Taskrabbit UK Reviews 21,866

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 4,609 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly demeanor. Many people found the service to be excellent, appreciating the ease of use and the quality of the work performed, especially for tasks like furniture assembly. The user experience is consistently described as positive, with many finding the platform easy to navigate and effective in connecting them with suitable help. However, some customers also noted issues with the product itself, such as missing parts, which sometimes prevented full assembly. A few other people also felt that the service was unreliable, citing instances where workers did not show up or cancelled last minute, leading to frustration and inconvenience.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many praising the professionalism, efficiency, and communication... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with the end product,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the service is easy to use and... See more

Quality

Users describe positive interactions with quality. Many customers are very pleased with the end product,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used TaskRabbit to help put together some IKEA furniture and had a really great experience. It was super easy to book, choose exactly what needed doing, and find someone suitable. The pricing felt ver... See more

Company replied

Rated 4 out of 5 stars

As a company and person i had to assemble my furniture i have no complaints. Communication was good, person put on shoe covers when arriving. The let down was the furniture that was missing parts so c... See more

Company replied

Rated 4 out of 5 stars

Ralf A did an excellent job, the wardrobes were built on the same day of delivery. He was methodical and worked hard completing the wardrobes without delay. The robes look great I'm very pleased wit... See more

Company replied

Rated 4 out of 5 stars

The installer was amazing ; on time , fast worker , polite , did a great job The app messaging service is rubbish however , full of 404 errors and nothing works ; can’t fault the actual service , bu... See more

Company replied


Company details

  1. Online Marketplace
  2. Furniture Maker

About Taskrabbit UK

Written by the company

With over 9 million tasks completed globally in the last decade - find safe, reliable, local helpers in the UK today. Payment is cashless and all Taskers pass ID checks. Taskrabbit is present in the United Kingdom in hundreds of cities including London, Manchester, Birmingham, Reading, Bristol, Edinburgh; Glasgow, Milton Keynes.

From furniture assembly, minor home repairs to cleaning help, we've got the right Tasker to help you make everyday life easier. And if you still need to be convinced, read Taskrabbit reviews from verified customers in the UK here.

To book —
Visit taskrabbit.co.uk
or download our free mobile app, Taskrabbit.

Get help today!

  • Furniture Assembly
  • IKEA Services
  • Handywork (Handyman or Handywoman)
  • Mounting & Installation
  • Cleaning
  • Help Moving

  • Is Taskrabbit a safe app?

    Taskrabbit is committed to creating fantastic and safe experiences. We take the security of all user information extremely seriously. This includes going through a thorough identity check for all of our UK Taskers and providing a secure way of payment online that only takes place once the Task has been completed.

    How do I contact Taskrabbit UK?

    If you have any questions along the way, contact us at +44 20 3808 4515 where we're available 9 am - 6 pm (GMT) 7 days a week.

    Happy tasking!

    Contact info

    4.4

    Excellent

    TrustScore 4.5 out of 5

    22K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

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    Rated 1 out of 5 stars

    Furniture has been damaged in assembly

    Furniture has been damaged in assembly, tasker left without telling us. I have contacted Taskrabbit and reported a claim, 5 days later still no reply. Paid £117 for the service I’m now left with a wardrobe that I paid £490 + £117 that’s damaged. Would not recommend using, paid a trusted fee and had no help what’s so ever. Disgusting customer service

    April 27, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

    Rated 5 out of 5 stars

    My Experience Was Excellent For Assembly Of Furniture

    The service and the assembly of furniture that needed doing were booked at the time of making my purchase of furniture.
    The communication from then on were through Task rabbits own independent system with a price that was paid at the time of my purchase and the booking for assembly.
    I was assigned a Taskrabbit operative, who then contacted me to confirm details.
    Everything flowed from making my purchase to having my new furniture assembled and in place. The operative was courteous, prompt, very tidy, a clean efficient workman.

    November 16, 2025
    Rated 1 out of 5 stars

    Badly organised and can't trust the availability

    I needed someone on a specific date and time so booked accordingly as their calendars showed. the first person was not actually available that day at all nor until the following week So I had to spend time looking again. (He was, however very communicative and polite).

    The second booking has just cancelled on me last minute evening before. I need the job done tomorrow morning and have no way now of getting anyone.

    I've never used Task Rabbit before and will not again now.

    April 30, 2026
    Unprompted review
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Tammy,

    Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

    Thank you!

    Rated 4 out of 5 stars

    A win/win situation

    Task rabbit is a really clever idea, which fills a very obvious gap in the market and is a win/win for both service provider and service user.
    It's fast, efficient and quickly puts you in touch with what you need.
    The hourly rates are a little high and they could be more open about the added cost of using the service. The feedback process is far too complex,I couldn't find a way to simply rate my service provider without having to give them a tip or send them a private message.
    Otherwise very happy

    April 27, 2026
    Rated 1 out of 5 stars

    DO NOT USE THIS COMPANY THEY HAVE A…

    DO NOT USE THIS COMPANY THEY HAVE A CANCELLATION FEE OF 56 pounds even though their task rabbits cancel on the same day or at the same time the job is supposed to star. The customer service is also APPALLING they completely ignore my calls and email so I have to escalate on my end. Please don’t use them I have told all my friends and family to avoid this scammer company

    April 30, 2026
    Unprompted review
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Lena, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!

    Rated 1 out of 5 stars

    Fitter was good but bad service from TaskRabbit & Ikea

    There was a part missing and the fitter couldn’t finish, he was great but beaten task rabbit in rebooking a fitter and ikea sending the part wasn’t very professional

    April 27, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Shahbaz, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!

    Rated 5 out of 5 stars

    Islam I amazing, was very kind and helpful

    Islam was very kind and helpful, answering my questions about the product and explaining how to open and close the folding bed and it's different features.
    He also built it so so quickly and was very mindful of the space and being tidy. I really appreciate and respect his wonderful execution and professionalism. I would HIGHLY recommend! Thank you so much Islam!

    April 27, 2026

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