tax2u.co.uk Reviews 

8,969
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the professional staff who guide them patiently through complicated self-assessment tasks and explain everything in great detail. Consumers love how easy and straightforward the entire procedure is, noting that prompt responses make the whole tax process completely stress-free and manageable. People looking for reliable tax help often recommend the services because they take all the pressure away from beginners. Some reviewers were not happy with unexpected delays in processing their documents and receiving their UTR numbers. A few consumers also mentioned frustrating experiences with unwanted subscription fees and persistent messages regarding services they never requested.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional handling of tax matters and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful, polite, and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the overall process is easy and... See more

Customer service

People report positive experiences with customer service, highlighting fast responses and helpful support... See more

Response time

Customers had positive experiences with response time, highlighting swift email replies and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more

Rated 5 out of 5 stars

I appreciate staff professionalism. Very patient with people like myself, who is new to self-employed and self assessment, which I found to be "SKULL CRACKING". They made my tax matters manageable.... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(8,969)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I was apprehensive, unsure as I wasn’t walking into an office to meet an accountant and all correspondence remote.

However tax2you have been great , Antonella fantastic, swift - on the ball - kept me in line giving instructions step by step , calling to alert me to a missed message I wouldn’t hesitate to recommend this service .

January 31, 2026
Rated 1 out of 5 stars

Take out many time money directly from…

Take out many time money directly from account by name of personal taxes and self employed had bad experience still waiting to UTR

January 31, 2026
Unprompted review
tax2u.co.uk logo

Reply from tax2u.co.uk

Hi Jawid, thanks for your feedback. We checked your account and we submitted an application for a UTR number for you on the 21st Jan and you received your UTR via our agent account on the 4th February, so in just 10 working days. If you have any questions or doubts regarding your account, please feel free to contact us by email at info@tax2u.co.uk. Kind regards, Tax2u team

Rated 5 out of 5 stars

Bang for your buck

A trustworthy firm that will help you with your tax return process with great efficiency and professionalism. I would highly recommend Tax2u and I will certainly be using their services again.

January 30, 2026

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