Tatami Fightwear Reviews 

1,355
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 467 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's friendly, professional, and helpful approach, often going above and beyond to resolve issues quickly. Reviewers are also highly satisfied with the products, frequently describing them as excellent quality, well-made, and durable, with a great selection available. However, some customers initially experienced product defects like torn seams or material flaws, or received items with incorrect sizing. These concerns were typically addressed swiftly and professionally by the customer service team, ensuring a positive resolution.

What people talk about most

Product

Consumers find product to be positive, with many reviewers highlighting the outstanding quality and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional and outstanding... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent craftsmanship,... See more

Order

Customers had positive experiences with order, praising the quality and speed of orders, with some items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had an issue with a gi I ordered, as it tore after only a few training sessions. I reached out to Tatami support, and Shelby handled my case. Shelby was friendly, understanding, and ma... See more

Company replied

Rated 5 out of 5 stars

Tatami is a fantastic supplier and I have purchased a lot of clothing now. All of my training Gi's have come from Tatami and I have also purchased several for my daughter too. We also own seve... See more

Company replied

Rated 5 out of 5 stars

We ordered a dashboard, it arrived promptly but with a defect in the material. After we provided proof, the item was replaced quickly with no issue. Accodents happen, but the service is how you dea... See more

Company replied

Rated 5 out of 5 stars

I got the pleasure of dealing with Shelby on a contact page for a damaged gi. I will honestly say it was the most smooth and painless experience I’ve ever encountered. Thank for your splendid custom... See more

Company replied


Company details

  1. Activewear Store
  2. Martial Arts Supply Store
  3. Sportswear Store

Written by the company

Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,355)

443 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products. Customer service also amazing!

July 15, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thanks so much for the fantastic feedback 😀 We're delighted to hear you're happy with the quality of our products and the customer service.

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

Amazing and super kind customer support…

Amazing and super kind customer support (Shelby replied me immediately and accomplished my wish)
Great product
Fancy colors

July 15, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you so much for your lovely review! I'm really glad I could help and get everything sorted for you. We hope you love your new gear, and thanks again for your support 🙏😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Excellent Responsiveness

I accidentally submitted the wrong mailing address, emailed straightaway, and received a response first thing in morning! It was shipped right away with the correct address. Thank you very much!

July 14, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Lydia,

Thank you so much for such kind words :) We're so glad we were able to catch and amend your order before it left our HQ!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Shelby was a great help!

Shelby with customer service was incredibly helpful!

July 13, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Sabina,

We're so glad you had a great experience! Thank you for such kind words 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Fantastic response time and quick…

Fantastic response time and quick resolution to my request from Shelby!

July 13, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey JB,

Thank you for taking the time to leave such a kind review - we're thrilled you were happy with your experience :)

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

Went above and beyond save me…

Went above and beyond saved me a headache mistakenly ordered wrong sizes Dan rectified this immediately amazing service timely response best gear on the market what more could you want.

July 10, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you so much for the fantastic feedback! We're really glad Dan could get everything sorted quickly and save you the hassle. We truly appreciate your support, and we hope you enjoy your new gear!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

I’ve been really impressed with Tatami…

I’ve been really impressed with Tatami from start to finish. The quality of their products is outstanding, especially for the price. Everything feels well made, durable, and designed by people who genuinely understand Brazilian Jiu-Jitsu.

The Kids Mini Grapplers Gi has been a huge hit with my son. The quality is excellent, but more importantly, it’s made training fun again for him. He absolutely loves the shark design, and it’s given him a real confidence boost. Seeing him excited to put his gi on and head to class has been priceless.

The customer experience has been just as good. The website is easy to navigate, ordering was straightforward, and everything arrived quickly with no issues, Tatami is very much our go to now.

It’s refreshing to deal with a company that combines excellent products with great service and an easy buying experience. I’ll definitely be buying from Tatami again and wouldn’t hesitate to recommend them to anyone looking for high-quality BJJ gear.

July 8, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

What a fantastic review - thank you so much for taking the time to share your experience! We're especially happy to hear your son is loving his Mini Grapplers Gi and that it's made training even more exciting for him. Your kind words about our products, service and overall experience really mean a lot to the whole team. We truly appreciate your support and look forward to welcoming you back again soon!!😎🙏

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Super Customer service as always

Super Customer service as always! Shelby answered within hours and had updated my address details after my mistake. Always been impressed with Tatami's kit (most of it is in support of Reorg) and their customer service! Keep it up! Thanks 🙏

July 9, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you for such a great review! We're glad to hear we were able to catch your order before it was dispatched and amend your address. We appreciate you 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Superb Company

Impeccable customer service and top quality gear that stands the test of time on the mats.

