Taskrabbit UK Reviews 21,863

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 4,609 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly demeanor. Many people found the service to be excellent, appreciating the ease of use and the quality of the work performed, especially for tasks like furniture assembly. The user experience is consistently described as positive, with many finding the platform easy to navigate and effective in connecting them with suitable help. However, some customers also noted issues with the product itself, such as missing parts, which sometimes prevented full assembly. A few other people also felt that the service was unreliable, citing instances where workers did not show up or cancelled last minute, leading to frustration and inconvenience.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the professionalism, efficiency, and... See more

Service

Consumers find service to be positive, with many praising the professionalism, efficiency, and communication... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with the end product,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the service is easy to use and... See more

Quality

Users describe positive interactions with quality. Many customers are very pleased with the end product,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used TaskRabbit to help put together some IKEA furniture and had a really great experience. It was super easy to book, choose exactly what needed doing, and find someone suitable. The pricing felt ver... See more

Company replied

Rated 4 out of 5 stars

As a company and person i had to assemble my furniture i have no complaints. Communication was good, person put on shoe covers when arriving. The let down was the furniture that was missing parts so c... See more

Company replied

Rated 4 out of 5 stars

Ralf A did an excellent job, the wardrobes were built on the same day of delivery. He was methodical and worked hard completing the wardrobes without delay. The robes look great I'm very pleased wit... See more

Company replied

Rated 4 out of 5 stars

The installer was amazing ; on time , fast worker , polite , did a great job The app messaging service is rubbish however , full of 404 errors and nothing works ; can’t fault the actual service , bu... See more

Company replied


Company details

  1. Online Marketplace
  2. Furniture Maker

About Taskrabbit UK

Written by the company

With over 9 million tasks completed globally in the last decade - find safe, reliable, local helpers in the UK today. Payment is cashless and all Taskers pass ID checks. Taskrabbit is present in the United Kingdom in hundreds of cities including London, Manchester, Birmingham, Reading, Bristol, Edinburgh; Glasgow, Milton Keynes.

From furniture assembly, minor home repairs to cleaning help, we've got the right Tasker to help you make everyday life easier. And if you still need to be convinced, read Taskrabbit reviews from verified customers in the UK here.

To book —
Visit taskrabbit.co.uk
or download our free mobile app, Taskrabbit.

Get help today!

  • Furniture Assembly
  • IKEA Services
  • Handywork (Handyman or Handywoman)
  • Mounting & Installation
  • Cleaning
  • Help Moving

  • Is Taskrabbit a safe app?

    Taskrabbit is committed to creating fantastic and safe experiences. We take the security of all user information extremely seriously. This includes going through a thorough identity check for all of our UK Taskers and providing a secure way of payment online that only takes place once the Task has been completed.

    How do I contact Taskrabbit UK?

    If you have any questions along the way, contact us at +44 20 3808 4515 where we're available 9 am - 6 pm (GMT) 7 days a week.

    Happy tasking!

    Contact info

    4.4

    Excellent

    TrustScore 4.5 out of 5

    22K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

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    Rated 5 out of 5 stars

    A job well done.

    A job well done.

    May 2, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 4 out of 5 stars

    Very good customer service

    Very good customer service

    July 1, 2025
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Good communications and the task was…

    Good communications and the task was done well

    May 2, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Easy app to use and to book

    Easy app to use and to book, communication was great and you can correspond with tasker.

    May 1, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    The website was easy to use and user…

    The website was easy to use and user friendly. Easy to find trades people. No hassle no fuss. The job was done and completed the next day.

    May 1, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    The whole process was very easy

    The whole process was very easy, from the booking process and the communication with the fitter. The person who came out to build our furniture was very helpful and efficient. Would definitely use again.

    April 15, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Very nice man from Taskrabbit

    Very nice man from Taskrabbit. Arrived on time and worked continuously without a break or even a coup of tea. The cupboards look perfect.

    May 2, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 4 out of 5 stars

    Mohammed M was excellent

    Mohammed M was excellent - pleasant, efficient and competent.
    I can't say the same for your website, as the links rarely work!

    May 2, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 2 out of 5 stars

    Eric was great but I had no idea how…

    Eric was great but I had no idea how much you were going to charge me for using the service… absolutely disgusting…

    May 2, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Roop,

    Your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

    Rated 5 out of 5 stars

    My ikea wardrobe was assembled quickly…

    My ikea wardrobe was assembled quickly and he alsways asked me as he was going, how I wanted it. He was friendly and professional

    May 1, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 1 out of 5 stars

    It didn’t work

    It didn’t work, said page not found!

    May 1, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hi Diane,

    Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

    Thank you!

    Rated 5 out of 5 stars

    I had a really positive experience in London for a plumbing job

    I had a really positive experience in London. The plumber communicated well and completed the job to a very good standard. The whole process had a very quick turnaround, from initially posting the job through to completion. I'll definitely use the app again.

    April 29, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Excellent service

    Excellent service , very professional

    May 1, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    He knows what he is doing and very…

    He knows what he is doing and very skilled and detailed oriented.

    May 1, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Punctual polite friendly young man!

    Punctual polite friendly young man!
    Excellent job and very tidy!!

    April 30, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Arrived promptly on my chosen date

    Arrived promptly on my chosen date, completed the task (making an Ikea bed) in record time and left everything neat and tidy when finished. Highly recommend.

    April 24, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience. Your input helps us understand how we can do better.

    Rated 5 out of 5 stars

    Registering and booking was easy via…

    Registering and booking was easy via IKEA

    April 30, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    The booking system was quick and easy…

    The booking system was quick and easy and man who can to put the desk together was great, professional, friendly and quick

    April 30, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 5 out of 5 stars

    Mathew was very good and efficient

    Mathew was very good and efficient
    He also told us that 2 items were damaged so we could inform IKEA
    Very pleased with him

    April 30, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

    Rated 3 out of 5 stars

    Lack of Customisation Work Causes Problem

    Everything was good except lack of cistomisation work. The assembler refused to make a small window cut at the back panel of the unit which would have enabled us to access the burglar alarm from inside the unit. He said that they are not allowed to do any cusomisation work. Our unit had to be placed in front of the wall where the burglar alarm is and this would mean that we could not access it without having a window slot to be cut in the back panel of the unit. You should allow for simple customisation work on the assembled units to be performed by the assembler.

    April 30, 2026
    Taskrabbit UK logo

    Reply from Taskrabbit UK

    Hello! We highly value your experience and have forwarded your feedback to our teams, as we continuously work to improve the community experience, and your input helps us understand how we can do that.

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