out of 5 stars

I am from the old school where a handshake meant a deal. I realize times are different, and not everyone is so honest anymore...BUT Tarps Now remembers. I am not a huge buyer of tarps, but an honest a... See more

Company replied

Rated 5 out of 5 stars

I had the easiest time ever setting up an account with Tarps Now. I purchase frequently for a non-profit organization and usually setting up a tax-free system is the biggest hassle, but I got in touch... See more

Company replied

Rated 4 out of 5 stars

The company took responsibility for a package of straps that did not meet standards. Danielle was my contact person through a process of evaluation and replacement. She was timely, helpful and graciou... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Tarps for every industry at guaranteed lowest prices with TarpsNow.com 120% low price protection. Fastest shipping on our custom tarps, heavy duty tarps, poly tarps and canvas.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.7

All reviews

(97)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Setting up an account with this company…

Setting up an account with this company was great! I was confused as to how to set up a Tax-Exempt account, and Tasha was extremely helpful in assisting and helping me place our order.

February 25, 2024
Unprompted review
Tarps Now logo

Reply from Tarps Now

Thank you so much for your feedback and comments for your experience in working with Tasha on your order. Tarps Now values your business and time.

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Rated 5 out of 5 stars

These guys do a great job

These guys do a great job! Tasha was on top of our order and accommodated all of our questions. Good group to do business with-Tony D.

February 16, 2024
Unprompted review
Tarps Now logo

Reply from Tarps Now

Tony, Tarps Now appreciates your 5-star rating and review in working with Tasha. We are pleased to hear that you value her efforts. We thank you for your business and comments.

Rated 5 out of 5 stars

Boxing ring covers

My name is Brian, boxing coach in the Pittsburgh area.
I recently purchased 2 boxing ring covers from Tarpsnow to replace the covers on two separate rings.
We are a very busy gym and the ring covers take a beating. We had an issue with the one cover at approximately 5 weeks after installation the larger of the two began to separate at a seam.
Without hesitation I reached out to Tarpsnow with our problem. After a couple of emails and photos of the issue the company responded with a very satisfying solution! They are manufacturing a new ring cover and will notify me when it ships!!
As of now that’s where we stand. The other cover I mentioned is carrying the load and holding up well above our expectations!
I feel the replacement cover will do the same!!
Once the replacement is installed I will write another review praising Tarpsnow!
Stay tuned!!!

February 7, 2024
Unprompted review
Tarps Now logo

Reply from Tarps Now

Thank you for your detailed feedback on your order and concerns. We are glad to know that you are pleased with our efforts in providing a solution. Tarps Now appreciates your business and comments.

Rated 5 out of 5 stars

An honest and earned review

I am from the old school where a handshake meant a deal. I realize times are different, and not everyone is so honest anymore...BUT Tarps Now remembers. I am not a huge buyer of tarps, but an honest and loyal one who appreciates the same good will and trust from Tarps Now. They honor their commitment to a good product and to good personal service. At this point, I would never consider any other custom tarp fabricator. Tarps Plus is the real thing....

February 1, 2024
Unprompted review
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Reply from Tarps Now

Thank you, Joann, for your kind words. We are thrilled to know you value our efforts and quality. Tarps Now appreciates your business and looks forward to being of service to once again in the future.

Rated 5 out of 5 stars

Great product! Fast shipping!

The tarps we initially ordered were out of stock, but Tarps Now offered to send us the next size up at no additional charge. The tarps arrived promptly and are very high quality!

January 25, 2024
Unprompted review
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Reply from Tarps Now

Amy, thank you for your 5-star rating and review for your recent order. We are glad to know that you are pleased with the outcome of the order and quality of the products. Tarps Now appreciates your business and feedback.

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Rated 5 out of 5 stars

Your tarps came to my rescue!

