The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more
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Company details
- #10 of 17 best companies in Tax Preparation Software
- #170 of 202 best companies in Financial Consultant
About TaxSlayer
Written by the company
100% accurate. Maximum refund guaranteed.

TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.
Guaranteed Maximum Refund
Simple. 100% Accurate. Maximum Refund Guaranteed.

Contact info
945 Broad St, 30901, Augusta, GA, United States
- (706) 922-6741
- support@taxslayer.com
- taxslayer.com
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easy to use the site
Easy to navigate
Always easy to navigate
Always easy to navigate, the online help is fantastic! Highly recommend!
It took a while to get everything done
It took a while to get everything done. With other tax companies. But you came through without a problem.
May use AI-assist with repliesRead more
I didn't like the either guided or…
I didn't like the either guided or forms approach. I thought the 1099-B process was confusing as the amount withheld needed to be input in another area and now I need to check my previous year, but that isn't available in the UI because of issues last year. I get that I should be a bit more proactive though.

Reply from TaxSlayer
Is so easy to do it
Is so easy to do it, It took me less than 30 minutes,just follow step by step
Excellent software
TaxSlayer not ready for 8962 form
I've had several issues with TaxSlayer while providing information for the 8962 FORM. Tried their Support but they didn't resolve it. I had to make things work through the TaxSlayer User Interface to get it Accepted by the IRS, but by doing so I lost money because the Tool doesn't allow us to use the "Alternative Calculation for Year of Marriage (Form 8962, Part V)," accordingly. I followed what their Support told me to do, but I attempted to correctly populate Form 8962 Part V using only my spouse's information, as he was the only one with HealthCare.gov Marketplace coverage. Per IRS instructions and TaxSlayer own documentation, Line 35 (Primary Taxpayer) should be completely empty, and only Line 36 (Spouse) should contain data, since I never had Marketplace coverage. However, TaxSlayer's software does not allow this. When I select "Alternative Calculation for Year of Marriage (Form 8962, Part V)," the system forces me to fill in both the Primary Taxpayer section AND the Spouse section. There is no way to leave Line 35 empty in your software while still using Part V. The only option that correctly leaves my (Primary Taxpayer) fields empty is selecting "None of the Above.". However, selecting "None of the Above" means I cannot elect the alternative calculation at all, which results in a higher repayment of excess APTC. If I could fill out accordinly this would reduce the excess APTC repayment significantly compared to the standard calculation.
Easy to follow step by step forms.
Quality has seriously gone down
I used TaxSlayer for a few years. Then for a couple of years I used a CPA. I went back to TaxSlayer this year. It was horrible. It's much less easy to use now. It's impossible to look at draft of your 1040 to see how things are lining up. Like almost every tech company that falls in love with AI, the customers are the ones who suffer. I highly doubt I'll use it again.

Reply from TaxSlayer
Previous data was available and steps…
Previous data was available and steps were easy to follow.
Tax Slayer rocks!
I found TaxSlayer easy to use and efficient. My returns were quickly accepted and deposited to my account.
I was having trouble with correcting my…
I was having trouble with correcting my address. Also my phone number on my file and Mitchell stepped up and did his part spoke with a representative prior to Mitchell. He did not show any interest. Thank you so much for having someone like Mitchell a part of your team.
Liked the process but it was not free…
Liked the process but it was not free as advertised. However all the free ones are t GG e same do see you next year.
Bait and switch
Well I used this service last year for free ... came back this year and it starts off saying it can be free ... then forces promp after promp asking if u want this service or that along the way so they can try to get more and more for literally nothing... cost me 90 dollars for something that was FREE last year ... why is there a cost now ... and that's the lowest cost I could possibly pay to have this garbage done ... if I had accepted all the nonsense promps along the way im sure it would have cost me hundreds more ... I accidentally clicked yes on one of them and it was an additional 40 dollars FOR NOTHING... Why would I pay that? Absolute stupidity and if this is how it is going forward I will be going elsewhere
Easy and convenient
Thanks so much for lobbying to get the…
Thanks so much for lobbying to get the free Direct File cancelled and for forcing Americans to pay you instead. Your software is fine, but your practices and honesty with your customers is criminal and insulting. You all are a drain on the economy of America and are making life harder for anyone simply trying to follow the law.
Easy to file
Taxes were easily completed through the…
Taxes were easily completed through the program.
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