i initially gave Gerry Candito a 3 star review because I was impatiently awaiting his response on a tax question within an hour after emailing him. Sorry about that Gerry. Gerry was very helpfu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Angela was amazing! She made the process so very painless! She was thorough (great follow up and follow through to completion!), clear, detailed, extremely knowledgeable and helped reduce a $12K tax... See more
Company replied
Yasmin Jawaid, EA was seriously invested in our issue. She was diligent, respectful & patient throughout this arduous process. The respectfulness was refreshing; her diligence was surprising and... See more
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Brett was extremely helpful in representing me through the tax audit. He was professional, knowledgeable, very responsive and helped me immensely in reducing the amount of taxes owed. I was able to ve... See more
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Company details
- #8 of 11 best companies in Tax Consultant
- #10 of 14 best companies in Tax Advisor
Written by the company
TaxAudit deals with the IRS and state taxing authorities, so taxpaying individuals and small businesses don’t have to. As the largest tax representation provider in the country, TaxAudit handles more audits than any other firm and also offers Tax Debt Relief Assistance to taxpayers who owe back taxes to the IRS or state government. Our customers receive expert tax representation and relief from the nightmare of facing the IRS alone.
TaxAudit
Written by the company
- Tax Debt Relief -- We help you find the best solution to get your IRS or state tax debt paid off. Honest answers, no-surprises pricing, and personalized solutions from the tax professionals you trust. Prepaid Audit Defense -- Pay one low fee to defend your tax return in the event of a future audit. With over 12 million members, we handle more audits and notices than any other tax firm.
Audit Defense Membership Satisfaction Guaranteed
May cancel within 30 days of purchase
At TaxAudit, we strive to provide our members with professional audit representation and the best possible service available. If, for any reason, you are dissatisfied with our audit defense membership, you may cancel your TaxAudit Audit Defense Membership within 30 days of purchase.
Contact info
600 Coolidge Drive, Suite 300, 95630, Folsom, United States
- 800-922-8348
- customer.service@taxaudit.com
- taxaudit.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Did not provide support or guidance
Very disappointed in this service. Would not recommend.
August 11, 2025
Reply from TaxAudit
We are sorry to hear of your disappointment with the level of service you received. Our records indicate that there was a significant amount of correspondence back and forth between you and your representative. However, based on your comments, it appears that you may still have questions or need further guidance. Our records further indicate that one of our Customer Advocacy Department team members attempted to reach you by phone recently. If you are still in need of further assistance, please contact them at the number they provided. If you no longer have that information but wish to speak with someone, you can contact the case coordinator assigned to your case, and they can make sure someone from our Customer Advocacy Department contacts you again.
~TaxAudit Team
Professional and timely updates
August 14, 2025
Reply from TaxAudit
Thank you for the review, Bradley! We appreciate your feedback!
- TaxAudit Team
Darlene was excellent
Darlene was excellent. She was thorough, courteous, well informed and resolved the issue quickly.
August 6, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Karen! We appreciate you trusting us with your case!
- TaxAudit Team
Successful case, thanks for the help!
Score a W for us and an L for the IRS. What more can I say?
August 4, 2025
Reply from TaxAudit
Thank you so much, Curtis, we appreciate you taking the time to leave a review!
- TaxAudit Team
Very responsive and quick to address…
Very responsive and quick to address any questions and concerns
August 11, 2025
Reply from TaxAudit
Thank you, Sreejith! We appreciate your feedback!
- TaxAudit Team
Excellent Result with DarleneExcellent Result with DarleneDarlene promptly worked on my case and…
Darlene promptly worked on my case and guided it to a logical conclusion. Her professionalism and attention to detail gave me confidence throughout the process. Highly recommend her services!
August 7, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review, Vishal! We are happy we were able to help!
- TaxAudit Team
Knowledge and experience are key elements for tax resolution success
My TaxAudit Enrolled Agent has an excellent understanding of tax codes and brings long-term experience in the resolution of complex tax issues.
July 30, 2025
Reply from TaxAudit
Thank you so much, Alphonso! We are happy we were able to help!
