TaxAudit Reviews 1,877

Sherry was excellent in dealing with the IRS on our behalf. She put forward a strong case and always kept us updated on the progress

With Yasmin and her team's help, the audit was resolved. It was a long process because of the complexity of the situation, but Yasmin did an amazing job, communicating and keeping me updated at every step, and discussing with me how we should proceed. Thank you for everything, Yasmin!

Sajina Is amazing! She has assisted in 2 audits. Always pleasant, informative, and has been able to get my issues resolved. I could not have asked for a better experience.

The team identified all the information we needed to provide and kept me updated through the whole process until everything was finally resolved.

Amy at TaxAudit.com was a godsend. Incredibly helpful experience. I don’t think an IRS audit could have been any less painful. I was lucky to have her in my corner!

Communication was professional, courteous, efficient and the problem with IRS was fully resolved.

I have paid for this service for years and never needed it until this year. Wasted hours over days to provide the documentation that they requested just to be told that they cannot help me when we finally got on the phone. And after looking through their responses to people on here, it looks like they do not value your privacy as they will openly post when you received notices from the IRS if you state that you did not enjoy their services. That is just wild to be a "trusted company" and treat peoples private information like that just because they said they did not like their experience.
The company asked for additional information so they can "more accurately reply to me." I answered every question with: "Why, so you can post my private info publicly? No, thank you!"
Response to TaxAudit's response:
While I understand that you may be trying to "resolve any problems, improve services, and allow other customers and potential customers to make informed decisions," detailing when a "customer" received a legal tax document publicly just because they were not satisfied with your services is never acceptable. A respectable company would have replied with a contact such as an email to further discuss and potentially resolve the issue that the customer had with the company. You cannot justify disclosing peoples IRS documentation dates to the public; end of story. I wonder if those actions are in compliance with the "Taxpayer Bill of Rights 8: The Right to Confidentiality" that can be found on the IRS website.
It's crazy to say that you would never publicize people's personal information when literally anyone can read through your responses on here and see people's personal information. You guys are just horrible. Point. Blank. Period.

Dylan did a great job communicating clearly what he needed, the status of the review, and preparation of the response. Extremely professional!!

The people I worked with were knowledgeable, efficient and provided the service I needed. Special thanks to Sudie

professional response

Keith was able to help resolve my tax audit successfully

Fast and professional advice was provided and I greatly appreciated it.

Angela was extremely responsive. Very reliable and great to work with. Thank you Angela.

Our representative was knowledgeable, responsive and decisive in taking care of our response to NYS. We were overall impressed and thankful that we had this service from Turbo Tax.

Eric did an excellent job handling our case. He explained everything thoroughly and was very professional!

Carol was prompt to respond, quick to take action, thorough and above all very professional. She clearly demonstrated her expertise. Most importantly to me, she is very personable and easy to work with making the entire process much easier.

Carol did an outstanding job providing service. She needs raise!

Airam Leon was excellent in helping with my case, she made everything so clear and simple. I was guided through the whole process with ease. I would definitely recommend them.
Thank you, TaxAudit and Airam Leon for saving me money!

Went into this thinking I was going to have to pay additional state taxes after providing some paperwork. Debbie reworked my taxes statement give me back a few dollars

Very professional, competent and timely. They helped me through the process and provided guidance from their experience. Hien was particularly skillful. Glad to have them cover my back.