Taxfix Reviews 19,008

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I’ve used Taxfix for the last three years and it has turned what used to be a stressful nightmare into a 20-minute task. As an expat, the English support is an absolute lifesaver. The interface is f... See more

Company replied

Rated 2 out of 5 stars

I used taxfix for many years, i did not have any big issues until i tried the expert support so this review is for the expert category. They took over 3 months to review my tax (my case is not even a... See more

Company replied

Rated 5 out of 5 stars

Taxfix is a very helpful app for filing taxes. The experience is smooth overall, but sometimes when you edit information, the refund amount does not update quickly. Also, tax-saving suggestions could... See more

Company replied

Rated 5 out of 5 stars

Taxfix SE services in Miramar Fl are great at doing taxes no matter how complex. I have been using their services for the past 4 years and has no complaints. Karroll Ann Fanfan and the staff in her o... See more

Company replied

Company details

  1. Tax Preparation Software

Written by the company

Taxfix - Die Steuer-App. Steuererklärung war noch nie so leicht. Beantworte verständliche Fragen in der App und sicher dir deine Steuererstattung!


Contact info

  • Köpenicker Str. 122, 10179, Berlin, Germany

  • taxfix.de

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

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1-star

Replied to 74% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

All the step was easily and supported

Application is so usefully and easy to fill tax form

December 31, 2025
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Reply from Taxfix

We’re glad to hear that you found the steps easy to follow and the app helpful when filling out your tax return.
Thank you for using Taxfix!

Rated 2 out of 5 stars

When they were Tax Scouts they were…

When they were Tax Scouts they were much better. Now they take an age to respond which is running down the clock and making it all very stressful. The savings of using them does not justify the pain of working with them.

UPDATE: Since complaining to them directly, they have asked for an extension from HMRC. Not really the outcome we were looking for, as it's just kicked the can down the road. And when we need the extension for real next time, we will have wasted it on with Taxfix.

December 17, 2025
Unprompted review
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Reply from Taxfix

We’re sorry to hear that response times have caused frustration and stress. We understand how important timely communication is and would like to look into this.
Please contact the Taxfix UK support team at support@taxfix.com so we can review your case.

Rated 3 out of 5 stars

Unexpected Blow

I used this aap for few years and it seems easy and reliable for submitting the tax returns. Unfortunately this year (2024) when i submitted the returns , taxfix said i am eligible for aprox 2500 € , but in actual I got only 1053€ . I dont understand why this much difference happened ??

December 18, 2025
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Reply from Taxfix

We’re sorry to hear that the final result differed so much from the initial estimate. The final assessment always comes from the tax office, which may review details differently.
If you have any questions, we're just an email away at support@taxfix.de.

Rated 5 out of 5 stars

everything made so simple

everything made so simple. I did it myself without prior experience. and finally I got tax return of the highest possible amount. I really recommend it.

December 10, 2025
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Reply from Taxfix

Thank you so much for your review!
Great to hear that the process was simple for you even without prior experience and that you achieved the best possible result.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Taxfix is awesome

It was a smooth way to fill out all data without any confusion. Thanks

December 9, 2025
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Reply from Taxfix

Great to hear that the process felt smooth and clear for you.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Actually great

Actually great. Easy to fill out, with some tips even. Got money back very soon. Would totally recommend

December 1, 2025
Unprompted review
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Reply from Taxfix

Great to hear that filing your taxes was easy and that the tips were helpful. We’re glad you received your refund so quickly.
Thank you for using Taxfix!

Rated 5 out of 5 stars

It has become a piece of cake to file…

It has become a piece of cake to file my taxes using taxfix. I have used it twice until now and have always received a significant amount back

December 10, 2025
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Reply from Taxfix

Thank you so much for your review!
Great to hear that filing your taxes has become so easy with Taxfix and that you’ve had good results both times.
Thank you for using Taxfix!

Rated 5 out of 5 stars

I had a great experience using the Taxfix app

I had a great experience using the Taxfix app for my tax filing. The interface is very user-friendly and intuitive, making the process simple and stress-free. It guided me through each question clearly and helped me understand what was needed. I really appreciated how accurate it was and how it kept me up to date throughout the process. Overall, Taxfix made tax filing easy and efficient—I highly recommend it

December 10, 2025
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Reply from Taxfix

We’re glad the app made your tax filing simple and stress free and that the guidance and accuracy helped you through the process. Thanks for recommending us.
Thank you for using Taxfix!