- TaxAudit Team
Attention to Detail
James’s attention to detail and thorough understanding of the tax regulations were impressive. I particularly appreciated how he communicated the audit process clearly, making it easy for me to understand each step. His insights not only helped clarify our current standing but also provided valuable strategies for optimizing our tax approach moving forward.
August 6, 2025
Reply from TaxAudit
Thank you for taking the time to leave such a kind and thoughtful review, Inita. We appreciate your feedback and are happy we were able to help!
- TaxAudit Team
Very helpful and communicative!
August 5, 2025
Reply from TaxAudit
Thank you for sharing your feedback, Aaron! We appreciate you trusting us with your case!
- TaxAudit Team
Excellent service
Excellent service. Appreciate the detail oriented support that was provided.
August 5, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Ben! We are happy we were able to help!
- TaxAudit Team
Yasmin was incredible and helped us not…
Yasmin was incredible and helped us not have to pay $14k in back taxes! Thank you so much!!
July 31, 2025
Reply from TaxAudit
Thank you so much, Peter! We appreciate you trusting us with your case and are so happy we were able to help you achieve a positive outcome!
- TaxAudit Team
Exceptional Expertise and Professionalism
I had the pleasure of working with Antonio on a recent tax issue, and I cannot recommend him highly enough. From our first interaction, he was the consummate professional: knowledgeable, patient, and incredibly clear in his communication. He expertly navigated the complexities of the audit, providing outstanding guidance and turning a potentially stressful situation into a manageable process. His expertise is truly top-tier, and I would confidently recommend him to anyone facing a similar challenge.
July 24, 2025
Reply from TaxAudit
Thank you for the review, Elvin! We appreciate you taking the time to share your feedback about your experience and are so happy we were able to help!
- TaxAudit Team
I made a mistake in filing and…
I made a mistake in filing and supposedly owe $22,000 in taxes, but Enoc was able to assist me in correcting my tax return and fixed the error. After the correction, I did not have to pay the $22,000.
July 30, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review! We appreciate you being a member and trusting us with your case!
- TaxAudit Team
great service
Lance explained the process very clearly and kept me up to date. The issue was resolved smoothly. The service brought me peace of mind. Totally worth it!
July 29, 2025
Reply from TaxAudit
Thank you so much for sharing about your experience with us, Zhanyong! We appreciate you trusting us with your case!
- TaxAudit Team
Worth signing up
Ms Norris was fantastic, professional and personable and very quick to take care of my case. She answered all of my questions and completely took away the pressure I was feeling over dealing with the state department of taxation. I will absolutely be using Audit Defense again!
July 24, 2025
Reply from TaxAudit
Thank you for taking the time to leave such a kind and detailed review, Catherine! We are so happy we were able to help and appreciate you trusting us with your case!
- TaxAudit Team
Sherry was excellent in dealing with…
Sherry was excellent in dealing with the IRS on our behalf. She put forward a strong case and always kept us updated on the progress
July 24, 2025
Reply from TaxAudit
Thank you for taking the time to leave a review, Shantanu! We are so pleased we were able to help!
- TaxAudit Team
Audit resolved
With Yasmin and her team's help, the audit was resolved. It was a long process because of the complexity of the situation, but Yasmin did an amazing job, communicating and keeping me updated at every step, and discussing with me how we should proceed. Thank you for everything, Yasmin!
July 21, 2025
Reply from TaxAudit
Thank you for the kind review, David! We appreciate you being a member with us and are so happy we were able to help!
- TaxAudit Team
Sajina Is amazing
Sajina Is amazing! She has assisted in 2 audits. Always pleasant, informative, and has been able to get my issues resolved. I could not have asked for a better experience.
July 24, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review, Joshua! We are so happy we were able to help and appreciate you trusting us with your case!
- TaxAudit Team
Knowledgeable and responsive
The team identified all the information we needed to provide and kept me updated through the whole process until everything was finally resolved.
July 23, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review, Teresa! We appreciate you trusting us to handle your case!
- TaxAudit Team
Amy at TaxAudit.com was a godsend
Amy at TaxAudit.com was a godsend. Incredibly helpful experience. I don’t think an IRS audit could have been any less painful. I was lucky to have her in my corner!
May 23, 2025
Reply from TaxAudit
Thank you so much for taking the time to leave a review, RJ! We are so pleased we were able to help!
- TaxAudit Team
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