July 8, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Jim,

We're thrilled you think so 😁 Thank you for such kind words!

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

I have ordered the same model of shorts…

I have ordered the same model of shorts size L.

Weirdly enough one of them was larger than the other.

I have reached out to Tatami and within 2 hours they have acknowledged the error and offered a refund. I have also gotten to keep the “faulty” pair free of charge

Super good customer service

July 8, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Justin,

We're so glad we were able to resolve your issue. Thank you for such a great review!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Very Quick responses

Very Quick responses! And did not waste any time processing my return! Very professional interraction.

July 7, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you so much for such kind words. We truly appreciate it!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Rash Guard - issues put right

We ordered a dashboard, it arrived promptly but with a defect in the material.
After we provided proof, the item was replaced quickly with no issue.
Accodents happen, but the service is how you deal with it.
Fantastic service, well done Tatami

July 7, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you for your wonderful review 💪 We're sorry your item arrived with a defect, but we're really glad we could get a replacement sorted quickly. We truly appreciate your understanding and support.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

I wear Tatami brand since my white…

I wear Tatami brand since my white belt, incredible Gi / no Gi quality. Quality gis are not expensive and the client service experience is just awsome !

July 7, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you for your continued support over the years 😁 It means so much to hear you've trusted Tatami from the start. We really appreciate your kind words!

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

Excellent customer service

I made a mistake with my order and emailed them, asking if I could correct it. Dan got back to me within an hour, on a Sunday, and kindly amended my order. Brilliant service!

July 5, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thanks so much for the kind words - we're thrilled that Dan could get your order updated so quickly, especially over the weekend. We appreciate your support!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great Customer Service

I did order a size up but it was incorrect, however Customer Service (by email) were a great help. Have passed website link to a friend whose son will be ordering one soon. They have offers on regularly.

August 28, 2025
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you for your lovely review :) We're happy our team could help with the sizing, and we really appreciate you recommending us to a friend. That means a lot!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Brilliant customer service from Karen at Tatami Fightwear

Genuinely impressed with the outstanding service I received from Karen at Tatami Fightwear. As a complete newcomer to BJJ, especially when it comes to Gi sizing, I reached out for guidance, and Karen couldn’t have been more helpful. She answered every question quickly, clearly, and with a level of care that made the whole experience effortless. Genuinely appreciate the support.

July 3, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you for such thoughtful feedback! We're so glad Karen could help make choosing your first gi a little easier. We hope you're enjoying your BJJ journey and wish you all the best on the mats 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Had an issue with a damaged rashguard…

Had an issue with a damaged rashguard during transit. They resolved the issue quickly and were very responsive. Customer service was great

July 3, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thanks for taking the time to leave a review😁 We're sorry your rash guard arrived damaged, but we're pleased we could get things sorted for you!

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

Great support

Had to reach out to the Support Team to clarify some questions regarding shippment from UK to EU counties and within minutes I received a reply which solved my issue.
Thanks again Shelby. 👍

The shippment arrived a couple of days later and the product quality is great.

June 26, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thanks so much for your feedback! I'm glad I could help answer your shipping questions. It's great to hear your order arrived safely and you're happy with the quality, too 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

An absolutely fabulous

An absolutely fabulous, fabulous company. This company was recommended to me by dear friend of mine. I accidentally ordered ladies shorts this morning and not men’s and they couldn’t be more helpful.
A really top drawer company with great customer service

July 1, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you for such a lovely review 💪 We're so pleased we could help get your order corrected in time. We really appreciate the recommendation and your kind words.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Excellent customer service

Ordered six items, received six in the mail, except that what was supposed to be a pair of joggers was actually a sweater. Support fixed my issue extremely quickly and Karen was helpful in getting my new joggers processed immediately. Excited to buy from Tatami again!

June 30, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thank you so much for your kind review! We're sorry about the mix-up with your order, but we're glad Karen could get everything sorted for you. We appreciate your support and look forward to seeing you again soon!😎

#TEAMTATAMI 🥋

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