I enjoyed the faster delivery option for my Container Store order to help me complete a water leak problem. And Abel M. delivered the item on time. Big problem though trying to get a tip to him.... See more
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Company details
- #10 of 13 best companies in Delivery Service
- #4 of 5 best companies in Courier and Delivery Service
- #16 of 23 best companies in Moving Company
About Taskrabbit Delivery (formally Dolly)
Written by the company
Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.
How it works:
- Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
- Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
- Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.
For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.
Contact info
10800 Alpharetta HWY, STE 208-562, 30076-1467, Roswell, United States
- https://www.taskrabbit.com/delivery/support
- taskrabbit.com/delivery
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Great experience
I was amazed at the ease of using this app. Andres and Jason were amazing and I am so happy with the results of unloading furniture from a POD for a two bedroom apartment.
Very hard and friendly workers!
Efficient work, but a lot of money for the service.
The crew was polite and only spent about 1-2 minutes in my house picking up and carrying out the mattress to be taken away ( all on the ground floor). This was all fine. On the other hand, I paid $150 for this service and ended up doing most of the work. Also, I was given a service window from 2:30- 3:00 pm by the driver, they showed up at almost 5:30 pm. The kicker was being ‘reminded’ to tip the delivery guys. If anyone should be tipped for this service, it should be me.
The gentlemen were courteous
The gentlemen were courteous, careful and opened boxes outside in order not to bring dust into the house. They set the furniture up quickly.
Frank and his assistant are awesome!
Frank and his assistant did an excellent job. Already planning to hire again.
Glad you guys are on time and did a…
The two guys arrived on time, were especially professional and helpful and did a great job! Thank you!
Did not deliver on time .
My experience was wonderful
My experience was wonderful! The service provided was quick and thoroughly.
The delivery simply didn’t show up
The delivery simply didn’t show up, I lost my goods. The phone number would always respond with “too busy try again later”.
We were super happy with the delivery
We were super happy with the delivery.
The app itself wasn't super clear of being able to send a tip until it was too late to do so.
So if the delivery driver reads this - thank you - I wasn't able to be there when it was delivered & would've tipped then but, the app failed you.
Not a great delivery service experience
Not enough delivery tracking information ahead of the delivery. Arrived 20 minutes after the delivery window. Impossible to get ahold of customer service on the phone.
The taskrabbit staff/driver asked me to stay with the van while he took the items to my apartment because he was worried he'd get a ticket - the concern made sense but it's the company's responsibility to give their employees better guidance and information related to parking in the city while making deliveries. The staff member also didn't show much care in carefully loading items on and off the elevator.
The item was not picked up at all
The item was not picked up at all. They left in the middle, but masked task as completed. And I was fully charged. Please refund.
Excellent service!!
Delivery staff left my boxes where they…
Delivery staff left my boxes where they will not get wet as requested.
The delivery arrived on time
I filed a claim and have not heard back…
I filed a claim and have not heard back a TV and a cabinet were both broken
Was able to get moving help on very…
Was able to get moving help on very short notice. They did a great job.
The two delivery men are really…
The two delivery men are really responsible. My address is a new address. It is a new house. They confirmed with me several times before delivery. I'm a newcomer to Huston, and my English is not very good. I can't hear it well. In fact, I'm not sure that they exchanged specific information with me when they helped me deliver the goods to my home, but I just want to say that I sincerely thank them. They are very kind. It's not that I don't want to communicate with them, but I'm not very good at it. Thank you very much.
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