I didn’t choose Taskrabbit, it chose me! Purchased items from the Container Store for delivery to me. Items were delivered late next afternoon. I would have preferred the delivery person rang my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My helpers were 10 out of 10, however planning, scheduling and customer service that went with that was lackluster. Initial Customer service was responsive but the minute it was looking difficult t... See more
The delivery person arrived at my condo building on time but did not seem to want to bring the delivery, which consisted of multiple heavy items up to my unit. This surprised me because I recall the T... See more
Company replied
Omari was absolutely fantastic during the whole process. Communication was great, both over text and in person. He is polite and considerate plus he knows what he’s doing and gets straight to work get... See more
Company details
- #13 of 14 best companies in Delivery Service
- #4 of 5 best companies in Courier and Delivery Service
- #18 of 23 best companies in Moving Company
About Taskrabbit Delivery (formally Dolly)
Written by the company
Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.
How it works:
- Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
- Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
- Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.
For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.
Contact info
10800 Alpharetta HWY, STE 208-562, 30076-1467, Roswell, United States
- https://www.taskrabbit.com/delivery/support
- taskrabbit.com/delivery
4.0
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
The original tasker cancelled and Travis B was available and flexible with the time. The whole process was seamless.
September 4, 2026
Poor communication and lack of following directions
The delivery driver left the couch on the front porch when I requested it to be delivered into the house. The driver also did not contact me when the couch was actively being delivered, so I did not know the delivery was happening until he had left and the automated message told me the delivery was complete 10 minutes after they had left.
September 7, 2026
The task was pretty simple
The task was pretty simple. Remove my old exercise bike. I liked the delivery persons timeliness which is important yo me. I’d use you guys again.
September 4, 2026
The taskers were great but my…
The taskers were great but my interactions w the site were horrible after booking. I kept getting texts about my job w no way to get confirmation on details of my task either on the site or by texting back.
September 6, 2026
The driver that delivered my item was…
The driver that delivered my item was real gentleman. Kind, skilled and good attitude. Answered all my questions with smile. he did a very clean job.many thanks for the job well done
September 4, 2026
Excellent service. Great person moved things for me.
Very happy. Great worker, polite, efficient, worked fast.
September 6, 2026
I highly recommend Taskrabbit for moving!
The truck showed up on time. The workers did a good job of taking everything I asked them to take and moving it to my new apartment in pouring rain and humidity and up 2 flights of stairs. They got the job done quickly and efficiently and nothing was broken or missing. It was a little messy but that is to be expected with the weather. The entire move took them about 3.5 hours. The movers were friendly despite less than ideal conditions.
September 1, 2026
No penalties for unprofessionalism
On our pack up - the movers arrived and did a good job but ended early and still pressured for a tip.
On my drop of the movers arrived, said they needed to run somewhere and would be right back - and then 90 minutes later they canceled the support on me which was 2 hours after they were supposed to to start because they had been 30 minutes late to begin with so then I had to unload my truck with just my wife and I while managing our 3 small kids.
I reached out to customer service but they told me there was nothing they could do - and because the packers had canceled I couldn’t give them a formal review to warn others about their unprofessionalism
September 3, 2026
Excellent Introduction to Task Rabbit
Excellent contact with tasker. Did the job efficiently. Polite and a pleasure to deal with. This was my first time using task rabbit. I will do so again after this experience.
September 2, 2026
Our movers were excellent
Our movers were excellent! This was a tough move with a lot of stairs on the hottest day of the summer. They handled everything with a great attitude and were complete professionals, taking great care to not damage anything! All arrived safe and sound. We highly recommend our movers!
September 5, 2026
The movers were professional and…
The movers were professional and courteous.
They completed the task as expeditiously as possible. They loaded and unloaded in a manner that was thoughtful and without damage.
September 1, 2026
Everything as expected.
September 5, 2026
Amazing Movers
the two movers we had were extremely efficient and helpful on such short notice (we requested movers the day before). truly a blessing and we are so thankful for them and this service.
September 1, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.