Rated 1 out of 5 stars

Worst possible experinance

I paid for my self employed tax rebate to be done for me as I had never done it before. I paid the higher ammount to have it done quicker. The account I has given filled out the information incorrectly, witch got me in some hot water with hmrc and I had to under go 3 months of security checks before my payment was released. When jt was eventually released it was for less than half the ammount I should have received and I ended up having to hire another company to fix it for me. Would never use again as I was offerd zero support from both the accountant and the company's support team.

April 14, 2025
Unprompted review
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Reply from Taxfix

We’re really sorry to hear about your experience. We want to understand what went wrong and support you properly.

Please get in touch with us at support@taxfix.com, so our team at Taxfix UK can review your case in detail and help you further.

Rated 5 out of 5 stars

Really great experience with Phil…

Really great experience with Phil Gurnhill - very responsive and helpful.

December 6, 2025
Unprompted review
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Reply from Taxfix

Thank you so much for your review!
Great to hear that you had such a positive experience with Phil and found the support responsive and helpful.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Explained well!

November 20, 2025
Taxfix logo

Reply from Taxfix

Thank you so much for your review!
We’re glad to hear that everything was explained clearly for you.
Thank you for using Taxfix!

Rated 5 out of 5 stars

It was accurate

It was accurate, easy to use and quick.
I got a refund after 4.5 weeks ( a month )

November 28, 2025
Taxfix logo

Reply from Taxfix

Wonderful to hear that the process was quick, easy to use and accurate for you, and that you received your refund so fast.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Convenient and accurate

It is easy to use and gives the return as calculated.

November 12, 2025
Taxfix logo

Reply from Taxfix

Thank you so much for your review! Great to hear that Taxfix is easy for you to use and that the result matched your calculation. If you ever have questions, we're just an email away at support@taxfix.de.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Good and easy

Excellent and great

November 11, 2025
Taxfix logo

Reply from Taxfix

Thank you so much for your review! Great to hear that everything works well for you and feels easy to use.
Thank you for using Taxfix!

Rated 5 out of 5 stars

I’ve been using Phil Gurnhill at Taxfix…

I’ve been using Phil Gurnhill at Taxfix for a number of years and he’s brilliant. Always quick to respond, very knowledgeable and puts up with my questions! Very fast quick and easy way to file my tax return - he even reminded me of the upcoming deadline to file my return!

November 15, 2025
Unprompted review
Taxfix logo

Reply from Taxfix

Thank you so much for your review!

We’re really glad to hear that your experience with Taxfix UK has been smooth, quick and easy, and that you’ve felt well supported over the years. It’s great that you always get the answers you need and feel reminded of important deadlines. If you ever have more questions, we’re here for you at support@taxfix.com.

Thank you for using Taxfix!

Rated 5 out of 5 stars

It was convenient and less hassle using…

It was convenient and less hassle using Taxfix.

November 6, 2025
Taxfix logo

Reply from Taxfix

Thank you so much for your review! We’re glad to hear that using Taxfix was convenient and hassle-free for you.
Thank you for using Taxfix!

Rated 2 out of 5 stars

Taking way too long

We submitted the documents for our Tax return in June..4,5 Months later there's still nothing, not even an estimated calculation. Usually with a help of a professional, you already get your money back in 2 months max. Taxfix has unfortunately failed at doing their job, every few weeks the so called Tax advisor resets the status of the tax return to ask the same questions over and over again. And when we ask about the results or at least an approximate deadline, they just tell us "Be patient, your tax return is almost done". I personally, would not use this service ever again. I'd advise to rather pay a professional upfront to avoid this kind of experience.

November 11, 2025
Unprompted review
Taxfix logo

Reply from Taxfix

We’re really sorry to hear about your experience and understand how frustrating the long wait must be. Our expert service is currently facing high demand, which can cause delays.
Please email us at support@taxfix.de
so we can check your case and clarify what’s going on. Thank you for your patience. Your Taxfix Team

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