I have used taxbit quite a bit this last year. Their response time is generally speaking very fast for most issues. Several issues required more attention and sadly took months/weeks too resol... See more
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I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were... See more
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TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The... See more
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TaxBit, this tax season, 2022, compared to last year's 2021 tax season was "A breeze"! Last year, I could barely breathe or sleep with any Of the SAAS programs... My TaxBit rep Vane... See more
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Company details
Information provided by various external sources
TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.
Contact info
14203 S Minuteman Drive, 84020, Draper, United States
- support@taxbit.com
- taxbit.com
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Very helpful support team
I am very satisfied with the software and how easy it is to upload your files, I also enjoy the help I am receiving along the way from the support team. Haley helped get my wallet uploaded and personally reached out to update me on the process, this takes a lot of stress off of me.
Extremly Dissapointed
Their software does not link all transactions regardless if you enter All of your wallets and exchanges in my case, their chat customer service don't have the ability to solve the issues they are more like takers and then refer the issue to what they call (escalation team), I only click in the income form just to see it that will disqualified me from requesting a refund. They have a long way to go on their software. One of their reps wanted me to remember each one of the 123 transactions without cost basis. Isn't that what their software is for?
Customer Satisfaction
I have been buying, swapping, staking and trading crypto since 2017. When I first got into crypto taxes were easy as I did none of those things. But as time went on and I grew more adventurous, the tax consequences of the swapping, staking and trading began to have greater impact. Trying to keep track of all of it was increasingly hard.
TaxBit has made the process so much easier. They import the data from Exchanges and wallets and sync all swaps, staking rewards and trades. Their service team is very responsive and on line help has been terrific.
Recommend them highly, especially for those who do a lot of swaps, staking and trading.
They are just OK nothing to rave about..new and have issues
They do quickly respond to you but never can resolve your issues in a timely manner for tax reporting purposes. My taxes for 2021 are all screwed up because of their APIs not working, and sometimes the software works and sometimes it does not. They have serious growing pains and they are delaying my 2021 tax filings because or THERE ISSUES!!!!
TaxBit - Excellent Crypto Tranaction Software…
TaxBit is the best tax transaction software I have ever used. Crypto transactions are complex and their software does an excellent job of reconciling the transactions. I had a number of missing cost basis transactions as I had staked some currency but using their email support, where they replied in 24 hours, I had to delete the transfer in and transfer out staking transactions and the software updated all my transactions in real time. Just GREAT! Really hope they get into TurboTax tax software market as they will eat their lunch.
Alex was a great help
Alex was a great help! Being patient with me throughout the whole time, 10/10

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No Delete Account function after…
No Delete Account function after testing the software. This is disappointing to have to contact customer service to delete my account.

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Total outflow of Money cost pay save…
Total outflow of Money cost pay save inone.

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Good in the End
Long and frustrating story but now I recommend them. I went through some serious problems with the tax optimizer recommendations. I went to customer service and they weren't helpful. Unfortunately, I had to create a negative review here to get attention but in the end they were able to fix everything. It would have been five stars if they were able to address the issues with their customer service support.
The industry is growing faster than anybody can keep up. They seem like they are doing their best to keep up. I'm going to keep using them and recommend them.

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I was not able to add Coinbase Pro
I was not able to add Coinbase Pro, I followed the directions and put in key, phrase and secret. It came back invalid. I tried several times to no avail

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Can't login to my account
Can't login to my account. Customer service is awful.

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Andrew helped me out again!
Andrew helped me out again! I won't pass up an opportunity to refer any one that needs this service!
Thanks,
Mike
Miranda is a pleasure to deal with
Miranda is a pleasure to deal with. As a new user an first time cryto tax payer she helped me get through all of my issues in a pleasant professional manner Well knowledged in her position, taxbit reccruited a susper star. Thank you Miaranda
It's easy to use since initial signup…
It's easy to use since initial signup process to exchange linkage to my tax document creation, the process could not have been easier or more user friendly.
Highly recommend to anyone buying or selling cryptocurrencies on any platform.
Need easier way to import csv's with mobile phones
Find it hard to import my csv from moonlet on my phone.

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Working really well for me to this…
Working really well for me to this point. Integration with the exchanges I use has gone very smoothly so far, aided by their VERY specific/detailed API help screens. Started out with a "basic" subscription, but will likely upgrade, now that I am seeing how well the app works.

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