Dear Tarps Now,
The rainy season here in California caught me by surprise as I was reconditioning my canvas yurt and replacing a protective tarp. I was very happy to find your product, The clear vinyl with weight mesh webbing. Jill in your sales department was excellent and brainstorming my situation I had bought one of your tarps that was too small I needed to replace it with a larger one. We had a very nice chat about the weather here and there and she informed me that she was new as one of your representatives. In doing so gave me the patience to let her find the answers to my problems. She even contacted me a few days later to let me know if there was a restocking fee but that since I was purchasing another tarp it would not apply. I ended up keeping the smaller tarp as it became extremely handy to cover another area of my rain and water soaked property!

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

The tarp and track parts I ordered were…

The tarp and track parts I ordered were exactly what I expected. It came earlier than promised which was a pleasant surprise. I’m very happy with the quality. My only regret is not ordering the track mounts (I drilled through the track and screwed to the ceiling) as I needed special screws to avoid interference with the tarp hook rollers. Tarps Now was great to work with and I highly recommend them for your needs.

December 3, 2021
Unprompted review
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Rated 5 out of 5 stars

The quality was very good

The quality was very good. Used it as a backdrop for a music stage. Was able to hang banners on it also.
May be getting another this year.
Solid grommets. Shipping was in time Yes I would buy from this company.

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great Company and Products

In 2018 I bought 18 oz White Vinyl by the yard to use as a permanent roof for my pony's shed. It has worked fabulously! My Welsh Pony is dry and warm in the winter. Great company with a wonderful customer service staff to answer your questions.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great Product!

Great Product!
These two tarps will work great for our intended use in the backyard. I greatly appreciate the help I received from Danielle getting my order placed.

November 10, 2021
Unprompted review
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Rated 1 out of 5 stars

Tarps heavy duty quality not what you…

Tarps heavy duty quality not what you would expect. 5 month after installing the tarp as a canopy it started ripping at the seams.

October 13, 2021
Unprompted review
Tarps Now logo

Reply from Tarps Now

Don, we value your feedback and concerns with the tarp issue. After a number of communications with yourself and our customer service manager, I believe a means to correct the problem was suggested and repair materials have recently been delivered to you.

Rated 1 out of 5 stars

WARNING! BEWARE!

PLEASE READ THIS BEFORE LETTING THIS COMPANY HAVE YOUR MONEY: TarpsNow’s business practice is the exact opposite of their company’s name: They sell products that do not exist, and then string along the poor buyer with vague promises about imminent shipping, production, etc. From one day to the next, they provide completely different excuses for the endless delay: Some days the item is briefly out of stock, sometimes it’s in production, other times it’s preparing to ship. They apologize profusely and say they will understand if you decide to cancel the order due to all the delays. But when we finally did try to cancel, after weeks of this nonsense, they told us they might not refund our money if the phantom tarp was “too far along in production.” This was after their recent promise that the tarp was being shipped, which was followed by an email saying that the shipping promise was in error, and that the product was now out of stock. We finally did get our money back, but dealing with these lying hucksters was a major headache. If you read other online comments (e.g., at the Better Business Bureau), you’ll see that mine was not an isolated instance: This is a standard business practice (which may be why they don’t sell through Amazon, where independent reviews are more accessible). Finally, I learned from scoping out online review sites that we may have been the lucky ones: Some buyers who ultimately do receive a tarp from TarpsNow complain that the thickness and quality is less than promised. My hope in writing this review is to save others from the stress that TarpsNow might put you through.

January 31, 2021
Unprompted review
Tarps Now logo

Reply from Tarps Now

Dear Ms. Franklin, Tarps Now appreciates the comments regarding your experience surrounding the recent canceled tarp order. Unfortunately, situations develop where product is physically out of stock before the computer updates the balance. We stated the delays on multiple occasions, offering a full refund during these communications. This is an example of supply chain issues occurring where the shipping container carrying this tarp product was tied up at the port well past its expected delivery date. The delay was out of our control. Tarps Now apologizes for your experience and your inconvenience. As discussed by our team members throughout the process, a full refund was immediately granted and processed once you authorized the cancellation. As we take full responsibility for this out-of-stock issue, we would like to state that we are a company that operates with integrity and quality customer service including being an A + Accredited Business with the Better Business Bureau. Tarps Now does not hide from our negative responses. For the volume of business that we do, issues do occur. We do what we can to rectify each situation while always striving to improve.

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