tax2u.co.uk Reviews 

8,969
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the professional staff who guide them patiently through complicated self-assessment tasks and explain everything in great detail. Consumers love how easy and straightforward the entire procedure is, noting that prompt responses make the whole tax process completely stress-free and manageable. People looking for reliable tax help often recommend the services because they take all the pressure away from beginners. Some reviewers were not happy with unexpected delays in processing their documents and receiving their UTR numbers. A few consumers also mentioned frustrating experiences with unwanted subscription fees and persistent messages regarding services they never requested.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional handling of tax matters and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful, polite, and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the overall process is easy and... See more

Customer service

People report positive experiences with customer service, highlighting fast responses and helpful support... See more

Response time

Customers had positive experiences with response time, highlighting swift email replies and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more

Rated 5 out of 5 stars

I appreciate staff professionalism. Very patient with people like myself, who is new to self-employed and self assessment, which I found to be "SKULL CRACKING". They made my tax matters manageable.... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(8,969)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful stuff available every time…

Very helpful stuff available every time
Easy to contact whatsapp phone 👌

April 25, 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

We're thrilled to receive your 5-star rating. Thank you for taking the time to share your experience with others. It was a pleasure assisting you, and we hope to welcome you back whenever you need our services.

Best regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Stress free,hassle free,I’ve been 6yrs…

Stress free,hassle free,I’ve been 6yrs with this company and can’t fault them in any way way.

April 23, 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

We're thrilled to receive your 5-star rating. Thank you for taking the time to share your experience with others. It was a pleasure assisting you, and we hope to welcome you back whenever you need our services.

Best regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Top job

Top job. Very easy to communicate. Any problems any questions were all addressed promptly. 10 out of 10.

April 21, 2026
Rated 1 out of 5 stars

They will keep charging you even after…

They will keep charging you even after you cancell your subscription.you will struggle to get rid of the direct debit,they will keep charging you.been charging me more than half an year

April 14, 2026
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Hi Ilcho, we are sorry to see your feedback. Our cancellation policy is very clear, to stop a subscription the client must take action on the cancellation link sent to them. Unfortunately, instead of taking action on the link we sent you to cancel your subscription, as advised by our team, you unsubscribed from all the marketing emails sent to you and left the subscription active. Hope this helps to clarify the matter. If at any point you need help with your tax return, please let us know. Kind regards, Tax2u team

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