Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
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I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
Company replied
I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
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Excellent service from start to finish! Jenny was very polite, professional, and helpful. She explained everything clearly and in detail, making sure I understood all the information. She also provi... See more
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Company details
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4K reviews
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Reply from The Taxi Insurer
Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with both our product and service. We really appreciate your feedback and are glad we could provide a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Taxi Insurer
Too noisy to hear the sales person over…
Too noisy to hear the sales person over the phone. people were laughing on the background and the person you are talking is in hurry
July 13, 2026
Reply from The Taxi Insurer
Thank you for your feedback and for bringing this to our attention.
I sincerely apologise for the background noise and the rushed conversation during your call; this is not the experience we aim to provide.
Please feel free to speak to us directly at your convenience if you would like to discuss your concerns or raise a complaint.
Thank you for your understanding and patience.
Kind regards
Chelsea @ Taxiinsurer
Quote fir taxi insurance
Ian was very helpful and great to speak to , highly recommend him and company to other drivers . Alisdair
July 13, 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We're delighted to hear about your experience with Ian and that he provided helpful support throughout your conversation. We really appreciate your recommendation and will be sure to share your kind feedback with him.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We're pleased to hear you were able to find a cheaper insurance option. We appreciate you sharing your feedback and thank you for considering our service.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Taxi Insurer
Quick response time
Very professional and very polite
Also easy to load your documents
And more importantly easy to contact if u have any issues
Plus I’m back with trident insurance
So it’s a win win
December 2, 2025
Reply from The Taxi Insurer
Thank you for taking the time to leave a review.
We're delighted to hear that you had such a positive experience and that managing your policy was convenient from start to finish. It's also great to know that our team was readily available whenever support was needed.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Customer Service team very helpful and…
Customer Service team very helpful and prompt response
July 7, 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave a review.
We're delighted to hear that our team was able to assist you promptly and provide the support you needed. Positive feedback like yours means a lot to us.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave a review.
We're pleased to hear that you had a positive experience with our team and that everything was handled in a friendly and professional manner.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Customer service is excellent
This years quote was on the higher side so I decided to shop around. After finding something I was happy with I went back to the taxi insurer and they was happy to look back on the quote they provided. I am still pleased with how they handle my case and still continue to support them.
July 10, 2026
Reply from The Taxi Insurer
Thank you for taking the time to share your experience with us. We understand how important it is to find the right balance between coverage and cost, and we're pleased you took the time to explore your options. It’s great to hear that we were able to review the quote and that you remain happy with the support they continue to provide.
If there’s anything more we can do to assist you or if you have any questions in the future, please feel free to reach out.
Kind regards,
Darren @ Taxi Insurer
Very quick and good
July 9, 2026
Reply from The Taxi Insurer
Thank you for your kind words! We're delighted to hear you had a quick and positive experience with us. If you need any further assistance with your policy, please feel free to contact us.
Kind regards,
Darren @ Taxi Insurer
Some one answered the phone right away…
Some one answered the phone right away got someone on the phone what knew what they were doing
July 9, 2026
Reply from The Taxi Insurer
Thank you for your positive feedback. We're delighted to hear that your call was answered promptly and that you found our team knowledgeable and helpful. If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for your kind words and positive feedback regarding our customer service. We truly appreciate you taking the time to share your experience.
If there is anything else we can assist you with regarding your policy, please do not hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to share your experience. I’m glad to hear that both members of our team that you spoke with were pleasant and provided good service.
If there's anything else we can assist you with, please don't hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
Very professional helping me by getting…
Very professional helping me by getting me the best quote and very friendly staff !
June 29, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear that our team provided you with a professional and friendly service while helping you find the best quote. We always strive to offer the best experience for our customers, and your feedback truly means a lot to us.
If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Taxi Insurer
Really nice staff
Really nice staff. Explained everything to me very clearly. Really good price .I was looking around over 2 weeks and they found Really good price for me .Many Thanks
July 3, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We're delighted to hear that our team was able to clearly explain everything and find you a great price after your search.
If you need any further help or have questions in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
I'm very confident that this will be…
I'm very confident that this will be the first of many renewals with the Taxi Insurer, Amer Pervaiz is an expectional asset to the Taxi Insurer and works over and beyond to help me as a client and no doubt he does this for all of his clients, he is brillant in what he does and the experinece and knowldedge he has is second to none. Another year renewed, thank you so much for your support in the last year and moving forward.
July 2, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and continued trust in us. We're delighted to hear that Amer Pervaiz has provided exceptional support and that you are confident in renewing your policy. Your satisfaction is our top priority, and we look forward to supporting you for many more years to come.
If you ever need any assistance, please don’t hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Fantastic service
Very helpful service and very efficient. They always look after their clients and find the best deals.
July 2, 2026
Reply from The Taxi Insurer
Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service helpful and efficient, we always strive to look after our clients and find the best deals for them.
Should you need any further assistance with your policy or have any questions, please do not hesitate to get in touch.
Kind regards,
Darren @ Taxi Insurer
This company listens to what I said and…
This company listened to what I said and did what I asked of them. Always polite and respectful
July 2, 2026
Reply from The Taxi Insurer
Thank you for your kind words and positive feedback. We're delighted to hear that our team listened to you and met your needs with politeness and respect.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Lovely customer service made it so easy…
Lovely customer service made it so easy to go through my options and provided easy choices.
June 29, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words! We're delighted to hear that our customer service made it easy for you to go through your options and provided clear choices. It's always our aim to make the process as smooth as possible for our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Indeed a great service by The Taxi…
Indeed a great service by The Taxi Insurer and Ashleigh have delivered a fantastic customer service. Delivering the results straight away. Best of all.
July 1, 2026
Reply from The Taxi Insurer
Thank you so much for your kind words and positive feedback. We're delighted to hear that Ashleigh provided you with fantastic customer service and delivered results quickly. Your satisfaction means a lot to us.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your kind feedback. We're delighted to hear that your experience with was simple and clearly explained from start to finish. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Taxi Insurer
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