Taylor Aerials Reviews 

117
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Darren didn't give up ..my TV aerial had been installed when my house was built in 1975. I bought it in 1983. He instantly recognised that my aerial had been destroyed in our recent thunderstorm. He... See more

Rated 5 out of 5 stars

Prompt service. Informative. Not pushy with their sale pitch. Explained all possibilities and listened to what the issues were. New aerial all tested and TVs tuned in. Steve worked hard and did... See more

Rated 5 out of 5 stars

Absolutely first class service right from the get go. Online enquiry replied to the next day, appointment booked for a day and time that suited me and new dish installed in jig time on the same day, 1... See more

Rated 5 out of 5 stars

Rapid response to my request.Same day repair , that never happens so we were delighted. All up & running again safely , nicely in time for the world cup starter tonight & rest of the tournament. Thank... See more

Company details

  1. Satellite Communication Service
  2. Gutter Cleaning Service
  3. Locksmith
  4. Security System Installer
  5. Telecommunications Engineer

Information provided by various external sources

Here at Taylor Aerial & Satellite express, we provide the cheapest and best local TV Aerial installation service all throughout the UK for all your installs and repairs for Satellite and Aerials. We send our engineers out for free, so there is no call out charge, and they will provide you quotes for the job they’re about to do. If you’re happy with the quote they’ll go ahead and do it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(117)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsive customer service

Job done, highly satisfactory result for a good price. James sorted out an initial issue promptly and that is resolved.

May 16, 2024
Unprompted review
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Reply from Taylor Aerials

Thank you for taking the time to share your experience. We're sorry to hear that your experience with us wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at customerservice@aerial-install.co.uk so we can discuss your experience further.

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Rated 5 out of 5 stars

Aerial Issue.…

Prompt action on request for aerial check, polite and helpful engineer who attended explaining problem then fixing to our satisfaction. Would certainly recommend to anyone requiring help with aerial problems.

January 8, 2024
Unprompted review
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Reply from Taylor Aerials

Dear James Crane,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
Warm regards,

Rated 5 out of 5 stars

Initial telephone call dealt with very…

Initial telephone call dealt with very efficiently.
Aerial engineer came when he said he would. He was very professional and neat and tidy.
Would use this company again. Would also recommend them to friends.

November 6, 2023
Unprompted review
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Reply from Taylor Aerials

Dear Elaine Owen,
Wow! 🤩 Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.
It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.
Once again, thank you for your support and for being a part of our community!
Warmest regards,

Rated 5 out of 5 stars

Very pleased with the service.

I was attended very quickly, after my satalite feed went down. Worker was clean and tidy and kept me appraised of issues as those were found. A quote was given and work completed on the first visit.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

They turn up to do the job .

Phoned up about 11am to inquire for a quote for a cable to be redirected and a new aerial. 2pm engineer arrived listened to what I wanted gave me advice for a easy oppension He went ahead with the job and never left until he was satisfied all was good. very pleasant engineer would highly recommend this company.

August 30, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service throughout

The engineer was very pleasant and tested the TV first before examining the satalite dish and parts resulting in a new part having to be fitted due to age and water being in the part. He explained the situation and and the cost before completing the job. What was pleasing was a phone call from the firm a few days lat er asking if everything was ok and we were happy with the outcome. Thank you

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Well pleased

Your friendly and efficient engineer found out quickly what was wrong, proved it to us, agreed action and price then fitted a new aerial quickly without fuss (it was raining) and finally proved it was working before we paid. All done quickly and simply. No mess, he took all of the old stuff away. Perfect.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

I was recently contacted by a…

I was recently contacted by a representative of Taylor Aerials. She was really helpful, and now i will receive my pensioner discount. The new aerial is working perfectly, cannot fault the installation, thanks Taylor Aerials.

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful , explained everything to my elderly father ,was prompt getting the job done arrived on time and cleared up as well ,,, very reasonable priced would highly recommend

April 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Watching an expert at work

The T.V. Engineer found good T.V. signal in the loft but no signal at ground level, therefore the problem was in the cable coming from loft to ground level. The cable was not inside conduit but plastered into the wall and could not be reused. The solution was therefore to replace all old vertical cables which he did very quickly and this restored the T.V.signal at ground level.

February 26, 2023
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. Michael was professional and extremely helpful. I would highly recommend. No hassle at all. received a call afterwards to check everything went okay. I had family over at the time and he worked away quietly around us. Really impressed.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

BEST ENGINEER RYAN LION

I had an issue with my TV pixelating. I had an engineer call who was absolutely useless his name was Kevin. He was always in a rush all he did was replace my old aerial and TV cables which did not solve the issue. And I must praise Ryan Lion Who eventually solve the problem by retuning the channels to receive the correct signal. He took his time he listened and was very thorough, Pleasant and understanding,of our frustrations. I cannot praise this man enough,this was the third attempt of correcting this issue. THANK YOU RYAN LION

November 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Aerial fitted

On 13th September I has an aerial installed by Taylor Aerial.
I am delighted with the work done by Kevin.
He was polite very knowledgeable and helpful.
It was a pleasure to have such a tidy and friendly workman
I would recommend him and his work

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent engineer.

Recently made a call to yourselves for an engineer to repair our TV which had lost all its channels. PERFECT service. Barton Blake, the engineer was excellent. VERY efficient. He explained everything he was doing. Got our TV repaired in no time. He is a VERY pleasant man and made the experience a pleasure. Sent this post so he could be recognised as an excellent employee. I have put a 5 star review on Trustpilot. Well deserved.

May 16, 2022
Unprompted review

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