The experience was great and I felt very confident with the people that were on-line. However, at an important part of the conversation the computer, I believe at your end, would not accept any respon... See more
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This site provided all of the answers to my estate tax questions. The agents were not only knowledgeable, but polite and pleasant as well. The response time was excellent. This was a wonderful experie... See more
He answered all my questions and everything I needed to know he gave me phone numbers so I could call Social Security and see if I could get in and have a visit with them. I think I’m on the right tra... See more
I was told that there would be a $5 fee but that it would be deleted after the phone call with an account professional. Then I see that there will be a $65/month fee to continue the services with th... See more
Company details
- #5 of 11 best companies in Tax Consultant
- #8 of 29 best companies in Business Development Service
- #2 of 6 best companies in Certified Public Accountant
- #7 of 14 best companies in Tax Advisor
Written by the company
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Accountants & other Online Advice Experts answer you in hours. taxexpertnow.com - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Contact info
4.8
Excellent
5K reviews
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Helpful but didn’t get last phone call
June 23, 2026
The Place to Go for Estate Tax Questions
This site provided all of the answers to my estate tax questions. The agents were not only knowledgeable, but polite and pleasant as well. The response time was excellent. This was a wonderful experience!
June 23, 2026
He was very knowledgeable and helpful.
June 23, 2026
Changing SSA banking information by phon
He was so helpful to let me know i could change my ssa direct deposit to my bank in canada.
June 22, 2026
Both Joel and Peril were amazing!
Both Joel and Peril were amazing with the information and timeliness in their answers and directions to assist me with the SS information. Very fast response time.
June 22, 2026
The help provided me was amazing
The help provided me was amazing; they listened to my problem, provided information to assist in further help to resolve the issue. They were very responsive, very quickly and very efficiently. Very pleased with what was provided to help me.
June 22, 2026
I gave them info but found I had passed…
I gave them info but found I had passed an IRS deadline so am dropping this. Your staff is great and quick to respond
June 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Can't Cancel
Didn't catch the recurring monthly charge, just thought I was doing a one and done. Months and multiple $65 charges later, I went onto the site to cancel via online chat. After the intake bot indicated I would need an agent to cancel, I waited and then a form pops up as if I want to start the trial and give my credit card again! There was no way to get beyond that, despite multiple attempts to refresh and go back to the chat.
June 22, 2026
Unprompted review
Reply from Taxexpertnow
Hello Bonnie,
We appreciate you sharing your experience with us, and we’re here to help make things right.
I would love to help you out. If you send me your email address with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-805-5962
Advice was helpful
June 22, 2026
Clear and fast.
June 22, 2026
very direct with easy to implement answers.
It was quick and easy with helpful answers to my specific questions.
June 22, 2026
Nathan was so very helpful
Nathan was so very helpful. He was a pleasure to speak with. He spoke clearly and was knowledgeable, courteous, and direct.
June 22, 2026
The tax expert was very nice and…
The tax expert was very nice and professional but I was charged 70.00 for the information that was given. I wasn’t expecting that. I would like for my money to be returned.
June 22, 2026
The entire process was smooth
The entire process was smooth. I waited an hour for an Accountant who never responded. But Gino got me where I needed to be so I got what I requested.
June 22, 2026
James Daloiso provided expert advice…
James Daloiso provided expert advice and got to the heart of my issue immediately. Very impressed with his knowledge and expertise in such an expedited manner.
June 20, 2026
They answered my questions and gave me useful answers 🙂
This company made my experience easier. I received a response in a timely manner and received useful information.
June 19, 2026
The tax expert clarified the situation…
The tax expert clarified the situation and stated that I would be getting a check in the mail 2 to 4 weeks.
June 18, 2026
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