Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Accountant
- Bookkeeping Service
- Certified Public Accountant
- Chartered Accountant
- Tax Advisor
- Tax Consultant
Written by the company
tax2u.co.uk
Contact info
United Kingdom
- 0207 118 0097
- info@tax2u.co.uk
- tax2u.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are always there to remind of what…
They are always there to remind of what to do and which steps to take. Sincw its my first time doing this, they have been helpful and supportive, making sure that everything is good. Thank you so much, i would have been lost otherwise
Very informative team it is
I appreciate staff professionalism
I appreciate staff professionalism. Very patient with people like myself, who is new to self-employed and self assessment, which I found to be "SKULL CRACKING". They made my tax matters manageable.
I can't thank them enough. Keep up the good work.
Great service.
Great comunication and fast UTR
A very professional team
I have been with tax2u for a couple of years now they are very a professional company always there if you need them the dashboard is very easy to navigate through I have never had any problems if I have they are straight there to sort it out I would highly recommend tax2u to anyone thank you
This company is a scam!!!
This company is a scam!!!
Be very careful and think better before trusting them!
People are not aware what they do with the money they take for them from HMRC.
I found this company on Google while I was trying to obtain my UTR. After this service, they insisted with messages asking to make them my agent.
I accepted them as my agent for self-assessment, and they took from HMRC a tax refund for PAYE that HMRC owned me, without asking me, and of course without my permission. The sum was £84.44, and they sent me a message to inform that they had taken my money and they would send me £36.44, and the rest of the money is the fee for a service I never asked for. This is text: 'our fee is £40 (+vat) or 40% of the rebate (+vat), whatever fee is higher. If your tax return is any less than £40+vat Tax2u Ltd will keep the rebate as the chargeable fee'. A fee for a service I never asked for!!!
Imagine how much they would have stolen if my tax return would have been £800, instead of £80! I asked my money back and they refused to give it, unless they keep the fee they want.
This is fraud and I am sure most of the people are not aware that they would be in a worse situation if they trusted them!
Although the HMRC details seem to be…
Although the HMRC details seem to be daunting, it was quite easy to navigate the online application.
There was a error in my email address and this took a long time to identify with HMRC, but once this was cleared the process was quick.
Eduard gave us written advice as well as a phone call, it was very reassuring - Thank you
Firstly I didn’t know anything about…
Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do anything about taxes because I was not working I didn’t have a salary. You were so patient to keep sending me emails to explain that I still have to send my income tax ,you explained that any income I receive doesn’t have to be a salary. You are a good accountant who cares as well. Thank you Carmen.
Great experience
If you have any questions just ring them and they will help you very quickly
Tax return processing
To Antonella and the entire Tax2 team, I would like to say a big thank you!
All financial matters are handled very quickly. Communication is very pleasant, and everything that is unclear is explained thoroughly and in detail. I highly recommend this company. Thank you!
I has been my pleasure to collaborate…
I has been my pleasure to collaborate with Tax2u also this year. Their timely, clear and accurate responses contributed a lot to my overall great experience and I felt again I was in the safe hands.
Thank you once again and keep up the great work!
Lady was very thoughtful and caring.
Excellent service from start to finish
Excellent service from start to finish. The UTR online application process was quick, simple, and stress-free. Everything was explained clearly, and the team was very professional and helpful throughout. Highly recommend their service to anyone needing a UTR number.
Very helpful service
Very helpful service
Polite and actually phone you back when they say they will
Excellent services.
Brilliant customer service
Brilliant customer service. Helped me out with my tax return. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








