T.A.S. The Label 

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See what reviewers are saying

Rated 1 out of 5 stars

This website is a scam. Don't buy from them. I paid 60 euros for a crossbag and never received it. They haven't refunded my money yet either. Their communication is ridiculous. Save your money and do... See more

Rated 1 out of 5 stars

I ordered from this site before on 31.12.2022. and the only notice I received is that they received the order, but nothing ever since, the customer sevice is a scam and when I claimed a refund they se... See more

Rated 1 out of 5 stars

Ordered a bag on January 27th and still haven't received my order! According to the poor onsite tracking my order has only now made it's way to the netherlands?!? Seems like some scam! My expe... See more

Rated 1 out of 5 stars

This is just another reminder that you should always read the reviews before buying from unknown online shops. I ordered 2 bags that came about 18 days later and are both from cheap plastic and... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Quality is awful

Quality is awful. They respond very quickly and give a extra discount because of that but returns are very inconvenient and you have to pay for it by yourself plus an additional fee. Not again!!

April 26, 2022
Unprompted review
Rated 4 out of 5 stars

My experience was very good

My experience was very good. Yes, they had a problem with delivering my bag and it was because of corona. So I wrote to them about cancelling my order and they reacted very quickly. The whole time they were very nice, they answered all of my emails in a few hours, answered all of my questions and in few days they sent the money back.
After all I read here, I must say I was very pleasantly surprised.

April 6, 2022
Unprompted review
Rated 4 out of 5 stars

Got my bag in time

Got my bag in time, and it's very pretty. Love the different straps and the quality of the bag!!
Would recommend :)

March 25, 2022
Unprompted review
Rated 1 out of 5 stars

IT’S A FRAUD!!

IT’S A FRAUD!!
The order came after 1,5 month, the bag is awful, they don’t return the money back!
I wrote to them daily and they kept lying that the order will come “any day now”. Bags are from ali express, you can buy the same ones from there for 7 dollars or less.

March 24, 2022
Unprompted review
Rated 1 out of 5 stars

Another negative review

Do not order with them.
They don’t pick up the phone, answer to the emails or messages on social media.
I ordered giving the chance to what I considered a small company to support the idea. I did a through research on their values, where do they make their bags, etc, but no a single evidence. No names of the creators proud of their values, no links to the “articles that Vogue or Elle have written”, no information disclosed or any short of transparency. Definitely all were red flags… but I gave it a chance because the reviews, which definitely are FAKE!
- THIS IS NOT HANDMADE
- THE DELIVERY DOESNT TAKE 1 day or whatever claimed in their Instagram and website.
It’s a FRAUD and SCAM.
Shame on you!

March 24, 2022
Unprompted review
Rated 1 out of 5 stars

The worst

I ordered my bag more than a month now, still no bag. I want my money back, but support is awful and answers after 24 hours. Don't be fooled by pretty pictures in media and website. GIVE MY MONEY BACK

March 10, 2022
Unprompted review
Rated 1 out of 5 stars

Disappointing!

Ordered over a month ago and still didn't receive a bag. Shipping time should take 3-12 days according to information on the website. No notification on delay or even the possibility to actually track my order. Disappointing!

February 23, 2022
Unprompted review
Rated 1 out of 5 stars

Took more than 3 weeks to deliver, bag is junk!

Ordered a bag on January 27th and still haven't received my order! According to the poor onsite tracking my order has only now made it's way to the netherlands?!?

Seems like some scam!
My expectations on what the quality of the bag will be are low. Should have read the reviews beforehand.

edit: received it today... absolute junk. Poor quality, horrendous smell, different design than shown on the website and social media platforms.
Did claim my right of return and will report to Paypal if they won't respond in reasonable time. What a waste of time and money!

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

High-quality, affordable price, clean communication.

I've looking for an affordable yet high-quality bag for some time. I was tired of spending money on bags that would have some kind of damage after a while. I was really happy to find out about T.A.S Label! I've received the bag today and I'm really happy with it. Looks and feels very high quality, and It was not stupidly expensive. My order had some delays, but the brand was really transparently about it, and offered me a discount code. Thank you so much! 💘

February 21, 2022
Unprompted review
Rated 1 out of 5 stars

THE WORST!

Don't buy from this shop. They're selling cheap, plastic bags from China. Don't waste your money on this scam.

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! I had some question to begin with but those got answered real quick by the customer service. After that I placed my order and received it after a few days. The bag met my expectations and looked like the pictures, overall great experience. Thanks!

January 31, 2022
Unprompted review
T.A.S. The Label logo

Reply from T.A.S. The Label

Hello!

Thank you for your review Esther. We are glad to hear that you are happy with your order from T.A.S. The Label. 💥👜

See you soon at our webshop! 💞

Lots of love,

Melanie
Customer Succes Agent - Team T.A.S. The Label

Rated 5 out of 5 stars

Just received my order from T.A.S

Just received my order from T.A.S. the label and I am very happy with it. The bags are looking exactly the same like the pictures. Also very happy with the service. I just texted them trough whatsapp and they helped me immediately. Amazing! Thanks!🤩

January 27, 2022
Unprompted review
T.A.S. The Label logo

Reply from T.A.S. The Label

Hi Sarah,

Thank you so much for writing this review. We are glad to hear that you are happy with your bags and our service.

See you soon at our webshop! 💞💞

Lots of love,

Melanie
Customer Succes Agent - Team T.A.S. The Label

Rated 5 out of 5 stars

I bought a bag for my girlfriend

I bought a bag for my girlfriend. It came in time and the customer service was good. My girlfriend loves the bag aswell so everything went as expected!

January 24, 2022
Unprompted review
T.A.S. The Label logo

Reply from T.A.S. The Label

Hi Roland!

YAY!🥰 We are so glad to hear that you and your girlfriend are happy with our service. We really appreciate your time for writing a review. See you soon at our webshop! 🤩

Lots of love,

Melanie
Customer Succes Agent - Team T.A.S. The Label

Rated 5 out of 5 stars

TAS took care of my questions about the…

TAS took care of my questions about the bag. I really liked the way they delivered my package, clean and nice in TAS their style.
So, definitely going to order a bag there again.

January 24, 2022
Unprompted review
T.A.S. The Label logo

Reply from T.A.S. The Label

Hi Jordi!

Yay! Thank you so much for your positive review. We really appreciate it. Hopefully we will see you soon at our webshop! 👜💥

Lots of love,

Melanie
Customer Succes Agent - Team T.A.S. The Label

Show reviews in all languages. (94 reviews)

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