Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more
Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more
I appreciate staff professionalism. Very patient with people like myself, who is new to self-employed and self assessment, which I found to be "SKULL CRACKING". They made my tax matters manageable.... See more
Company details
- Accountant
- Bookkeeping Service
- Certified Public Accountant
- Chartered Accountant
- Tax Advisor
- Tax Consultant
Written by the company
tax2u.co.uk
Contact info
United Kingdom
- 0207 118 0097
- info@tax2u.co.uk
- tax2u.co.uk
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service as usual takes all…
Excellent service as usual takes all the stress out of tax matters, I would highly recommend using tax2u to any of my friends
January 7, 2026
Tax2U breach GDPR and Customer neglect/unprofessionalism
I joined Tax2u 2024, went self employed for the first time and in a matter of weeks they gave my number out to random customers to call me and send me receipts! The customers told me that TAX2U gave them my number!!!!! This was ridiculous and extremely dangerous!! What on earth are they playing at?!!!!! I recommend you stay far away from this unprofessional company at all cost, they dislike also when the customer is in the right and they terminate your account also if you speak the truth about their bad conduct. They also failed to help me with my tax 2024-25 and again 2025-2026, I had to upload and keep account of everything. They only care about taking your money and filing your self assessment, other than that they are useless. Antonella and Eduard are highly unprofessional and neglect customer care. A massive file against this fraudulent company with the FOS.
January 6, 2026
Unprompted review
Very helpful and always there for you
Very helpful and always there for you, if there is a problem, been with them for 4 years 👍
January 6, 2026
Excellent from start to finish always…
Excellent from start to finish always keeping me fully informed.
January 6, 2026
Great service
January 3, 2026
Great service made it so easy for me
January 2, 2026
Unprompted review
Very helpful and guided me through what…
Very helpful and guided me through what I needed to do.
December 29, 2025
This is the second time I have used…
This is the second time I have used this format. Very efficient service, I will be using again.
December 29, 2025
I like your services,reliable,fastand…
I like your services,reliable,fastand I’m always kept on track.My dislike is the fact that I cannot contact you via a phone call.
December 25, 2025
I appreciate you very much
I appreciate you very much, Antonella made me a tax return very quickly and I received the taxes I overpaid. It's unexpected and pleasant. Thank you!
December 19, 2025
It was smooth and Carmen made it…
It was smooth and Carmen made it possible for me to get my UTR number as quick as possible
December 19, 2025
Stright forward questions and easy to…
Stright forward questions and easy to communicate. I love how patient they were even though I was the slow to respond one.
If you are doing tax return for first time they are worth it. They name better YouTube content regarding Tax than HMRC.
December 18, 2025
Thank you so much for your prompt…
Thank you so much for your prompt action to refund my tax.I am really grateful what you have done for me.I also appreciate your help.
Thank you again.
December 15, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.