tax2u.co.uk Reviews 

8,969
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the professional staff who guide them patiently through complicated self-assessment tasks and explain everything in great detail. Consumers love how easy and straightforward the entire procedure is, noting that prompt responses make the whole tax process completely stress-free and manageable. People looking for reliable tax help often recommend the services because they take all the pressure away from beginners. Some reviewers were not happy with unexpected delays in processing their documents and receiving their UTR numbers. A few consumers also mentioned frustrating experiences with unwanted subscription fees and persistent messages regarding services they never requested.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional handling of tax matters and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful, polite, and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the overall process is easy and... See more

Customer service

People report positive experiences with customer service, highlighting fast responses and helpful support... See more

Response time

Customers had positive experiences with response time, highlighting swift email replies and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more

Rated 5 out of 5 stars

I appreciate staff professionalism. Very patient with people like myself, who is new to self-employed and self assessment, which I found to be "SKULL CRACKING". They made my tax matters manageable.... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(8,969)

237 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!!!

They require unnecessary additional information which not everyone has MAKE IT CLEAR BEFORE YOU take payment. I have a provisional driving licence which is proof of identity with HMRC but not with you. This company is a scam

April 2, 2026
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Hi, as informed by email, you can see on the HMRC website that the provisional driving licence is NOT an acceptable proof of ID. https://www.gov.uk/government/publications/proof-of-identity-checklist/proof-of-identity-checklist
So there is nothing misleading about our process.
Kind regards, Tax2u team

Rated 5 out of 5 stars

Overall

Overall, I would definitely recommend this based on my experience. It’s rare to find something that combines efficiency, quality, and great customer support so well, and I’d happily use it again in the future.

March 24, 2026
Rated 5 out of 5 stars

I am very grateful to the Tax2u team…

I am very grateful to the Tax2u team for their help! I had a problem accessing my HMRC account (after the system updates, authorization through the application did not work), and I was in a panic that I would not have time to file the report on time.
They worked incredibly professionally: they took care of everything, sorted out the filing and saved me from potential fines.
​For such a panicker in matters of documents as me, this was the best solution.

March 12, 2026

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